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Your local Milan Subway® Restaurant at 313 W 1st Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Graham Taylor
Owner/Manager is rude and has terrible customer service and professionalism and had no remorse over charging my $3.89.
The Sub of the day is $6.99, in order to get it for $6.99 the cashier needs to ring up the sub, the chips and the drink so the POS will combine them and charge $6.99. the cashier forgot to ring up my chips so it charged me $7.79 for my sub and $2.59 for my drink a total of $10.38 an overcharge of $3.39.
Also the pop machine was out and everything tast d like garbage. After making our sandwiches the staff disappeared to the back so there was as no one to talk to about not having a drink. I helped myself to a bottle of pop since I clearly couldn’t have a fountain drink.
Finally 20 mins later she reappears up front, so I ask her about my receipt and instead of helping she calls me a theif for taking the bottle of pop because it’s 50 cents more than a fountain drink. First off, if she wouldn’t have left the front of the store for 20 mins. I would have. I actually did wait 10 mins for her to come back but i couldn’t keep eating my dried out sun with our something to drink.
So I give her another dollar to pay for th difference in bottle versus fountain even tho she still owes me $3.39 for my meal of the day and most of not all restaurants would give me the drink complementary for my troubles. And you guesses it, she doesn’t give me my 50 cents change after giving her the dollar and continues to call me a theif while she owes me $3.89 now.
This lady needs to go-to Jersey Mike’s and see how customer service is supposed to be. Horrible experience. Never going back.
… moreThe Sub of the day is $6.99, in order to get it for $6.99 the cashier needs to ring up the sub, the chips and the drink so the POS will combine them and charge $6.99. the cashier forgot to ring up my chips so it charged me $7.79 for my sub and $2.59 for my drink a total of $10.38 an overcharge of $3.39.
Also the pop machine was out and everything tast d like garbage. After making our sandwiches the staff disappeared to the back so there was as no one to talk to about not having a drink. I helped myself to a bottle of pop since I clearly couldn’t have a fountain drink.
Finally 20 mins later she reappears up front, so I ask her about my receipt and instead of helping she calls me a theif for taking the bottle of pop because it’s 50 cents more than a fountain drink. First off, if she wouldn’t have left the front of the store for 20 mins. I would have. I actually did wait 10 mins for her to come back but i couldn’t keep eating my dried out sun with our something to drink.
So I give her another dollar to pay for th difference in bottle versus fountain even tho she still owes me $3.39 for my meal of the day and most of not all restaurants would give me the drink complementary for my troubles. And you guesses it, she doesn’t give me my 50 cents change after giving her the dollar and continues to call me a theif while she owes me $3.89 now.
This lady needs to go-to Jersey Mike’s and see how customer service is supposed to be. Horrible experience. Never going back.
Ricky Butler
Rude staff with bad hygiene. I did not feel good about eating my sandwich but how do ask the person you’d like someone else to make your sandwich. The pop machine was bad, every flavor tasted horrible and when we asked for them to fix it, they said nothing was wrong with it and to drink it.
… moreHeather Patterson-Beard
Myself and my coworker/friend placed 2 separate orders, used 2 different cards and 2 different coupons for our food. I went to pick up both orders. I have never been in this establishment. I walked in about 1205p and young girl (long blonde hair) says “yeah” There is an elderly lady getting her food made otherwise I am the only one in the store as a customer. I tell her its a pick up order. I give her both names, she only hears one name and she took that order and slammed it on the counter. I was standing waiting on the other order and another woman (brown long hair glasses to small for her face) roughly asked what I wanted I told her the sandwich came with a drink she got loud and yelled and I showed her my order from my phone. She gets my sandwich said I never gave my name and slams it on the counter with the cup. In the background is the manager who is talking but not being loud. I ask her to repeat her self. I step to the register and she states that she is tired of people using the coupons more than once on different orders. She insinuated that the orders I placed were used with the same coupon. My coupon was for a meal and her coupon was for just the sandwich. I told the manager that no one used the same coupons. She then insinuated that I made more than one order with a different name to get more than one discount. I then asked her sarcastically if she wanted to see my ID because apparently my name doesn’t match my appearance. And the manger says that its a good idea and even says “better yet got get the other person if its 2 different people.” I left without the food and went back to my job and grabbed my coworker and we both walked in with IDs asking about our food. Manager pops out the back and slams a stack of receipts on the counter and says that she voided both transactions and we can leave. I then told her that we wanted the food she said we weren’t being served and we need to leave. I then made a remark about it being a store why would they not take the coupon and the woman with brown hair says “Yes, Subway is a cooperation but we are a franchise and if we don’t want to take the coupon we don’t have too. If you could read its big sign at our door.” I explained again the order was placed on the app which does not restrict the coupon use. They wanted to continue to argue with me I then asked for the owner’s information and was told they don’t give it out. As I walked out they were still talking rudely, and I called them all ignorant. I have never seen them before and from the time I walked in the atmosphere shifted. I was talked to rudely, staff was short with me, I was accused of making more than one order to get discounts and told that I needed to show my ID to get the sandwich because the manager just couldn’t believe my name is Heather. I have never seen what felt like racial profiling like this in my life. I present as an ethnic woman and because of that all these insinuations were made. I contacted the Subway main webpage with no help. I tried to post this on a social media group page but my story got denied to post. So I decided to write this review. I will never eat Subway again especially from that location. Staff is rude to people and unprofessional. Someone in authority needs to clean house and get a better team in there to provide customer services. I still will be filing a former complaint as soon as I figure out the right avenue to use to do so.
… moreAmy Hofmann
I have been to several Subways. In fact I like them very much, however the Subway in Milan will no longer get my business. The lady making my salad was rude, hurried, annoyed by the 8 people in line. My rotisserie style salad didn’t even fill half the bowl that I paid almost $10 for. This was my 1st time at this location. It will also be my last. Very disappointing.
… moreSteven Slagel
I’ve always got good food exactly like I ordered it. I do wish they took the corporate coupon but they are independent owned so I understand why they don’t. Still ❤️ a meatball sub. It’s one of my cryptonites. to y’all.
Steve Slagel
… moreSteve Slagel
carolina Lopez
This week I believe in Tuesday 9/16/25 or Wednesday 9/17/25 – Went to subway during my lunch break to get a sub and once I got back to work I realized my bell pepper had mold so I took it back and she got upset and said it’s part of the bell peppers! Like why? So she goes and says “you see me making it so I’m not replacing it” I’m assuming it had to be caught at the moment that’s ridiculous. So asked to speak to manager and said she was the manager so I did say that she SUCKED AS A MANAGER! Subway you have to do better I understand its franchise owners but all she had to do is making it right and replace it the dam sub is already pricy as it is!!! That’s money in the garbage I’ll take my money else where!! And shame on you Manger!!! At Milan Subway
… moreLindsay Smith
Boyfriend order a turkey bacon guacamole wrap. Get home open it up no turkey no bacon no cheese instead there some Philly steak with topping that was meant to go on a turkey bacon guacamole wrap. Call down to bring the wrap back and get what was order since they were closing we were told that I did get a turkey bacon wrap that this is turkey on it and I just couldn’t see the bacon and that there nothing they can do! When you work at a deli I would hope you’d be able to tell the difference between meats!
… morekendra gundrum
If I could, I’d give them 0 stars. I went in ordered a spicy Italian. Add Turkey when the dude made it it didn’t look right. The meat was incorrect, so I told him, look, that’s not the right meat. That doesn’t look right He said no, it’s correct. So when I call back to tell him, it was incorrect when I take a bite out of it at home. He leads to tell me that his manager will refund me the next morning. Sadly, I spoke to the manager, and she was just as nasty as he was. If not more, I would not recommend this restaurant ever Subway as a franchise is going so downhil. It’s just disgusting
The worst part was is the fact that they told me they couldn’t refund me because he made the sandwich in front of me. But look, it doesn’t matter. He made it in front of me. He didn’t listen to me, needs new management Asap. Or to be shut down seriously also, Subway is not clean. Keep that in mind, bugs are not good
… moreThe worst part was is the fact that they told me they couldn’t refund me because he made the sandwich in front of me. But look, it doesn’t matter. He made it in front of me. He didn’t listen to me, needs new management Asap. Or to be shut down seriously also, Subway is not clean. Keep that in mind, bugs are not good
Dusty Osborne
This place sucks. Whoever was working 8-1 at 8:10 extremely rude and told us we couldn’t order even though they close at 9. Not sure if it’s a new rule but there were nicer ways to say that
… moreChristina Roberts
I showed up for lunch this week, at 12:04pm
They had no bread, except what was left in the cabinet, from the day before. ( DAY OLD BREAD )
The three employees were stressed out.
Droopy Faces & Attitudes.
Not a concern for anyone else, except themselves.
The business is in Milan, I don’t think it’s overrun with customers.
In my opinion, it is insane to purchase a foot long sub from
$15 – $20.
This Subway does not accept coupons and have a tip jar, right there In front of the register.
Another option, Is to leave a tip on your debit card or credit card of 15% – 20%. Before you can even purchace your food.
Again, they’re asking for more money.
Also you can go all the way and custom Tip over the machine’s suggested Gratuity.
… moreThey had no bread, except what was left in the cabinet, from the day before. ( DAY OLD BREAD )
The three employees were stressed out.
Droopy Faces & Attitudes.
Not a concern for anyone else, except themselves.
The business is in Milan, I don’t think it’s overrun with customers.
In my opinion, it is insane to purchase a foot long sub from
$15 – $20.
This Subway does not accept coupons and have a tip jar, right there In front of the register.
Another option, Is to leave a tip on your debit card or credit card of 15% – 20%. Before you can even purchace your food.
Again, they’re asking for more money.
Also you can go all the way and custom Tip over the machine’s suggested Gratuity.