Lauren Smith
If I could give zero stars I would yesterday there was a Caucasian bigger male that was working the morning shift and he was extremely rude. I have epilepsy and the medication I take for it slows down my thought process so when me and my husband were ordering the guy asked what I would like I responded “ umm can I have a ham and white American cheese” the. He cut me off and said “ we don’t sale um here “ extremely unprofessional I was expecting him to know of my condition but you never know why someone is pausing or saying um I rather him had said “ take your time “ then my fiancé was recording a vlog video and the guy didn’t know and my husband was checking the calories list because he plays professional football and the guy sad “ I hope you know the menu is up there “ my husband and I both looked at each other shocked and I was about to say let’s leave but he was already making the food I should have just left . Then my brother was ordering and the employee said what kind of cheese would you like my brother said “ oh yeah cheese , can I have American “ the employee responded “ no it’s not yes cheese , it’s what cheese do you want on the sandwich so pick one “ my brother then looked at us and was very surprised he was talking to us like this. We have majority of this incident on recording because my husband was doing a vlog and this will be going to corporate I do not care if the employees or owner of this establishment don’t care or think this is something small . They need to do some type of retraining on customer service
… moreChelsea Stilwell
I love this location, it’s my favorite one to go to. The employees are really nice, food is good, and I love the fact they kept the decor like the original Subway back in the day! It’s not all modern and ordinary like everything else these days. Plus, they always play great music and offer comfortable seating to dine in
… moreJazzy Lovelycurves
They were patient and took their time I love the vibes here! Food stay fresh and veggies good job guys!
… moreHenry Marlin III
My only issue, was asking the employee. To bake my bread, a little longer. I like the bread to be crunchy, I’ll be back.
… moreNerak3019
Christi the young lady that took my order got a bit of an attitude when she was told 3 times I didnt want the bread she was trying to serve me. Listen actively to your customers.
… moreSteve Killough
Killer Sandwich Artist with fresh ingredients and fresh bread. Awesome owners and management. Extra clean establishment. Next door to Awesome Jiu Jitsu for all ages.
… moremichael sites
Normal subway , but the perks were it wasn’t packed out, toppings were FRESH, and service was fast !
… moreEugene Harmon
Ok, I have used this Subway for the last year and it was quite decent. I don’t know what happened but ever since the lady, Lauren I think it is, and Ryan have gotten worse and worse with their service. Yesterday I went in to pick up my mobile order and it wasn’t even started and I was, literally, 10 mins late to get it. My time was crucial because I was trying to pack my wife a sandwich for work before she left within the hour. Came back another 15 mins later and still no service. My order was being ignored to only service the line. What is the point of placing a mobile order to save me the time and make it a possible lunch stop?! I give up and leave to help my wife out the door for work. I return another half hour later and the lady shows me my order is ready…. I was dumbfounded. I promptly let her know I would just like a refund! She tells me she can’t do it and I would have to speak to the manager. Then, proceeds to not help me with any contact information and tells me to come back in then morning. So, I give up and come back this morning only for her to tell me the manager isn’t in and she has no idea when he will be. Great, thanks for helping me. I leave and decide to come back in the afternoon at 4:30pm. I walk in to see that Ryan is there and I ask him to speak with Sam. He informs me Sam isn’t in today. I ask when I could catch him and he says, “I don’t know.” So, Sam (the manager), if you read this I sure would like my money back and don’t worry I will never walk into that trashy location and crap service ever again. After getting ripped off on two sandwiches missing all their toppings and this latest stunt I’m real good on never seeing those two idiots again!
… moreBreawna Trammell
Best subway I’ve been to, it was clean and my sandwhich was really fresh. On top of that the worker was so nice, I wish I got his name. I was hesitant to try a new location because frankly most food establishments have gone down in the last years but this is a great location!
… moreMichael MacDonald
I’ve been here before and didn’t have any issues. But on this day I order a sandwich and a cup of water. I was charged $2.63 for a bottle of water. When I asked for a refund I was told that they were not trained to do refunds and I would have to come back when the manager was there. I feel that was poor answer to solve a small issue. They can do better.
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