

Your local Edwardsville Subway® Restaurant at 108 S Buchanan St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 108 S Buchanan St Unit C, Edwardsville, IL 62025
Phone: (618) 656-6671
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
This morning, I stopped by to grab a sandwich on my way to work. When I arrived, the store was empty, including the staff. I waited for a while, went to the restroom, and when I returned, no one was there. I stood at the counter for about five minutes, then looked to see if anyone was in the back. I saw the employee sitting at the desk and politely said, “Excuse me,” but he looked and turned away, continuing what he was doing.
Assuming he hadn’t seen me, I decided to go outside and ring the doorbell, then waited a few more minutes before saying “Excuse me” again. This time, the employee came out and said, “Geez, lady, you just got here, give me a minute.” I explained that I’d been waiting, called to him multiple times, and that I needed to get to work.
The customer service was very disappointing, and the older gentleman who runs the place is also quite rude. I value good customer service and fair treatment. When I’m treated respectfully, I’m happy to return—even if there’s a mistake with my order. But rudeness and dismissiveness are enough for me to take my business elsewhere.
I understand being busy with online orders and I understand feeling overwhelmed, I’ve worked in food service before. But I also understand the importance of customer relations and a quick smile, nod, eye contact, and “I’ll be with you in a minute,” goes a long way.
This is my second time in this location, both times I experienced uncomfortable interactions with the staff. Subway isn’t good enough for me to put up with that nonsense.
Went in for lunch, and my sandwich making gentlemen was cordial and talented. Had a great demeanor with other customers and pointed out that I got a discount for incidentally ordering the sandwich of the day. I was prepared to pay five bucks more, but he was honest and helped me out to save.
Thank you !