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Your local Independence Subway® Restaurant at 4201 Richardson Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 4201 Richardson Rd, Independence, KY 41051
Phone: (859) 282-0728
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Roy S
We asked for light sauce and they litterly put as much sauce as humanly possible. When I went to pick up the food the lady working in the back had one hand looking at her phone and the other scratching her crotch with a plastic glove on that I assume she just made sandwiches with. I threw are meal out in trashcan out front
… moreTroy Höllentor
Best subway I’ve ever been in, food is fresh, store is clean, very professional and polite, I will be coming back thank you
… moreDavid Sellers
I’ve had issues with this store before but figured I’d give them another chance, but never again. Stay away from this Subway! Easily, the worst subway I’ve ever attempted to dine. I hate giving bad reviews, but if I don’t then I’d feel bad that others recieve this horrible service.
1. Tried ordering online, but many of the foods and breads available at all other stores are not available for Online ordering at this store for some reason. Strange, but all good I’ll just call.
2. I call them up on the phone only to find out it’s not possible to pre-order over the phone.
3. After getting the order from the family I’m off to his Subway. I walk in and met with an individual that took their sweet ole time getting up out of the chair. Really, it literally took the guy more than 2 minutes to get out of the chair after watching me come in. Ok…whatever I guess .
4. I order a Smokey Steak signature Wrap, but they didn’t have the mesquite sauce therefore no sandwich.. Employee says well we can still do steak and I explained it’s no longer the signature sandwich without the Guac or mesquite sauce. He acts as if he doesn’t understand.
5. I ask for my other 3 sandwichs which was 2-turkeys on Italian bread and 1 Spicy on Honey. I learn that they’ve ran out of Italian Bread. Yeah, the most basic bread they don’t have about 2 to 3 hours before closing time. At this point I’m really aggravated.
6. I conceded and change the bread to something they do have, but while dressing my sandwich with veggies I realize the tomatoes. They were more yellow/orange/pinkish and not good at all.
7. After all these issues I’m finally ready to pay and the man has no clue how to use the electronic app for payment. I try to explain that it’s possible to pay through the app and it works and at some point he realizes and payment went through.
8. The guy was extremely hard to understand. He attempted to tell me the reasoning behind not being able to order the honey oat bread online, but I still don’t have a clue of what he said.
Really, how many problems is a place like this able to have before being shut down. This service is just ridiculous. I can tell that management doesn’t care about their customers. They are just trying to squeeze whatever profits they can out of their initial investment and using the Subway Brand to do it. Don’t eat here.
… more1. Tried ordering online, but many of the foods and breads available at all other stores are not available for Online ordering at this store for some reason. Strange, but all good I’ll just call.
2. I call them up on the phone only to find out it’s not possible to pre-order over the phone.
3. After getting the order from the family I’m off to his Subway. I walk in and met with an individual that took their sweet ole time getting up out of the chair. Really, it literally took the guy more than 2 minutes to get out of the chair after watching me come in. Ok…whatever I guess .
4. I order a Smokey Steak signature Wrap, but they didn’t have the mesquite sauce therefore no sandwich.. Employee says well we can still do steak and I explained it’s no longer the signature sandwich without the Guac or mesquite sauce. He acts as if he doesn’t understand.
5. I ask for my other 3 sandwichs which was 2-turkeys on Italian bread and 1 Spicy on Honey. I learn that they’ve ran out of Italian Bread. Yeah, the most basic bread they don’t have about 2 to 3 hours before closing time. At this point I’m really aggravated.
6. I conceded and change the bread to something they do have, but while dressing my sandwich with veggies I realize the tomatoes. They were more yellow/orange/pinkish and not good at all.
7. After all these issues I’m finally ready to pay and the man has no clue how to use the electronic app for payment. I try to explain that it’s possible to pay through the app and it works and at some point he realizes and payment went through.
8. The guy was extremely hard to understand. He attempted to tell me the reasoning behind not being able to order the honey oat bread online, but I still don’t have a clue of what he said.
Really, how many problems is a place like this able to have before being shut down. This service is just ridiculous. I can tell that management doesn’t care about their customers. They are just trying to squeeze whatever profits they can out of their initial investment and using the Subway Brand to do it. Don’t eat here.
Robin Centers
Do not go to this location. I used to go here a lot the people were nice never had an issue. There’s a newer owner now and his wife and they don’t care about customer service at all. The app messed up my order I ordered a buffalo chicken sandwich had no idea they don’t even have Buffalo chicken anymore so I got plain grilled chicken. I put on the app remove lettuce tomato and onion but instead it must’ve reset when I checked out. I explained this to him and returned the sandwich I just wanted to get what I will eat. I don’t eat lettuce tomato or onion so the sandwich was of no use to me. He said not my problem. I gave him the sandwich and told him I will never spend another dime here. I live right across the st and have been a loyal customer and spent a lot of money here. He doesn’t value his customers we are just a $ sign to him.
… moreMichael Janowski
Subway sandwich was good, but 8.47 for a 6 inch sub is way over priced. A foot long was 5 bucks a few years ago . No drink or chips.
… moreJenn Danns6
The staff was nice and our sandwiches were huge! Pretty good for a subway.
… moreMoney Meech
This location is listed as a participating partner but they’re not if you order a promo through the app it will apply to your order take your money and cancel the whole transaction and the store will never receive it. I told the owner about the issue and he showed me an order he placed that worked when he added the promo it took his money too. Three other people had the issue while I was in the store the owner basically said it was not his problem and he can’t lose money because it not working. He suggested that I figure dinner out another way and report the transaction after the transaction officially posts. I explained what happened for 20 minutes as he and his wife over talked me and denied my claims even with providing screenshots. I was charged twice no food no money I’ll take this loss but I’ll never eat subway again there’s better options. Spend your money where you’re valued this location don’t care about customer service and good experiences he’s money hungry. Even when he lost his money no compassion it was a it is what it is ordeal for them. Lost one!
… moreDavid Fortner
This is a franchise. The owners and there family members work in the store. I Remember how Subway used to be years ago and Subway the brand has changed allot. There quality has diminished. I had not had Subway for a while but when I came here the owners where from another country which is not a problem but with there broken English and there poor attitude they came across as very rude. Customer service with a friendly face should be a priority when your dealing with customers because if it’s not for us you do not have a business. Okay moving on to quality. The quality of food was poor. What I mean by that is that the veggies and the meats did not come off as fresh. The bread was cold and old. The price of Subway has gone up and quality has gone down but this place is selling leftovers. Furthermore. This store alone also skimmped me on toppings. I asked for pickles they gave me three pickle slices on a footlong. And so on and so forth with every topping. My sandwich was half as thick as it should of been. I paid the high price and got basically bread.. needless to say I have not ever gone back. I do not recommend the Subway anyone going here. If you do decide to eat herebest of luck to you and you have been warned. I will never go back.
… moreSylvia Fryman
We ordered from this location for a company event, we placed 2 large orders short notice, they were able to accommodate and even came early. They did a great job, nothing but good feedback from employees. We will definitely use them again in the future. Thanks
… moreDani Diehl
The Subway was super clean. The sandwich they made me looks like it could be in one of their commercials. It was a perfectly layered BMT. The service was super friendly and quick too!
… more