Ari Cam
I just would like to thank Mr Gabrielle at the Westheimer location for fixing two “beautiful sandwiches” for me. The best Subway sandwich I have eaten in months ⭐
… moreClarissa Hickman
I come to this location at least once a month usually I have no issues with them adding extra veggies to my sandwich without any charge, today the guy put a few peppers and pickles I asked for more was told it would be extra. Then when I explained that I’ve never been charged extra for veggies he later on called me extra because I want what I pay for. If I see the black gentleman with a beard I will just walk out.
… moreTrenity Henderson
The service I received today was absolutely terrible. The Hispanic lady at the front counter had a very rude attitude from the moment I walked in. I came in to order a cold cut sandwich on white bread and specifically told her to remove the bologna. Instead of listening, she cut me off and said, “Well let me toast it first,” then toasted the sandwich without acknowledging my request.
When the sandwich came out, she asked what toppings I wanted, but her tone and attitude were already off. At checkout, I noticed the bologna was still on the sandwich. I asked her to repeat what meats she put on it, and she repeated the exact items I asked her to remove.
When I told her I didn’t want the sandwich anymore, she got an attitude and said, “Why would you order it if you didn’t want it?” At that point, I was completely done. I left the establishment without taking the sandwich or completing the purchase.
This was an unacceptable experience, and the lack of customer service was honestly shocking.
… moreAdrianna Berryman
Don’t even waste your time. The manager has this AWFUL attitude. And I do mean this man gave me the worst experience today. I ordered through the app and he was so adamant about getting me out his face, he over talked me and was so rude. I had to check him about that because I’m 6 months pregnant, everybody’s not about to deal with your hatred and disrespect. After he was rude too many times, I walked to the register and asked the lady for help, couldn’t even get my words out because he PUSHED her out the way just to scream “NO YOU TALK TO ME IM THE STORE MANAGER”. After all of this, he had the nerve to ask me my name and my order had already been made and ready. I’ll be filing complaints in every way I possibly can. 0/5 stars the managers attitude will absolutely be the downfall of this location’s reputation and business.
… moreChandler Getzinger
I get the footlong but only one scoop of chicken. Even though I pay for 2 scoops. I ask for extra onion because they only give you 6 measly slivers of onions. Even when I pay for extra it’s only 1-4 slivers of onions. I WANT A PILE OF ONIONS, and they tell me “no, we are not allowed to do that.” They tell me, “That’s too many onions.” Passing judgement on a pregnant ladies sand-which. I’m tired of this. If I want my sand-which to have an ENTIRE onion on it, that’s my prerogative. If y’all are going so broke you can’t afford to give customers onions, then perhaps paying attention to customer service will guaranty return business.
Do better.
… moreAaron Fantazii
Just now, Latin guy doing nothing didn’t speak or acknowledge for over 15 minutes then went to the back .. I understand black guy making a sub but taking forever on one. TERRIBLE SERVICE.
… moreLoni
This particular subway will very seldom honor specials, coupons or app deals!….Don’t waste your time going here…service is mediocre…food not always fresh & certainly deals is a plus!, but they do not honor subway deals…Most likely the owner is greedy & want to make all the money & cares less about promotions to customers due to the location being already busy, but that sucks!!….My opinion go elsewhere!
… moreBarb Cole
Service was quick, l was the only customer except for one other person eating at a table. Free parking and plenty available spaces. Food was mediocre, but prepared as l requested.
… moreCustom Factory
Location is nasty They have homeless people and roaches. The Hispanic guy behind the register is very rude and unprofessional would never come back here again.
… moreJoshua White
I ordered from Uber eats food was disgusting order twice. Still didn’t get my Gatorade. This subway always drops the ball two thumbs down for you guys.
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