Subway

  3.7 – 242 reviews   • Sandwich shop

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Your local Casselton Subway® Restaurant at 15553 37th Street SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 58012

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Reviews

Callum Ansberry
Seriously food always turns out good. Logan is a crazy good worker always fast paced, making sure he’s getting the right things, and being humorous all at the same time. Seriously wrote this just to praise logan cause was looking like we’d be there forever until he came out and grinded Respect
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John D
These workers are lazy, no customers in line. I drive up with a school bus ( empty) and I’m sitting in the parking lot doing paperwork and I hear a voice/ “Oh no a school bus!” I said it’s empty- another employee looking out the back kitchen door ( probably the mgr) and says “oh good!” I yelled back “ what’s the matter are you afraid of a little work?”
Employee said “ Well 15 or so kids that’s a lot!” 2 minutes later I walk in to order and there’s 3 employees behind the line- no customers/ trash and crumbs on tables and I place an order. One employee looks mad and another sticks his finger in his ear twists it around and pulls his finger out , looks at the schmegma he just pulls out, rubs his hands together and continues to get some sandwich paper, He didn’t wash his hands and none of the employees are wearing hair restraints. I had to wipe my own table down with a wet napkin. Don’t these employees get taught about proper sanitation procedures? It’s pathetic. Lazy kids!
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Blake Whitchurch
There hours say they open at 8am. There’s workers here its currently after 9am and was told 5 to 10 minutes before they can help anyone. Very shitty service. The help they have should be fired and get people who can open the place when its advertised. No excuse for this.
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Grace Volkmann
EXTREMELY rude staff. They look at you like they are ticked off you are there and then proceed to ignore you for upwards of 5-10 minutes while they organize the bread. EVERY TIME!! I understand it’s hard to staff a small town subway but something needs to be done about the main day staff that are there because it’s TERRIBLE.
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Alexander J. Harb
The food was good the restaurant was clean, but customer service from two young ladies was lacking.

I ordered a 12in chicken teriyaki sub on tomato/spinach wrap bread. After asking what type of cheese I wanted, the brunette haired girl put two slices of cheese on the bread and I asked why there were not four slices, as I had asked for a 12in sub. I said it did not make sense since I asked for a 12in sub. She kind of stared at me and told me that is what they put in a wrap and then said if I wanted the extra two slices of cheese it would cost another dollar.

I could not believe two slices of cheese ( which are actually two sides of one slice of cheese) would cost me an extra dollar.

As she slid the beginnings of the sub over to the next person in line the absurdity of everything started to burn inside me and I said something to the little girl who was at the cashier’s station that it seemed like a rip-off to me.

I cannot remember what she said in response but it really ticked me off and I told her that’s a heck of a thing to say to someone who helps pay your paycheck. Then she said under her breath just loud enough for me to hear it “I get paid by my boss.”

I told her that was a very rude thing to say and I asked for the district supervisors phone number she said she didn’t have it and I asked for her managers phone number and she said it was on the receipt when I would get it.

The receipt phone number was a direct line to the store and the other phone number was a corporate number which turned out that the voice message gave me ANOTHER number that I could not write down because I did not have anything to write with …..

so I ended up going to the subway internet corporate page and posted a scathing review there along with this one here.

I will never come to this Subway ever again and I will tell everyone I know to avoid it.

When an employee basically tells a customer that they don’t care how they feel about their customer care of them then I do not want to do business with them ever again because they do not get the basics of customer service that anyone with common sense would know.

The only reason why I gave two stars was because of the cleanliness of the restaurant and the taste of the sub after it was made, otherwise there would be no stars or there would be negative Stars ….. just because of the attitude of the two young ladies.

Just to add insult to injury I spent 30 years in hospitality and attitudes like that destroy businesses, restaurants or hotels.

Additional: After a week NO-ONE has reached out to me….. Neither the franchisee nor Subway corporate….. I am very disappointed….
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Kristin Scott
Closing time was 9pm, pulled up at 8:15, all lights were off and they were closed! Not a sign on the door. This has now happened 3 times in the last month! When we do get to eat there, they are always out of something, bread types, black olives, one time chicken!
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sam anderson
Excellent Job making sandwich. Bread was cut perfectly, sandwich was not cut too far so that it would all fall apart. Definitely skilled with the knife. On top of that, I am pretty sure I got an extra piece of bacon at no extra cost.
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Lona Kratz
Not impressed at all. They were out of tomatoes and the person helping us did not change their gloves after using the register and receiving money from the previous customer. Absolutely disgusting I feel like they could use a little more training.
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Ethan Kraft
Ignored my pickup order. Slow service. Disappointing. Sandwich was good, it’s a people problem.
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Sam Finton
1130am, out of all bread but white and wheat. Back area is a mess. Most of the sodas were out or out of order, and most of the chips were empty not restocked…
This location does not recognize the coupons or app deals
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