Subway

  3.2 – 155 reviews   • Sandwich shop

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Your local Frisco Subway® Restaurant at 2875 Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 75034

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Order: Order online

subway.com

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Reviews

T P
I had an outstanding experience tonight and wanted to recognize the employee who prepared my four sandwiches. He was incredibly attentive to every single detail I requested and took the time to explain everything clearly and patiently. It was obvious that he genuinely cared about making sure I was happy with my order, and his professionalism and kindness truly stood out.

There was also an issue with the Footlong Sub supposed to be free through the app, but it didn’t ring up correctly in time. He handled the situation honestly and professionally, made sure I received the appropriate discount, and explained that I would be able to get it free through the app next time. His transparency and willingness to help made a big difference and showed how much he values customers.

I’ve honestly never had a Subway employee treat me this well before. His level of customer service was exceptional, and he went above and beyond to ensure everything was perfect. Although I don’t know his name, he was working at this location at this specific time and day, and he absolutely deserves recognition.

In my opinion, he has the qualities of a strong leader and would make an excellent manager. Employees like him elevate the entire store experience. Thank you for having someone so dedicated on your team. I will definitely return and continue supporting this location if you hire and promote people like him.
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McKenna Sitch
If you thought you’ve give up on subway 5 years ago, let this location change your mind. I haven’t had subway in years. I come here, my husband and I are greeted and had the best subs made for us. It made our whole day. Everyone was so nice. The place was so clean. The food was fresh and flavorful. Milly (I think) made our subs and she has been curating subs for years. She’s passionate. It’s hard to find these days. Amazing job!
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brian croan
My wife and I LOVE subway. We visited this location and the young girl behind the counter apparently had an issue with my service animal. I’ve had my service animals for 10 years after serving 15 years in the military. I’m a disabled vet and need his assistance. She immediately asked if it was our dog when we walked in and I stated it was. She responded with well he’s not allowed even if it’s a service animal. I politely walked out and had my wife continue with our order and pay for our order. Don’t visit this location, but subway as a company is great and we will continue to give them our business because we believe one persons ugliness and discrimination shouldn’t speak for a company as a whole.
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Hudda Mirza
SOOO clean. Martha helped me so much!!! She’s amazing. New fav subway store:))
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Benal Raeburn
Staff here were super friendly and joked with the kiddos. Quick with the meal prep, but didn’t skimp on anything. I dig the new menu options too! Tried “the outlaw” and it was delicious!
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Jon Ferguson
Employee added a $2.32 tip to my ticket. I asked him to remove the charge. He says he cannot, ask who can he says the manager his Mom. He will not say when she will be there. Then curses at me tells me to leave. In the end 4 of Frisco PD show up. Police were plesant and got me my $2.32 back. Will not come back.
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Rik Jones
Don’t bother with the phone it is disconnected.

My wife order two sandwiches, two cookies and one bag of chips for Pick-up; When I went to pick up the food there were no chips; I asked “Did we order chips”? Store clerk answered “no just the cookies” even though the receipt was facing him taped to the bag. I could not see the receipt. So I paid for a bag of chips.

I did not see the receipt until I got home and saw that if clearly listed the chips.
I thought no biggie I will just call and get them to refund the chips. I called several time no answer.

So I drove to the store and asked why they did not answer the phone. They said it was disconnected. They refunded the chips, but I was expecting more. Something like a free meal on them so I would come back. At this point I am not sure I will every visit this Subway again.

They need to get there phone reconnected and answer it to address issues like this of take the phone number off the receipt and internet.

They should have in place programs to incentivize unhappy customers to return and train their staff in customer service.
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Kiran Belankar
Terrible Customer Service at Subway – Worst Experience Ever
I’ve never had such a frustrating experience at any restaurant, but the Subway at this particular location takes the cake. The person behind the counter was beyond rude, making it clear she hated her job. She didn’t speak a word of English, which made it impossible to communicate. I even resorted to using Google Translate to try and get my order across, but she flat-out refused to listen or cooperate.

It was an incredibly frustrating encounter that ended with me walking out in utter disbelief. I’ve never encountered anyone who seemed to despise their work as much as this person did, and it really makes me concerned that someone with such a negative attitude is handling people’s food. I can only hope she isn’t letting her frustration lead to poor hygiene practices, but based on how she treated me, I have serious doubts.

What makes this worse is that Subway should employ staff who can at least speak basic English. It’s essential for communication, especially in a customer service role, and this failure just added to the overall terrible experience.

I left feeling disappointed, frustrated, and like my business didn’t matter at all. I definitely won’t be returning to this location, and I sincerely hope Subway addresses the serious customer service issues here.
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D&G B
The food, the service, and the atmosphere here are excellent. The only reason I’m giving this location One star is because of the owner, Tracy‘s, decision to discontinue accepting coupons. That is cheap and that is shameful of Tracy. You would think that owning multiple locations would have taught him that one negative experience like this can cause a customer like myself to never return to this location. And I will never return to this location because of Tracy‘s negative attitude towards corporate coupons. Cheap decisions will not lead to a successful franchise, Tracy.
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Adrian McGuire
I placed mobile ordered for my drank ordered bottle sweet tea which I paid extra for. I get she hands me a fountain cup I told her I bottled tea she said it doesn’t say that & tries to get me to pay extra. Pls hire someone who can read a ticket & not lazy
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