Subway

  3.4 – 126 reviews   • Sandwich shop

Social Profile:

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 48044

Hours

Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM
Saturday9 AM–9 PM
Sunday9 AM–9 PM
Monday9 AM–9 PM

Address and Contact Information

Address: 16824 21 Mile Rd, Macomb, MI 48044

Phone: (586) 226-8508

Website: https://www.subway.com/en-us/restaurant/24040-0/menu?Optimize=true

Order and Reservations

Order: Order online

subway.com

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Reviews

A V
The manager and staff here are amazing—so friendly and welcoming. They really make you feel comfortable. I went with my daughter, and the manager even offered her a free cookie. Small gestures like that make a huge difference! The food was fresh and delicious, and this has become my go-to Subway location ever since. Keep up the great work!
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Jxnnyy 16
The best subway ever The manager is the sweetest person you’ll ever meet. She always gives deals even when the app isn’t working. Shes so kind hearted and never fails to make our subs amazing.
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Omar Tobia
5/5! Evan is such a cool laid back and friendly guy! He remembered my face when I walked in and made sure my sandwich came out great and extra toasted. Exactly how I like it. He deserves a raise! Thanks bro!
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Kristi Dettloff
My son placed an online order via the app on 11/2/25. When he went to pick it up, it wasn’t there and when he showed them his confirmation, he was told somebody had taken it and there was nothing they could do about it. He was told they have no control over online orders and he has to contact customer service on the app. He received no refund and they made him pay for another sandwich.
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Yoosef yousif
I’ve never experienced such terrible customer service in my life. I went to Subway with a valid $6.99 coupon from corporate, which is supposed to be accepted at ALL locations. However, the franchise owner of this location outright refused to honor it, claiming they “don’t follow corporate promotions.” Excuse me? Then why are you even part of the franchise?

The owner was extremely rude and dismissive, treating me as if I was trying to scam them. This is false advertising and completely unprofessional behavior. The whole point of being part of a chain is consistency, yet this owner thinks they can make their own rules and rip off customers.

On top of that, the place was dirty, the vegetables looked old, and the bread was stale. Honestly, I should’ve walked out the moment I saw the conditions of the store. But the real cherry on top was dealing with the attitude of the owner, who clearly doesn’t care about customer satisfaction or Subway’s reputation.

I’ll never be coming back to this location, and I suggest you avoid it at all costs. If you want Subway, find another location that actually respects corporate policies and treats customers with basic decency.
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Luke Gumma
Soooooo slow, this place has one worker only and need at LEAST two. I placed an order 25 minutes ahead of time to come in the store with a line and no sandwich. Terrible service won’t be back here !
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Katie J
The man who was working on 09/12/25 looked like he really didn’t want to be there. Instead of welcoming customers, he seemed annoyed by their presence. I’ve never seen someone work so half-heartedly before.
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2. 0
They were so nice we came in 9/8/25 around 4 pm she was the nicest lady Ive ever been served by please let her recognized for her way with customers!!!
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Nancy Gregory
New owners or something? Something has changed and it’s really good now. You actually get FOOD on your bread instead of a shred of lettuce or half a spinach leaf. This is three or four times in a row now, so not a fluke!!
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seth peterson
I have never left a bad review, but when I first walked in no one acknowledged my presence. The two employees then continued to work on online orders for the next 10 minutes without making eye contact or saying a word to me. All it takes is for someone to say I will be with you in a minute. Customer service is TERRIBLE! Do not come here.
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