Cory Treadway
We tried to use the Subway app to order delivery. Said it would be ready in 15minutes. Then it switches to being ready at 3am after they are closed. We tried to cancel it in app, call customer service, call the store. No answer. We stopped by the store to see what could be done about canceling this order. The worker called their boss. Who said it was a hassel to get into the system and asked if we wanted a refund or food. We took food. We asked if they needed us to do anything else so that we dont get a delivery for food in the morning. They said no. But just incase we left our order number, phone number and name. You know in case they needed anything. Thought it was done, but then we got an email that our delivery order was canceled. Weird. Then we get a text from the owner calling us scammers, and telling us not to order from their again. Accusing us of doing this before. Instead of calling us and asking if we could stop by and pay for the order that got cancled. I wouldnt of minded going down and paying it back. But after being rude nope. I will not go to this store again, and told my wife to not order from Subway app again.
… moreJishon Mathews
I know we often review places to complain. But when they do a great job, props are due. I don’t know who made my sub, but they did a hell of a job. Everything was good, fresh, and the way I like it. I appreciate you guys so much.
… moreJennifer Ford
For one i clearly asked for toasted sandwiches when they came they weren’t toasted so i immediately called , i tired to at least take a bite because hey not toasted ok but the taste of that one bite was so disgusting the food tasted old! I used to work there years ok the owner had way better employees even after i left i continued to order & they were good but now the customer service the taste of the food , the simple mistakes & they catch attitude i mean seriously! I have to consume the food I PAY FOR THEM TO MAKE why have an attitude because i changed my mind didn’t want a replacement just give me my money & I’ll go else where if my car wasn’t getting fixed i would have never dealt with them ! Just pitiful!!!
… moreNick DJSnaps
Very friendly employees. Nice to have teens that actually talked instead of just doing there job. Ask how we where doing if we where doing anything fun for the day. Was refreshing.
… moreAspen B
we ordered pick up And when we got home, we checked our food. My husband’s food was completely fine and good. Mine was burnt. It has a Chard smell, and it looks inedible. We tried customer service and it just gave us to an AI and it didn’t even give us a recommendation for a refund. I just said submit feedback and that was it. I would never recommend this place.
… moreKylie Green
Almost everytime I order on the app and pick up my food my sub is not toasted like it should be. I’ll even ask if they toasted one and they say they did but it’s not.
I am pregnant and cannot eat cold deli slices, it’s not safe for the baby. I am sick of them putting my baby’s health at risk. Luckily I catch it and will either heat it up at home or have them do it if I check before leaving the drive through. But it’s frustrating that they lie about it.
… moreYonas Negash
This keeps happening to me when I place an order online. I order a more than normal amount of sauce and they put a less than normal amount of sauce. It’s as if they are not reading the order correctly.
… moreMartel Hamilton
Younger guy super unprofessional was out of a lot of things had to ask another guy to come stock half of the items was throwing my ingredients onto my sandwich putting as little ingredients as possible not even the normal Subway standard amount.
… moreNicky Franklin
So I’m finally home after my shopping and decided to finally sit down and eat. Only I found writing on my wrapping paper
… moreKristin
Surida* I know I botched the spelling. But this employee is amazing..she is focused on her work making sure the customer is getting exactly what they want! But also able to enter into conversation with customer giving them a warm welcome very polite fantastic customer service! The young lady working with her , was asking for assurance or guidance on making things correct and surida handled it with grace and leadership all while continuing my order ! She deserves a raise! I will definitely be coming to this location from now on!
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