Subway

  4.1 – 87 reviews   • Sandwich shop

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Your local Richmond Subway® Restaurant at 1803 Richmond Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 77471

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Order: Order online

subway.com

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Subway, 1846 FM 359 Rd, Richmond, TX 77406, US – MapQuest

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Reviews

Marissa Briones
I had a good first time experience here. The two sandwich-makers were friendly, fast, and wore gloves for safe food handling. The owner who was at the cash register was friendly and helpful. (I appreciate that!) The dining area was roomy, bright and clean. There are places to plug your devices while you enjoy your meal. (No free wifi though – I didn’t find one when I checked.) I enjoyed my sandwich. (You can make it a meal, where a beverage is added, along with your choice of a bag of chips or 2 cookies.) I love that there are several types of breads to choose from. They had fresh ingredients and I loved that I can choose the number of vegetables that can be added to my sandwich (same goes for the dressing/sauces). They have several beverages to choose from (juices, soda, and bottles drinks). There’s ample parking in front. I will return to this Subway location in the future.
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Crystal Serrano
Horrible experience my food had a pink object inside of it. I got a 6 inch tuna sub and I bit into a pink object. I tried contacting them online and I got no response. Worst experience!
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Manda Hess
Gave my Uber order off darker then normal orange juice.
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Hugo
Well running Subway not as much seating as I had expected given its location, but it works ok with what it has. The staff is reasonably friendly and the interior is clean. The restrooms are also clean.
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Alisheroz Ali
Young lady had an attitude. Not sure why. She was rude to both me and another customer. Ive been at this location many times but never had interaction like this. We greeted her nicely and were ready to order. But it needs to better about customer service.
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SHERRY EGGLESTON
This is a Very clean restaurant with very restrooms. They have Great Customer Service Skills and Customer Care. Great Attitudes as well.
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M L
Very disappointed with FLBOGO PROMO
CAUTION WHEN ORDERING USING APP !

Purchased 2 sandwiches on FLBOGO PROMO but was charged full price for both sandwiches. Subway representatives were very professional and friendly however they could offer no assistance in correcting error. They would not and were told I could not speak to franchise owner. When I spoke to a manager by phone she directed me to website but shared it is the customer’s responsibility to make sure the transaction went through correctly and no resolution could be offered. I then asked to cancel my order for a full refund and said she did not have the authorization to issue a credit and my only option was to take the sandwiches since they were paid for. From a customer service perspective this was not a good client experience at all , especially when employees from this location say other customers have complained prior about past “glitches” within the app. Since I was told there is no one to escalate this issue to, I am hoping someone from your executive offices will respond to this feedback and resolve this concern.
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S G
A message from my sister, who I got a sandwich for: “I just want to say that that was the most ethereal sandwich I’ve ever had the pleasure of eating. The bread was just the right balance of solf and crisp. The meat and cheese practically blended together and melted in my mouth. The lettuce was very crunchy and whoever made the sandwich stuffed it with a lot of black olives. I hope whoever this angel was, they live a full and wonderful life and they always have a cold pillow. I may not be religious but I think I just saw heaven. Or rather, I tasted it “
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Mike Hanson
Rude cashier.

I tried to apply a text coupon for a 21 oz drink with purchase today. I did a mobile order and have done many mobile orders here since they opened. They refuse to honor the coupon because I had already paid. I was told to come in and order in person even though the coupon states to just present to cashier. I frequent the location only because they allow mobile orders and are nearby. Today, I was told that I should come in and order in-person because they were not even busy…In other words, It’s not us, it’s you. Is this how service industry companies work nowadays? While the not allowing someone, who has paid, to redeem a coupon which is the basis for the order in the first place is a Subway corporate issue (fix the app people), the zero effort to try and accommodate and zero respect given to the customer is a YOU problem, not mine. One star review for one star effort.
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Shae Steward
Junior was very rude and disrespectful. I asked him to taste the garlic aioli sauce before he placed it on my sandwich. He told me to open the palms of my hand, I asked why he said so you can taste it.I was like my hands are dirty, please hand me that fork behind you, He said what ever, I dont know how your going to do that, but ok. I said excuse me, he immediatley replied I wasnt being disrespectful.

This was the worse experience I’ve ever had in a Subway.
Please teach your staff to be respectful. And not to taste from the palm of there hands. Store number #68757-0
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