Kaitlyn Biggers
Absolutely awful service. Ordered on door dash because I was unable to go to to the store myself. They gave me the wrong sandwich. When I contacted the store the girl admitted she messed up and put the wrong sandwich in the bag. I asked how she intended to make it right. She said you can come up here in the morning. I told her that doesn’t really help me for food tonight now does it. She said her manager started the only way they could do anything related to voiding and refunding or remaking the sandwich is if I brought it up there. I explained again – had I had the ability to do that I wouldn’t have door dashed. Completely useless especially after she admitted it was her mistake. Absolute trash.
… moreDanielle Herrera
Location is filthy. Only two employees, the young boy was very rude and nasty. Order avocado, didnt get it. Ordered a chicken bacon ranch and got no bacon on it!!!!! Went back inside to have my order fixed. He grabbed both subs and threw them in the trash all hard. Then didnt wash his hands. Tried to put the gloves on but couldn’t. Ripped one of them took it off threw it on the floor then threw the box of gloves on the floor since he was out of them. Kicked the box on the floor. Got mad at the young lady when she was trying to help, I just had enough so I asked for my money back. Couldn’t believe it!!! The young lady was polite. The young boy shouldn’t be working here anymore. Based on these reviews already, he needs to be let go and who ever is the manager, obviously needs to be replaced as well. Lead by example. Get control on your store. I would be embarrassed.
… moreTom Sengphongphanh
This place no longer allows for proper coupon usage and will instead force you to pick basic sandwiches.
Franchise owners are allowed to make these changes per store, but we also have the choice of where to spend our money.
… moreD. C.
a girl named gabby there did so well and was super patient with me and my kids did so well and will definitely be coming back again!!!
… moreKelton Weller
I can’t believe how utterly expensive subway is now, a footlong and drink is 18 dollars at least, this is absolute insanity, i never go here because of this, i did today because it had been so long, never going back, these sandwiches are not worth 15 dollars, Subway used to be comparable to Wendys, or Whataburger in prices, not anymore, they act like a high end deli with their prices but they are still low quality, the only thing they have increased are their prices, you can’t go here if you are on a budget, it is just sad
… moreDiane Baca
I waited 7 minutes before even being acknowledged. One guy was on the phone speakingneith who knows who and the other guy was making sandwiches for some unknown customer as the restaurant was empty. When I was finally acknowledged the person chris just looked at me looked at me like I was taking up his time. Usually customer service is excellent at this store but not this time.
… moreTina Floyd
Made a mobile & after getting to the store I waited 10 minutes beyond my pickup time. 2 people made my order. The 1st employee made my sandwich nicely. However the 2nd person making my other sandwich just threw everything in my sandwich. The 2nd sandwich was a falling apart mess w/ less of my requested toppings the my 1st sandwich.
The gentle working that afternoon were nice & apologized for the delay. However I found the lady to be cold & a little rude
… moreMyra Robison
Stopped by around 8:20pm to grab a quick snack after a fundraiser on a Friday night. There were 2 employees, whom were extremely friendly and helpful. I believe this Subway is the cleanest out of the chain in the Amarillo/Canyon area. Great job guys!
… moreIan Kelley
Not a pleasant visit. I eat an extraordinary amount of Subway and this experience was well below average. Barely any shredded cheese and when I kindly asked for a little more, I was given the smallest extra pinch, and it was promptly thrown into the toaster. Not an adequate amount of cheese whatsoever. Then, the guy working there was very rude to me and my friend, but customers both ahead of me, and behind me. Even two children. I was very turned off by the situation and I could tell people in line were too. It was a fairly busy lunch rush, but no excuse for poor customer service to those in line. Unfortunate.
… moreRobert “Rabidsquirrel82” Allen
Don’t bother just go to the one in Walmart. Placed a mobile order, showed as done on the app before some big greasy dude tells me he’s starting on my sandwiches. So 25 minutes for two subs and an employee cheating the system by lying to their system about when orders are completed. That and 3 people working but waited 5 minutes before greaseball even acknowledged we were there. Owner should start over.
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