Andy Spencer
when i walked in there was a little bit of a wait. not a huge deal. but the employees were moving really slowly. i was fine to wait longer until the big guy employee got into a sneezing fit. i get that it happens, we all deal with allergies. at my food service job, i excuse myself to the back to sneeze. if i can’t, i at the very least make sure my sneeze is completely covered away from the food (like in my shirt). dude sneezed openly onto his arm and glove. then proceeded to not wash his hands or change gloves and kept working on a customer’s sandwich. i said i’m outta here and left before ordering. disgusting place, you’re gonna probably get sick from it
… moreJana Gonzalez
Superbowl sunday is one sub per person, because the manager Rylie wants to save all the bread for the halftime rush. Won’t take the for sure business inside the restaurant. The possibility of a huge rush during halftime. Makes no sense. Not one person even in the restaurant.
P.s. Kyle location is way better. And they took my money today!
… moreR “Gonzo” G
I usually leave good reviews. However, the subway in Buda is by far the worst experience and food quality I’ve ever come across. And pictures speak for themselves. I’ve also seen other people leave the same negative reviews. Obviously this location has issues. Management does not care. I really like Subway but from now on I will have to travel to another location. It’s so sad that customers pay for service and in the end all you receive is slop. And also at checkout, they have the audacity to ask for a tip.
… moreMike Nelson
This has happened once before, gave the second chance and here we are again with the same outcome. Ordered two platters for a professional event online using the Subway catering. I will never return to this location again! Went to pickup at the designated time I was given, only one box was made and I was told that was it. After me having to argue that 10 subs do not come out to $122.00 that I paid, the manager finally made my second platter box making me late for my event. To make matters extremely worse than me being late to my own event, the embarrassment of the quality of food given to me was unacceptable!!!! Bread was hard and dried out, no toppings on any of the sandwiches that I picked out and the presentation looked NOTHING like what I thought I was purchasing online. Be advised, I STRONGLY STRONGLY suggest NOT catering from this particular Subway for any function… If I could give no star review then that would be more accurate.
… moredavy colvin
I was pleasantly surprised by my experience tonight. David was very professional, created good conversation, and made a great sandwich. Thanks to him, I will be back.
… moreMerciful 4 u
We were the only customers there and the young gentleman took forever making our sandwiches. Then I was going to pay with a $50 and he points to a sign they have at the wall near the register no bills higher than $20. Common sense is to post that sign at the entrance door, not after your sandwich has been already made. Luckily I was able to scramble to correct change.
… moreJustin Fuller
Came into this Subway around 9:35 p.m., knowing they closed at 10. I hesitated at first—walking in close to closing time often means rushed or annoyed service. But that wasn’t the case here at all.
The young woman working tonight was incredibly friendly and helpful. I don’t go to Subway often and wasn’t sure what I wanted, but she guided me through the options without any sign of frustration. She even took the time to ask about a tattoo I have and just genuinely engaged in conversation.
Service like this is rare nowadays. She turned what could’ve been a rushed, late-night visit into a really positive experience.
To the owner or manager: if this employee ever asks for a raise or time off—give it to her. She’s the kind of person that makes customers want to come back.
Great experience overall.
… moreCaitlyn Chouteau
I’ve been here almost 30 mins and haven’t made it to start my sandwich There has only been 5 people ahead of me. Plus one worker is just sitting at the table not helping. No customer service no teamwork.
… moreAurora Govea
I just would like to say David and Gianna did a wonderful job assisting me.
Very respectful, polite and their customer skills were amazing.
I will definitely be going back because of these two!
… moreAdam M
Staff was very unpleasant, unhappy to be at work and you could see this directly reflect into their efforts. Bread was undercooked. Staff overloaded the sandwich with mayonnaise and guacamole. Sandwich was horrible, had to throw it away. I haven’t been to Subway in a long time and now remember why. MANAGE YOUR PEOPLE, MANAGE THE EXPERIENCE! Product and people suck at this location.
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