Subway

  3.9 – 220 reviews   • Sandwich shop

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Your local Onalaska Subway® Restaurant at 9360 State Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 54650

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Reviews

Jojo Allison
I work nearby so this Subway has always been my go to for lunch or dinner, but today I was definitely was taken back from the service ” Heidi” waited on me she acted as tho I was bothering her I placed my order which I always and I mean always have the spicy Italian you always get 2 slice of round meat down the sub which it’s usually 8 slices of pepperoni and 8 slices of salami she only gave my sub 4 slices of each meat then asked me what of kind of cheese which I always have pepper jack they usually give you 6-8 quarter slices of cheese but not today I got 4 quarter slices. Then I gave her my coupon she was searching on it for the longest time ” like she wanted to tell me it was expired, but it was new” so then she asked if I wanted to tip ….. Which I always tip but not today for the unpleasant experience I had today at this Subway.
Heidi my suggestion you are in the front of customers be approachable and pleasant if you don’t like customer service then this job is not for you.
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Eric Dawson
This might be one of the worst sandwiches I’ve ever had made. The employees could barely comprehend what I was ordering. My wife had to have her sandwich re made. Mine fell apart and was so sloppily made that I had to use a fork. The employee threw my sandwich on the counter out of the oven, spilling it all over the rest of the vegetables. If this is the quality management is disiring then I probaby wont be back to this store. Im disappointed I actually even paid for this. By far, the worst I’ve ever had. I would appreciate the manager contacting me.
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casey bagley
I am from the madison area. I love subway. But was in onalaska last weekend. Went to subway this was the most horrible experience. First off waited almost ten minutes before anybody came out from the back. The store was absolutely disgusting. The veggies looked very old like lettuce was brown and limp. Got what was supposed to be hot sandwiches . Got home meat was still frozen in middle. Just over all very disappointing.
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ML Nokel
I love subway and sometimes have no choice but to go the this location. But not anymore I’ve had too many experiences with a woman that works there she is notoriously rude there are other comments about her. SHE’S the large woman with glasses and a head. She speaks down to customers and co-workers. Acts like EVERY SINGLE PERSON is inconveniencing them. It’s not a coincidence the last 2 times I went there I sat in the dining room waiting for someone to come and make my food. After 10 minutes she comes out and didn’t say a word about making us wait. Rose st subway is head and shoulders better than this dump.
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Deborah Young
Was just at this location and the female employee was just rude. The male couldn’t even pull the cheese apart before putting it on the sandwich. Was not even thanked for stopping. I will definitely not be visiting this location again, I’d rather drive to west salem first even though this on is only 2 blocks from my house.
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Brit
Had a very horrible experience with a guy that may have even lied about his name to me because he knows his attitude was terrible. But Sebastian, was rude and had the worst attitude I’ve ever seen. He didn’t wanna make my sandwich because he was technically closed 5 minutes ago, and he was mad at me for walking in, I didn’t know they were closed and I apologized but it didn’t matter to him because he kept glaring at me and being rude. When I asked for some lettuce he threw on my sandwich and barely put anything else on it, I shouldn’t have paid for it or I should have thrown the sandwich back at him, I can’t believe Subway lets people like him work for them, he’s making such a bad name for Subway. I won’t ever go back to this one again.
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Daniel Krajewski
Staff are wonderful and very nice
Come on Saturday night and you don’t wait in line
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Megan Hellerud
I visited 10/8/22 around 5:45pm. This location is usually the only one I go to because they are always stocked on ingredients, subs turn out great and customer service is typically not bad. Today there were a guy and a girl working. The guy had welcomed me in while they were finishing their online order. He has always be nice whenever I come in. The girl was ready to make my sub but didn’t say a word, just stared. I had to ask for cheese since she continued to look at me when she was finished with the protein, as if I was supposed to know she moving on. The guy rang my order up, while doing so I had asked if the the cookies in the case were just chocolate chip because the label had said white macadamia nut but they looked like chocolate chip. Just wanted to make sure. The girl making my sub got pretty aggressive when pulling out the drawer to show the guy. She said “yes” then aggressively put the tray back. She had given me my bag without any words exchanged. As I was leaving, she continued to aggressively shut doors and slam ingredient tubs. The poor guy working with her does not deserve any of that! Very negative and toxic person to work with. I didn’t see a name tag, but will be sure to have someone else make my sub next time.
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Juanita Marais
Fast forward a couple of years to 2024: We haven’t gone there for a while. Started getting Subway periodically again. After today’s app ordered toasted yet cold food, with bunched up onions, and extra cheese looking like regular, … Not highly recommended anymore!

Many years ago: Easy to use the phone app. Quick with hardly any wait ever over many months ordering now. Easy self pickup in store from phone app order shelf. Friendly staff. Clean floor. Clean tables, clean store! Awesome fresh bread smell with fresh ingredients. Low carb choices and more – look at their menu. Highly recommended!
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Tyler Feiner
Cassidy took my order and listened to me complaining about my day. She really is a doll and deserves a raise kudos to her for going above and beyond with my strange order as well
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