John Johnson
This is another poor review for the blond bearded guy, he had a young blonde sidekick as well. My family walked in when no other customers were in the store. Two workers did not say hello, or inform us that it would be a minute. We waited for about 5 minutes while they worked on several orders for pickup. We stood patiently at the counter. We started to use some MN passive aggressive comments to each other about whether they served food in this location to customers that don’t call in an order for pickup. The workers rolled their eyes at our comments and still did not look up to say hello. I asked my family if this is the kind of business that they wish to support; hoping they would take interest in us. They continued to ignore us. I sarcastically thanked them for their hospitality and we went to Culvers. That was the only time they looked at us. This franchise owner should be ashamed of the service provided here. Judging by the number of poor reviews I can unfortunately only hope another owner can swoop in and save this poor excuse for a Subway sandwich shop.
… moreChristine Meland
The worker at this particular subway had one of the worst attitudes that I have ever experienced and I don’t say that lightly. He was huffing and puffing while making the sandwich and was very angry. I think there needs to be a lot of training about vibes at this restaurant, the vibe was very terrible and I don’t expect a lot from fast food, but it was actually really sad and maybe he’s having a bad day and I wanna give him the benefit of the doubt, but his anger and his rage was Terrible all because we asked that he not cook the bacon, and I even asked him if he was having a bad day and he wouldn’t even look at us or acknowledge us. People should not work in customer service if they have this much hate in their hearts.
… moreDonna Stauss
I ordered drive through. It was very easy as it pulled up my old orders. But the subs…..almost no lettuce was placed in both subs. Very disappointing. We live 1 hr away so I wasn’t going to go back and have it corrected. Wasn’t worth the stop.
… moreSamantha Ann
The new automated ordering makes it so they can take as long as they’d like to prepare and skimp on all ingredients very disappointing. I ordered a sub with everything besides onions and black olives, I got 2 jalapenos on a foot long and the stem of a jalapeno it wouldn’t have been so bad if there were more veggies on the sub and that’s why it wasn’t noticed but I only got 2 slices and a stem . The other sub not pictured looked the same with little to no veggies, not impressed at all.
… moreZack Blaisdell
I got 3 subs and I put a pretty hefty amount of veggies on each one. They put possibly the least amount of veggies they possible could. 3 banana peppers, 3 black olives, 5 pickles, and 4 strings of onions. It feels like I paid for bread…
… moreRuss Landreth
We have not been having good luck at this subway. You pretty much have to watch them make your food to get anything worthwhile, and the downside of that is you find out just how unhappy every employee is.
So go inside, otherwise you’ll find incorrect ingredients including wrong sauces and cheeses, a half—toasted sandwich where the cheese isn’t even melting yet, and so much sauce that your entire sandwich is soggy before you unwrap it – even when you ask for light sauce.
It’s also worth noting that if you order online and add sides like pop, chips, or cookies they will not be in your bag and you’ll stand in line the entire time anyways while your sandwiches get more and more soggy because they won’t look up even if you stand 2 feet from the counter for 10+ minutes. I have grabbed my own drinks and chips and left my cookies the last few times and didn’t bother ordering them this time.
Definitely not following subway franchise standards, and some retraining should probably be done.
If you do go to this location, I’d definitely recommend going inside to order and deal with the line. If you must go through drive through or order line then you want sauces on the side if you want an edible sandwich. The interior is nice overall.
Side note: I’m not super picky, and I worked at an unrelated subway before. The food is just being made incorrect to the point where even my low standards are stressed.
Second side note: they close the drive through with cones so often that I wonder why they have a drive through.
Third side note: I feel that I should leave a 1/5 star review, but I’m being generous.
… moreBethany Radtke
I ordered 3 meals. Our chips were crushed, they added a ton of cheese to a sandwich we requested no cheese on. They didn’t put the condiments we ordered on the sandwiches. They put hardly any lettuce on my sandwich when I asked for more. The establishment has gone so far downhill in TH. Definitely running out of good places to eat here! Thank God we have Culver’s! Go there instead!
… moreFrancisco Fernando
Every time I eat here I get diarrhea and my stomach is destroyed. I think it’s because the lettuce is usually brown
… morezach peterson
Ordered online ahead of time. The lady the helped us at the window was very nice, but for some reason they didnt get our drinks. We asked for them and a guy behind her said “you gotta come fill them up yourselves”. She then gave us 1 small drink, I paid for 2 large and finally gave us the second small. We were in a rush and needed to get going. Then looked in the bags after we left and they didn’t give us either of the 2 chips I ordered and paid for. I tipped almost $7 and ended up with no chips and almost no drinks. Never be back to that subway again.
… moreNate C.
Employee was throwing a temper tantrum and he intentionally made two horrible sandwiches and I have no idea why. Will never return.
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