

Your local Sioux Falls Subway® Restaurant at 4101 W. Benson Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 4101 W Benson Rd, Sioux Falls, SD 57107
Phone: (605) 332-3980
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Order and Reservations
Order: Order online
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Related Web Results
Subway Locations in Sioux Falls, SD| Subs, Sandwiches, Salads
Subway, 5200 W 60th St N, # 4865, Sioux Falls, SD 57107, US
Our Menu | Subway®
Reviews
The part that wasn’t great was the kid at the register. He burnt himself on the oven and exclaimed that it was second time he’s done that this week. He then stated that his finger was bleeding. He took off his glove and started messing with it. He was overly chatty and said he should be demoted so he can’t use the oven anymore. It was overly awkward and you could tell the two gals making sandwiches weren’t thrilled by his chatty nature and just wanted to help the folks in line. The gals did great but I really didn’t want the guy touching my stuff if he was bleeding. I get it, there’s a line but go clean it off quick and get a bandaid.
My salad was amazing and it was an ordinary trip in if it wasn’t for the kid at the register. Internal thoughts don’t always need to be shared with the world. Some people are naturally more talkative but he didn’t seem to be talking to anyone in particular but just talking. Maybe we can learn to keep that internal monologue as internal.
*UPDATED*
They redeem themselves today and I changed my rating from 3 stars to 5. Staff was great and fast. Everyone had a great attitude and seemed to enjoy working together. My salad was still excellent!
Tonight, when I came in to get supper, I was disappointed to say the least. All employees were sitting at a table Eating food not that i’m saying anything is wrong with that Everyone needs to eat however, at 5:30 in the evening, I would assume you’re getting ready for supper Customers to come in instead of eating yourselves. I also would expect that when customers walk in the door that you greet them to acknowledge them coming in. I know that is part of subways training because I was a GM at one point in my career. These 3 young employees did not acknowledge any of the customers that came in during this time. I was the first one to come in and the young man even rolled his eyes when he had to get up and serve me. More customers followed in after me and again None of them were greeted or acknowledged. It may seem like a minor thing. But it is important to treat your customers with a little bit more respect and enthusiasm Than what I encounter tonight.
I told him the egg and meat on my sandwiches were super cold. He snapped, “You didn’t get it toasted. We don’t heat up any of the ingredients if you don’t want it toasted”. I said that’s not true. I’ve ordered this tons of times at subways all over. I have watched them make it. They always heat up the meat and egg first as soon as I start placing my order.
He said, “you should have told us you wanted it warmed up”. I responded that their driveway is an automated system and there is no way for me to do that. Plus I’ve never had to do it in the past.
He snapped, “Push the help button” then stormed away saying fine or whatever(can’t remember which) he’d just remake it.
At this point I just wanted my money back. I didn’t even know what to say anymore. He was so rude. He then called his coworker over to issue the refund because he didn’t know how to. I gave her my order and also requested my 20% tip back. She said she had to go to the back room and call her boss to see how to do that. She returned shortly with my receipt.
I am blown away. Nothing I said or did deserved that reaction. I don’t know if he was just having a crappy day or what. It does not excuse how he treated to me. If he’s talking to me like that so easily, then he’s talking to other people like that as well. I will never visit Subway again.