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Your local Newport Subway® Restaurant at 144 Pavilion Pkwy. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Keisha
This is the second time I’ve ordered from this location and my order is incorrect, I called, they told me to bring my sandwich back. I told them I don’t drive. A refund of my money would be great, as I am ALLERGIC to olives
… moreI’m cool
saw a cockroach here the other day on the ground next to me as I was ordering. I would never go out of my way to write a review like this but I was utterly disgusted because I’ve gone to this location like at least 5 times over this past year. It was absolutely one of those very small, brown cockroaches, the infestation type. I would not be surprised if the workers knew considering if you’ve ever had to deal with these particular insects, you know they multiple greatly and rapidly especially around food. Came home and stripped my clothes immediately and got into the shower. Subway is ruined for me now, lol.
… moreMatthew Wayne Smith
This is one of the few subways left that knock it out of the park every time. I’ve always enjoyed Subway but some locations have really gone downhill. This is not one of them. I highly recommend this specific Subway.
… moreRhonda Lou
I’ve been to Subway locations nationwide and this location is the absolute best!!! Everything was amazing & fresh. All staff was courteous, professional & great personalities. I highly recommend this subway location!
… moreMonica Leigh
Mr. Patel, the owner, is the nicest man! He brought catering to our facility as his mom was a resident here previously and he thought about us. Sandwiches were fresh and absolutely delicious and our staff, whole team and residents thank you!!
… moreTravis Precht
We put in an online order and the website was having severe issues. I drove 20 minutes and got there before the order finished processing.
The order came in and they started it, then someone else came in and they stopped my order, knowing I was here and took their order and made it and are just now getting back to ours. Three employees, but only one working the line until after the the gal finished the other peoples order. One person came to help finally. Then they didnt even say sorry for the delay. They acted like everything was perfect on their end.
They seemed offended when I mentioned that stopping my order while I was there to take another two people’s order was quite rude.
Terrible customer service. Do not recommend.
… moreThe order came in and they started it, then someone else came in and they stopped my order, knowing I was here and took their order and made it and are just now getting back to ours. Three employees, but only one working the line until after the the gal finished the other peoples order. One person came to help finally. Then they didnt even say sorry for the delay. They acted like everything was perfect on their end.
They seemed offended when I mentioned that stopping my order while I was there to take another two people’s order was quite rude.
Terrible customer service. Do not recommend.
Christian Dauria
Best Subway EVER!!! Not sure why there are so many negative reviews, it’s likely just disgruntled folks. I’ve been going here for three months and the food is constantly fresh, the customer service is perfect, extremely friendly and professional staff.
… morejoyce gauthier
WORSE SUBWAY IN NKY!!! I did a pick up order and sent my daughter to get it because I’m had my cancer treatments today. She goes in they claim they didn’t get it. She calls me while still there I tell her the confirmation number which she repeats to them. They just stood there smiling at her. Didn’t write it down nothing. So I called them myself give them the confirmation number and he says oh we just got it in… right. Then the wait on 6 ppl who came in after her when ours should’ve been ready when she got there. Sadly can’t complain to a higher up because the receipt they gave me does not have a store number on it. Oh and I had already tipped them when I paid online. They suck and the bread is always chewy!
… moreJim
When they get it right, it is great. But when they get it wrong, they do a great job of getting it wrong.
We got a 7 dollar salad that was soaked in dressing despite requesting the dressing on the side.
When we called to complain it took 2 days and threatening a charge back before the owner finally got on the phone and handled the issue by simply making another salad.
It should not require so much just to fix a small issue.
… moreWe got a 7 dollar salad that was soaked in dressing despite requesting the dressing on the side.
When we called to complain it took 2 days and threatening a charge back before the owner finally got on the phone and handled the issue by simply making another salad.
It should not require so much just to fix a small issue.
Maia Bibee
literally the best subway in the area. service is quick, the place is super clean, and the ingredients always look fresh!
… more