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Your local The Colony Subway® Restaurant at 5600 Nebraska Furnituremart Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 5600 Nebraska Furniture Mart Dr, The Colony, TX 75056
Phone: (972) 668-0166
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Reviews
Life of Ashley
I am writing to share feedback regarding my recent experience during a visit with my husband. While the employee who initially took my order was polite and helpful, the experience changed during the second part of the ordering process.
The employee preparing my sandwich avoided eye contact and appeared disengaged, which made the interaction uncomfortable. When I requested fresh jalapeños instead of older ones, her response felt dismissive and was delivered with an attitude that did not reflect good customer service.
At checkout, my husband and I had different items on our sandwiches. Although stickers were placed on each sandwich, no explanation was given as to which sandwich belonged to whom. When I asked for clarification, the employee responded with “I don’t know,” in a rude tone.
Overall, the lack of communication and unprofessional attitude negatively impacted what should have been a straightforward experience. I wanted to bring this to your attention in hopes that it can be addressed to improve future customer interactions.
… moreThe employee preparing my sandwich avoided eye contact and appeared disengaged, which made the interaction uncomfortable. When I requested fresh jalapeños instead of older ones, her response felt dismissive and was delivered with an attitude that did not reflect good customer service.
At checkout, my husband and I had different items on our sandwiches. Although stickers were placed on each sandwich, no explanation was given as to which sandwich belonged to whom. When I asked for clarification, the employee responded with “I don’t know,” in a rude tone.
Overall, the lack of communication and unprofessional attitude negatively impacted what should have been a straightforward experience. I wanted to bring this to your attention in hopes that it can be addressed to improve future customer interactions.
Arian Nieto
Specially one white female with an attitude working was just throwing the ingredients on the bread the whole place was a mess the food was all mixed up (I got olives breadcrumbs and half a pickle with my brown lettuce) not to mention she put the wrong dressing that I didn’t ask for, all over my sandwich! when I asked her to get the right one she said they didn’t have any!! I had just seen her co worker bring some out for the customer before me. I had to get other employees to remake both my sandwich because they were not eatable, how everything was thrown together. I never leave reviews but this was so bad I thought I’d take the time to do this.
… moreCarlo Esposito
Unsure of the negative reviews but I have a positive experience here. The order was accurate and the workers were friendly. Plenty of seating available and it hit the spot after doing some.shopping at NFM.
… moreMandeep Singh
I was here at 12:50 on Jan 12.
Both girls are rude they don’t have enough meat. They said they don’t have a veggie patty they don’t have fresh lettuce. As you can see in the pictures. This subway is always been like this I’m gonna complain Health Department.
… moreBoth girls are rude they don’t have enough meat. They said they don’t have a veggie patty they don’t have fresh lettuce. As you can see in the pictures. This subway is always been like this I’m gonna complain Health Department.
Magaly Roman
I kept telling the kid with the braids I wanted whole wheat bread and he insisted on giving me white. I threw it away since I am diabetic. He had a bad attitude. I refused to make a scene. I don’t think he should be servicing if he cannot listen or speak to be heard.
… moreMG
Me and my husband went there looking for dinning table and figured we will have lunch there. First of all the lettuce was brown and they didn’t have any flat bread. We ordered a 6′ that was $9.19 and foot long was $10.39 with 2 drinks and 2 bags of chip. In that case I should of got a footlong for $1.20 more and what was shocking that our bill came to $31.98 . So I ask the cashier why so much and her answer was because we charge higher because your at Nebraska furniture Mart. We can eat at a restaurant for that amount. We will never eat there again.
… moreKevin Slaton
Stopped off at the subway inside Nebraska Furniture Mart in Frisco. Not a very good experience. The food was as expected for a fast food restaurant. The restaurant area was not very clean with discarded food items on the floor in the dining area. The staff behind the counter made you feel like you were interrupting their day. There was one couple ahead of us and still took 15-20 minutes to place our order and pay for it. There was 4 staff members behind the counter 2 were involved in conversations while one was taking orders and preparing the food and one taking payments and running back and forth to the prep area in the back. Once our payment was taken the person taking our payment just walked away. They did not place our food in a bag or on a tray. With our food still sitting well beyond our reach. I had to Lean well into the prep area and was able to just reach our food order. Again, it seemed like the customers were interrupting their day. The lack of customer service and lack of cleanliness of this restaurant was unexpected.
… moreStephanie Bostrom
Took over 20 minutes in line to order. Woman put the paper in the trash receptacle and realized she needed it for my order and then proceeded to pull it back out before I said excuse me no please get a new one don’t put that on the food. Zero clean tables. Multiple workers standing around doing nothing. Completely dry sandwiches – would give zero stars if possible.
… moreA.A. McDaniel Hamilton
We stopped here to get a quick snack. We smell the fresh bread baking throughout the store. We decided we would stop and get a sandwich and shared between us.
… moreAlexander Ramirez
Well to get straight to the point, I walked up and their was someone on the line, and pretty much ignored me, the employee was busy making their lunch which is ironic cause I was hungry as well. They ignored me and called for their coworker, never showed up. So I left, the empty subway
… more