Jon S
Pretty good Subway restaurant with good service. Very friendly and courteous. Ordered 4 foot longs – 2 chicken bacon ranch, a Philly cheese steak, and a 5 meat Italian sub. All tasted fine. Will order from here again.
… moreLucas Muniz
I ordered a veggie sndwhich tonight & this is what she made me. I thought you’re supposed to get extra veggies automatically when ordering no meat & also why am I charged the same price for a sandwhich with no meat? I also ask for extra veggies (specifically onion) & she adds 3 pieces of onion
Normally it’s fine but maybe she was new? Either way, 3 oninions is a joke…C’mon…I would’ve just ordered bread by itself if I knew it was going to be like that.
… moreNanci Brand
What I ordered:
Meal of the day: 6″ oven-roasted turkey
Artisan Italian, provolone, smashed avocado (+1.19), lettuce, tomatoes, more red onions, less banana peppers, less regular mayonnaise, black pepper salt.
What I received:
Extra mayonnaise and there was about a tablespoon of avocado.
Very disappointing.
They did good on the onion and peppers.
… morechristina Volz
I have been going to this store for over a year. Once a week I would go to the store or order online always the same sandwich always toasted. Until tonight I went in because they turned the online ordering off ordered my usual sandwich and the girl behind the counter refused to toast my sandwich. I told her they always do everytime I order once a week and she proceeded to argue with me and tell me not at this restaurant. Will never order from here again. I would rather drive 20 minutes away then give my business to this establishment.
… moreGino Carr-Piccioni
After looking at prior reviews for the Main Street location in Fernley. Obviously this location is poorly managed and that’s unfortunate for our small town. Today we went in store for our experience and I set my grandsons car seat on the small 2 person table so he wasn’t on the floor while we ordered. The girl Zoe that was at the register with her lacking customer service and obviously major control issues told me to pick another table because that was HER display table for her empty box display that isn’t even set up properly. (As seen in picture). Why do they have tables if the PAYING CUSTOMER can not use them so we chose to take our lunch back to the house because after spending 40$ on 4 sandwiches I wasn’t about to sit there because apparently it’s not Subway it’s a spoiled entitled Zoe’s sandwich shop. The other employees working provided great customer service but this employee (Zoe) has no clue about putting their customers over her control issues. That’s unfortunate because I usually tip very well. I don’t recommend using this location the girl at the register should probably not be dealing with the public.
… moreDesert Explorer 302
The problem with this Subway location on Main Street and also the location inside the Walmart on Newlands is the ownership. These two franchisees are owned by Emma Harrison and she has absolutely ZERO customer service skills and the terrible reviews show this. The bread is constantly burnt, the workers always seem to cheap out on the meat portions and some of the employees seem like they really hate their jobs. When these concerns are brought up to Emma Harrison she simply dismisses them and refuses to correct the issue. I’d strongly recommend that dissatisfied customers contact corporate until something is done about it or better yet, simply stop going to these locations and maybe she’ll get the hint and get a better trained staff. Contact corporate over and over again until she gets the message. Look at the pic of this burnt sandwich that Emma Harrison refused to remake! Terrible customer service.
… morePatrick Green
The asst manager Charlie and store manager Zoe are the rudest managers I have ever met. They do not know the meaning of customer service
… moreGary Stein
I’m sorry to say this about subway , this was my favorite place to eat all the time , but every time I’ve eaten here , I always have the runs almost emedeatly after I’ve eaten here … What has happened to the top notch subways that I remember , & worked at as a young man ?
… moreMichelle Coclich
We ordered 2 sandwiches and a salad,
We received our order and it was the worst,
It wasn’t even Edible, I can’t believe they think its okay. I went down and asked them to remake our sandwiches and there was 2 girls there,
I asked for a manager, she had just walked out, the 1 other girl was nice and understanding, the other, rood, the looks I got was Unacceptable in a workplace,
I’d say there names but no name tags, just the worst experience,
We went there often and never a problem, never again.
… moreMelissa Smith
I don’t mind waiting my turn, but it’s frustrating to stand there watching more and more orders skip ahead just because they were placed online. I’ve heard from several people who have already stopped going to Subway because of this, and after today I completely understand why.
… more