Julie Potate
I went to the subway in the pilot on brick road only to have the employee tell me that I couldn’t get my free sub that you get when buy three when you remember of their new subclub. I also couldn’t use any online coupons as they don’t recognize any promotional values because they are in the pilot station. Wasn’t very happy about this and I think it’s wrong. However the guy behind the counter did make me a great sub
… moreEric Kener
Doordash order missing most toppings and condiment (mayo). Pickles added not sure why..Was told to come back to store with reciept to verify. Was only offered remake, no refund. No, no time hence the door dash. Wont order from here again.
… moreAndrew Lee
Food was really good, not infant friendly *no changing table* and the temperature was uncomfortably warm. The staff was very nice. Would be 5 star if it weren’t for the two small issues.
… moreMelissa Smith
The 2 ladies working when we went in were a hoot. Both were funny and nice. Worked well together and kept their cool as the business was increasing.
… moreA
The employees were very polite and accommodating. That’s not always the case in fast food, especially considering we came in right after they’d put everything away for closing.
The sandwiches were meant to be toasted, but weren’t toasted nearly enough. We could barely tell they’d been in the toaster oven. Otherwise they were correct. Tasted fine.
… moreTimothy Fowler
I’ve gotten 2 Rotisserie Chicken Subs with lettuce, tomato and mayonnaise on 2 different occasions, and got a little sick from them both times. I thought the first was just a coincidence. Never going back again.
… moreJoseph Barron
Honestly I don’t see what the all the review fuss is. I’ve worked in Buchanan, and eaten here for years. Line usually moves quick, they are rarely out of anything and the food is about as good as you will get from a subway. I’ve never been sick from eating here. 11/10 well done guys!
… moreLyndsey Fisher
Just stopped in for lunch today and not only did they have roast beef again (yay!) the young woman making subs was friendlier and more professional than any other subway employee at any location I’ve ever been to! The two guys were great too, but she really impressed me! Don’t let her go!
… moreKris Kares
Waited 25 mins while they made 5 different to go orders before I was even talked to. Take care of your customers in the store instead of making 10 sandwiches for someone who isn’t even there.
… moreKeana Glancy
We had went to the dunes last weekend and stopped at this location, we live in fort wayne, indiana, and tonight I made the accident of not double checking location addresses when I checked out. I looked my subway up and selected the subway up the road from me, once my order was placed I then realized it somehow switched to this location, which I am 2hrs away from. I called them to try to cancel the order or see if there was anything we could do for me to get my money back as I am not able to pick up my order. I understand I made the mistake when checking out, but I was pretty much told tough, theres nothing they can do for me at all! I asked regarding a gift card anything of that nature, and I was told that a manager hasnt gotten ahold of them, and they had no intentions on taking my information to see if there was anyway I could be refunded for $16 of food I will not receive as I am 2hrs away!!! Definitely not happy at all!
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