Subway

  4.2 – 302 reviews   • Sandwich shop

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Your local Grapevine Subway® Restaurant at 409 E Northwest Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 76051

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Reviews

Mandy Mew
The staff was SO kind, polite, and friendly with every guest, they even recognized regulars by name. The restaurant was very bright, clean, and organized. 10/10 will definitely be back.
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Jason Weston
I love eating fresh at Subway, and this Northwest Highway Grapevine location is consistently the best experience! The employees work hard day in, day out and always greet me and other customers with a smile, even if they are slammed during lunch rush. Lindsay and Diane genuinely care about serving delicious sandwiches with superior service, and I appreciate their dedication to blessing others.
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Aubri Wolfe
I always have a great experience at this Subway. Lindsey, Diane, and Skyllar provide excellent service every time I visit. They’re friendly, quick, and really know their customers, which makes the experience feel personal and welcoming. It’s clear they care about providing not just good food, but also a positive atmosphere. Highly recommend this location!
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Mr.Dinkles officialpage
To be honest, this is the third time I’ve been disappointed by Subway. Not only are their locations consistently dirty and disorganized, but the employees are also incredibly rude.

Tonight, I decided to give Subway another chance. I arrived at 9:20 PM well before closing time. Both Google Maps, Yelp, and even the sign on their front door stated they close at 10 PM. However, as I walked up to the entrance, I found the doors shut. Inside, an employee was casually chatting with someone and completely ignoring us.

This isn’t the first time I’ve encountered employees closing the store early while still getting paid for their shift. It’s unacceptable. I’ll be reaching out to corporate to see if they even care about addressing these issues. But honestly, at this point, I’m done with Subway. From now on, I’ll be going to Potbelly. a much cleaner, friendlier, and more organized place to eat!!
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Stephanie Dominguez
Tonight our experience was amazing!! Courtney was helping us out & she was patient with my 2 kids ordering their sandwiches. She held a great conversation with me as there was nobody else in the building. I don’t know why they’re bashing her because she is definitely a people person! I had gone before when this old lady that smoked all the time used to work there had cussed me out. So keep Courtney! She is great!
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Maryliamis OConner Mercado
I’m someone who likes to check reviews before visiting a place, and on our way home, this location had over 4 stars, so we decided to stop — my husband, our two sons, and I. There was a family ahead of us and another one behind us. However, when it was our turn, the staff member was noticeably rude. You could immediately tell the way she prepared our food was different compared to how she treated the other families — her entire attitude toward us was completely off.

This is one of the sandwiches she made (which we noticed after opening it). On top of that, the soda machines weren’t working… We definitely won’t be coming back. It’s the first time I’ve ever felt unwelcome at a Subway, and we’ve been to quite a few where you can tell the staff is tired or short-handed — but this was something different.

I’m not sure what it was about my family that triggered her behavior, but it was very obvious and disappointing.
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B Cheng
Today is the first day of 2026. I was really happy to see such joyful employees in this store — the atmosphere is the best I’ve ever seen among all Subways. The food was fresh, delicious, and very well prepared.
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Emanuel M Shotwell Jr
Very nice subway! Always clean and my order is always made fresh and ready! The two ladies at this location are always working hard and point no matter how busy it gets! Around lunchtime it’s pretty busy! This is my lunchtime spot when I have time to stop by and dine in!
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Russell Rogers
As a long-time resident of Grapevine, I can say without a doubt that there are 2 unofficial locations in this city that I would call the true heart of this community – the Sonic Drive-In and this Subway location.

Literally all locals from every walk of life comes to this location (rich and poor, old and young) and the glue that ties this together is Lindsey and Diana.

Not only do they clearly run this location with a sense of pride – going as far as knowing regular’s names and orders-, but they’ve formed so many important bonds with others that some people come here just to hang out and chat with them (I’m pretty sure all local news and gossip comes through here) .

I’ve seen some other reviewers who don’t understand why this place gets high reviews because of their experience, but I’ll clear some of this up.

First of all, Diana and Lindsey usually work during the weekdays before 2pm. If you show up afterwards or during the weekends it’s likely you’ll see Courtney or other staff members. While I get along with Courtney and think that she’s great as well, there’s definitely a different vibe while she’s there.

And as far as delivery orders (such as Door Dash), I have a hard time thinking that any mistakes were caused by Diana and Lindsey (I don’t order through those so I have no personal experience). They’re always making sure the drivers have everything and if any mistake was made; I’m positive they’d do anything to correct it.

I don’t think it’s a stretch to claim that this is probably one of the best Subways in the DFW Metroplex and I’m sure many other locals would agree. If you’re looking for an inexpensive meal, this is easily one of the best options in the area.
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Kimberly Jade
I had a very disappointing experience at this Subway. The employee listed as “O5” on my receipt was extremely rude during checkout. When the tip screen came up, I chose not to leave a tip because of how I was already being spoken to. She then told me to “enter the total amount,” which caused my card to be charged twice. When I pointed it out, she snatched the receipt, accused me of lying, and tried to show the wrong part of the receipt. It was very disrespectful and unprofessional.

Thankfully, another staff member from the back stepped in, was very kind, and immediately voided the extra charge. She was great — but the first employee’s attitude was unacceptable, especially for such a busy location. Experiences like this make customers not want to return.
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