Your local Mentor Subway® Restaurant, located at 7652 Mentor Ave brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Joe Morris
Went around 6pm Saturday. No one else in drive-through. They asked how many sandwiches and I said 3 plus one salad and one bowl. They responded with we can’t make the order and you will have to order online. We left
… moreSean McCafferty
Please update the sign that faces mentor Ave to update to your new hours I arrived at 7:15 google and your street sign say 8. there is a handwritten note that now says 7. That note is not visible until you pull into the drive through. Please update your hours through Google as well.
… moreLeigh
They never get online orders right and the bread is never fresh. This is the third time they screwed up an order. When called, they just say to bring it back for an exchange. TRY MAKING IT RIGHT THE FIRST TIME! How hard is it to follow a written order to make a simple sandwich??? Out of 6 subs in today’s order, only one was made correctly. The cashier was rude and even had a mouth full of food at the window! Never going back here.
… moreLaShaun Williams
They made my sub wrong. I had to go all the way back to get it done right. Since they’d wasted my time and gas money, I asked for a free drink. The manager was rude and said she isn’t giving me anything more than a cookie like I’m a 5-year old child. I gave the new sub back after going back and forth with this lady for a few minutes and got a refund. As I was leaving the store, she said very loud, “Who wants his sub?” That was her way of letting me know she didn’t care about losing a customer. This place is okay and friendly when everything goes right but they need better ways of compensating customers for mistakes or they could just LISTEN BETTER AND GET IT RIGHT THE FIRST TIME. That works too.
… moreSabrina Harris
Now I love subway as much as the next person but there was one gentleman working there that made this visit bad. He had an attitude right off the bat, telling me how I should tell him my order and so on. It wasn’t only myself though. As I was eating, a man came in with a coupon for a sub. This same sassy gentleman was being incredibly rude to that customer as well for literally no reason at all. I worked in retail and customer service, I understand how it can be but all of it was uncalled for.
… moretrista ernest
Worst subway I’ve been to. Dude literally made my sandwich wrong 3x, I handed it through the window 3x, as they had to re do it multiple times. Was offered a free sandwich and when I went To get it I was told it had to be within 2 weeks, than it was said to be 1 week so I couldn’t get it. So I paid for the sandwich I had ordered and it was wrong again they forgot the Parmesan. You make sandwiches it’s not that hard and you should’ve thrown it away and re made instead of remaking it multiple times Eric .
… moreSteven Hullinger
I had a free 6 inch chicken coupon from T-Mobile (T-Mobile Tuesday ) they said the owner will not accept the coupon. I was with some friends so we still ate there, I would have just left. 11 other customers came in with the same offer on their phone in the 45 mins there. They all left, most were really pissed off. GREAT JOB SUBWAY for pissing off your customers. No wonder why you are losing sales to Penn Station, Firehouse and Jersey Mike’s sub shops.
… moreMark Douglas Obenour
Automatically made me a foot long instead of a six inch. Has done away with the oat bread. I found chips on my order I didn’t hear anyone in my party order. If it wasn’t a BOGO day they would be getting a good chewing and lower rating. I took the survey for a free cookie though!
… moreDebby Spence
Picked up a BLT at the drivethru last night. When asked if I wanted to add any additional veggies it never occurred to me that I had to say lettuce and tomato on a BLT. Got home and of course…no lettuce or tomato. Seriously. I’ve called the store phone number 20 times just to get a busy signal.
… moreShelby Jones
Absolutely the worst Subway I’ve been to. They charge more than other local stores, refuse almost every coupon, speak broken English, and breaks the food code with facial piercings. They always seem to be out of something too!
… more