Timothy Williford
I went to Desloge Subway this evening. A young man named Trent began to take our order. He was nice but very nervous. A young lady named Kyra was working with him. She was very rude to him in front of all of us customers, even for just asking questions. We ordered the sandwich of the day, which was chicken, ham, and cheese. He placed a scoop of chicken on each half of our subs. He heated mine up, On my wifes she got mad and dumped the chicken off and said, “Can’t you read?” To him, these only get one scoop per entire footlong. Which was uncalled for. She then was complaining to the other girl about him in front of all of the customers. She then told the other girl to help him because he isn’t moving fast enough and that order needs to be done first before the next. This Kyra girl is very rude and disrespectful. I have always had good service here. If I walk in and she is working, I will leave. There is no reason to humiliate someone like that in front of customers. Turns out the other woman he was helping was his own mother. She had to witness this.
… moreHailey Helm
My husband and I went yesterday when we arrived were told that custom sandwiches weren’t a thing anymore that we could order one off the board and sub out certain items we weren’t allowed to see the work station for the first case at all weren’t allowed more than one choice of meat and cheese our sandwiches mind u toasted came out soft and only halfway melted cheese cold bacon the sweet tea was soured and the girls were just laughing about the fact another coworker didn’t know the lyrics to holler back girls to spell banana peppers a lot disappointed in this franchise all surrounding subways especially this particular one has started to take a downward dive in food service the end of my sandwich cut off basically not even in the middle I had a quarter and 3/4 of a sandwich split all veggies slopped in there and my wrap was open exposing the sandwich to the subway in desloge Walmart so better
… moreAndish
Went in there earlier today for a late lunch early dinner. The sandwich hit the spot perfectly. I got a “The Beast” 6 inch sub and was impressed with how great it tasted. The meat and vegetables were fresh and delicious. Workers were nice and very straightforward. Thanks for the tasty sandwich!
… moreJulie Erard
Had a baby shower and pre-ordered some sandwiches. Did an awesome job and staff was friendly. Food was great! Thank you!! Sorry it took so long for the review!
… morekiersten whitaker
I will never be eating here again. The 2 girls that were working the line were very rude and was not very pleasant to work with. And not to mention that when I tried to use my coupon at the end the lady told me no after I had used it at the store before in the past. The sandwhich was ok but they put barely anything on it and the pretzel tasted freezer burnt. Not pleased with this restaurant and will NOT be going back.
… moreWhitney L Huffman
This Subway has the occasional training issues, with newer employees always afraid to put anything on your sandwich without asking them a thousand times. If you can get past those issues, the meat and veggies are usually pretty fresh, only once in awhile do they tend to seem to be not quite so fresh. One important thing from past experiences, I’ve been glad to know for a while, that the former manager is gone, and there is a newer manager who is much more friendlier and polite. The previous manager was very opinionated and hateful, especially if you ask for more toppings. Glad to know that she is no longer in charge, and that the current manager is very nice and helpful.
… moreJENNIFER PIERCE
One of the workers was EXTREMELY rude and unprofessional. I’m a DoorDash rep. I was there before they closed and she claimed the customer didn’t order until 6 minutes in the future from the time they were telling me this. I said … that’s impossible it’s not even that time now and she started getting aggressively argumentative and hateful practically yelling at me to call her manager she wasn’t making it. I even said “ I see that your getting upset , I’m not trying to argue with you just discuss that there is clearly a discrepancy in your system if it says they ordered after you close but I’ve been waiting here since before you closed” she had a chip on her shoulder the size of Texas and never should a contractor for a company, a coworker , or a customer have to deal with that kind of hateful behavior. I’ve managed a store before and I would have fired her. I will be reaching out to her manager as she so loudly suggested several times and I’ve already reached out to corporate. It’s not about her fulfilling the order (which she should have it was already paid for no system was needed it just needed made) it’s about the temperamental defensive aggressive attitude she had . It was not acceptable!!!!
Spoke with the owner of the location today- Mike. He responded to my request to speak very quickly and was very professional and Kind. It’s not the location I have a problem with. They have some very friendly and positive workers. I appreciated you for reaching out to me Mike. It was just one girl. So, I changed my score one person should not be able to affect an entire company but sometimes they do… I’m glad I got to talk to the person behind the location,
… moreG. P.
Holy cow you guys Lisa is a sandwich pro! Very personable too!
… moreTl Smith
As far as my sandwiches go, they were fine. When I walked into the restaurant initially though, I was concerned about how dirty it appeared. It was only 11am and the floor was filthy and unswept, the glass was smudged and covered in fingerprints and there was a pile of cardboard just laying around by the backdoor. The girls were also slow.
… morejulie yoder
Very young and Rude, No customer service skills at all, or even common courtesy to their customer. Much less violating health codes/ regulation for handling food! This is the first time my grandson has been to Walmart since all of the Covid19 precautions. He just turned 8 and wanted to spend his birthday money. He requested Subway for lunch. We both are wearing our face mask and keeping social distancing. While waiting in line to order I was reading all of the signs that subay has posted about safety precautions that “we” should take. And noticed that the girl making sandwiches stoped to answer the phone. She stepped away from the counter to continue her phone call while leaving her costumer waiting. Not a dig deal, but the whole time I was wondering if she was going to replace her gloves. In the mean time the other worker finished her customers order. She then asked if she could help me, with the same contaminated gloves on. I politely said yes but that I had a request. That she change her gloves She immediately got offended and asked me if it was because she was touching the phone. And I said yes that is why. I was not mean or hateful in anyway. She started to make the sandwiches but was so offended by my request that she stop to whisper to the other worker. And she finished making them. She was not friendly at all they both acted as if I “ the customer “ was an inconvenience to them. They made me so uncomfortable. I was so disgusted by the time I payed I just wanted to leave. But I got my grandson his food. This was a horrible experience and will never go back to Desloge Walmart Subway again!!
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