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Your local Richfield Subway® Restaurant at 4815 Brecksville Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 4815 Brecksville Rd, Richfield, OH 44286
Phone: (234) 400-0516
Order and Reservations
Order: Order online
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4174 Wheatley RdWe’re Open – Closes at 9:30 PM. 4174 Wheatley Rd. Suite 700. Richfield , OH 44286. US · 4815 Brecksville RoadWe’re Open – Closes at 8:30 PM.
Reviews
Kristen Picciolo
Food is pretty underwhelming for the price. Bread is like half the width it use to be, the bread also didn’t taste fresh. Although the service is quick and I guess you could say efficient, the last few times I was ordering, I felt extremely rushed and not very cared for. They definitely put the least amount of topping items on your sandwich (cut as thin as humanly possible) hoping youll ask for more and they can upcharge. This location has definitely been going downhill in the last 3 years.
… moreSolomon Yisrael
This review is not directed toward the entire staff, but specifically toward the Indian male employee who typically works behind the counter.
I frequently order online from this Subway location because of the digital coupons for footlong sandwiches. Each time I come to pick up my order, the store is empty with no other customers in line, yet this same employee tells me I have to wait 10–15 minutes before he’ll start preparing my order. Even worse, he insists that I cannot stand in line while he’s making it because I placed the order online.
When he finally makes the sandwich, he consistently gives me less than the normal portions — half scoops of steak, just two or three peppers or onions — and acts irritated when I politely ask for the proper amount. Despite my efforts to stay respectful, his attitude is always dismissive and unnecessarily rude.
However, what truly crossed the line was during my most recent visit. As I was walking out of the store, this employee called me “fat” — loud enough for me to clearly hear it. Although there were no other customers present at the time, if there had been, they definitely would have heard it too. Prior to that, I had even told him politely that there was no issue and that he didn’t need to be rude, but he chose to make that comment anyway.
That level of disrespect and unprofessionalism is unacceptable from anyone, especially from someone representing a national brand like Subway. I hope management addresses this immediately, because no customer should ever be insulted or humiliated while doing business here.
… moreI frequently order online from this Subway location because of the digital coupons for footlong sandwiches. Each time I come to pick up my order, the store is empty with no other customers in line, yet this same employee tells me I have to wait 10–15 minutes before he’ll start preparing my order. Even worse, he insists that I cannot stand in line while he’s making it because I placed the order online.
When he finally makes the sandwich, he consistently gives me less than the normal portions — half scoops of steak, just two or three peppers or onions — and acts irritated when I politely ask for the proper amount. Despite my efforts to stay respectful, his attitude is always dismissive and unnecessarily rude.
However, what truly crossed the line was during my most recent visit. As I was walking out of the store, this employee called me “fat” — loud enough for me to clearly hear it. Although there were no other customers present at the time, if there had been, they definitely would have heard it too. Prior to that, I had even told him politely that there was no issue and that he didn’t need to be rude, but he chose to make that comment anyway.
That level of disrespect and unprofessionalism is unacceptable from anyone, especially from someone representing a national brand like Subway. I hope management addresses this immediately, because no customer should ever be insulted or humiliated while doing business here.
bocfat
Clean bathroom for starters, lady named Porsha made a great sandwich bread was I thought large like old days and she made a great sub. Fountain was out of my fav Vitamin water and soon as she was done w customers in the store she changed it out AND let me know!
… moreJoseph Mayer
I’ve been a kitchen worker/line cook/kitchen manager for 9.5 years and this is one of the worst food places I’ve ever went to. This was the second time I went there. Service is terrible. It was no busy and the guy had messy long hair and didn’t listen to my and toasted my sub. Clearly expired veggies in sight. Green peppers pickles cucumbers and bananas peppers were all discolored. I can tell the cucumber were frozen because they were transparent. The lady that rung me out had an attitude and was negative when she asked why there were two subs but I was only paying for one. Because the guy toasted it when I clearly told him no. This place needs a regional manager to inspect the quality of the products in the line. These people need to learn to toss the bad veggies. And be more presentable to the customers 0 stars. I’m throwing this sub away and should not have paid for it. Thanks for ruining my lunch break
… moreLandon
Skimping on the toppings crazy prices for a few little slices when any other subway u get way more. Definitely go up the street to Wendy’s at least there you’ll get something for your money
… moreBart Carmichael
Indian Guy behind counter too busy talking on his phone and acted like he was doing favor. Also, no free water cups. Food as expected. Dining room clean
… more1492 Conquest
What I have been noticing at this place at this subway in general Is that their fresh vegetables the quality of them are terrible translucent, lettuce, translucent tomatoes I would not go here because these people that own this place they look like they are trying to save much money as they can and they take it out on the customers you never serve a sandwich that you wouldn’t eat yourself and you never serve something that you wouldn’t eat yourself.
… moreChuck Scott
The store was very nice and clean. The blonde haired woman working there was super rude. I wanted to order a turkey sub. The only thing they had was roast beef and steak and half the vegetables were gone, and they only had two cheese I ended up, leaving without ordering anything and will never be back to the store
… moreRobert Tepley
Best Subway I have ever been to. Super fast and very efficient. A+
… morecrazynick9er
As per other reviews i Diana dudes cuts proportions hard and is a little rude while other employees are wonderful, nice, and professional.
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