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Your local Albert Lea Subway® Restaurant at 802 Main Street East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Jade
Wonderful customer service experience at this location on 01/23/26 around 2:45pm (for reference because I didn’t catch the guys name). Just the pleasant and friendly small talk while toasting the sub makes all the difference and put me in a good mood. The guy making my sub was friendly and seems to enjoy his job. I ordered the Honey Mustard BBQ sub and he did a great job making the sandwich efficiently (remembering the ingredients I was telling him even between chatting without having to repeat myself over and over). Thanks!
… morejasmine butler
I am specifically wanting to review the new festive turkey sandwich i tried tonight. I ordered it knowing there is stuffing on it, so I asked for it to be toasted. The bread was.. but the stuffing was cold.yuck. I would never eat cold stuffing sorry. Also I thought there would be real cranberries on it.. nope. Just cold cranberry liquid on only the end of the sandwich. The other end had all bread no ingredients. Threw the rest of it away after feeling sick about it. Would never try that kind again.
Whenever I do randomly get some subway, I order the same turkey sandwich with my ingredients on it, it’s always been good. I will say service is also soooo slow through the drive threw though.
… moreWhenever I do randomly get some subway, I order the same turkey sandwich with my ingredients on it, it’s always been good. I will say service is also soooo slow through the drive threw though.
Mica LaRosa
Was told I would have to pay double for more tuna when the first portion wasn’t even enough to cover the bread. Ridiculous! Staff wasn’t polite, a worker got made he was asked to change his gloves. I just left. First time we came plastic was in my boyfriend’s food and now this. Do better or just shut down. Yeah, I won’t be back.
… moreLaVeta Shontae
I placed an order for a turkey sub with mustard, mayo pickles, and so on. First and foremost I don’t know what took them so long to make a sub so simple secondly once I got it I went home to enjoy my sub and when I open it up it looks like a mustard and mayo sandwich. I don’t know if they didn’t want to make the sub or was being funny but it was not funny to me.
… moreJacob Gibson
Food was horrendous. The bread was beyond stale; the meat was old tasting and they barely put any mayo on the sandwich (requested extra) called and spoke with the manager and got told “there isn’t anything I can do” I rarely take the time to make complaints, but this was so bad that I had to.
… moreK
Made an online order while driving through. Went in to pickup and they informed us they were out of an item we wanted. They could substitute it, but would not give us a refund for choosing a lesser price item (paid in full online).
The place was busy, and with it being a tiny establishment quickly filled with people.
Overall the sandwiches were good, but I recommend making an order in-house to avoid overpaying.
… moreThe place was busy, and with it being a tiny establishment quickly filled with people.
Overall the sandwiches were good, but I recommend making an order in-house to avoid overpaying.
Craig Rosell
Frustratingly Slow Service Prioritizes Online Orders…
My recent visits to the Subway at 802 E Main St in Albert Lea have been consistently disappointing due to excessively long wait times. It’s become clear that online orders are being prioritized at the expense of in-person customers.
During a recent visit, I was the first person in line and waited over 20 minutes just to place my order. During this time, staff members were busy preparing numerous online orders while seemingly ignoring the growing queue of customers inside the restaurant. By the time I finally ordered, the line had extended out the door, with at least 15 other people waiting.
This system is clearly inefficient and disrespectful of customers who take the time to visit the restaurant in person. Subway needs to implement a more balanced approach that doesn’t leave in-store customers feeling like an afterthought.
To address these unacceptable wait times, I strongly suggest the following:
• Add another sandwich-making station: This would significantly increase the capacity to handle both online and in-person orders simultaneously.
• Increase staffing during busy periods: Having more employees on hand would allow for faster order processing and better customer service.
Until these changes are made, I cannot recommend visiting this Subway location if you value your time. The current system is a recipe for frustration.
… moreMy recent visits to the Subway at 802 E Main St in Albert Lea have been consistently disappointing due to excessively long wait times. It’s become clear that online orders are being prioritized at the expense of in-person customers.
During a recent visit, I was the first person in line and waited over 20 minutes just to place my order. During this time, staff members were busy preparing numerous online orders while seemingly ignoring the growing queue of customers inside the restaurant. By the time I finally ordered, the line had extended out the door, with at least 15 other people waiting.
This system is clearly inefficient and disrespectful of customers who take the time to visit the restaurant in person. Subway needs to implement a more balanced approach that doesn’t leave in-store customers feeling like an afterthought.
To address these unacceptable wait times, I strongly suggest the following:
• Add another sandwich-making station: This would significantly increase the capacity to handle both online and in-person orders simultaneously.
• Increase staffing during busy periods: Having more employees on hand would allow for faster order processing and better customer service.
Until these changes are made, I cannot recommend visiting this Subway location if you value your time. The current system is a recipe for frustration.
Nikki Kasper
Super nice location. Very clean and fresh! Staff was friendly and courteous. It was nice to chat with them while they made my sandwich. The ingredients looked fresh and tasted great.
… moreMNFreeze
Worse experience. Over 10 minutes at the drive thru with only 1 car ahead of us and 3 employees. They would take our order one sandwich at a time and would make it while we talked. Not worth going back. Especially at $30 for 3 6in sandwiches.
… moreBruce De Haan
Solid efficient staff and orders were accurate. Building was older and bathrooms were not clean. Owner needs to upgrade the facilities on my opinion.
… more