

Your local Knoxville Subway® Restaurant at 3121 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Subway Locations in Knoxville, TN| Subs, Sandwiches, Salads
Our Menu | Subway®
Subway, 314 Merchant Dr, Ste C, Knoxville, TN 37912, US – MapQuest
Reviews
I sent my boyfriend inside to grab this online order. Asked for MORE VEGGIES and this is what our subs look like…. Barely ANYTHING on it at all. When you order a subway sandwich, it should be a STRUGGLE to CLOSE the sandwich and barely able to fit it in your mouth lmao. On top of that, our orders aren’t fully correct. 🙁
This is probably one of the worst sandwiches I’ve been sold.
The food seemed fresh and tasted great.
The service was great, Skylar made the sub perfectly, quickly, and was very nice. She listened to what I wanted, and I never had to repeat myself like I often do at Subway. I have no complaints on the quality or service.
First time there were some toppings that were missing or incorrect on both subs but we chalked it up to them being busy- things happen sometimes.
Second time the toppings were switched/on the wrong subs. They also forgot a bag of chips AND the second bag was the wrong kind of chips- we ordered SunChips and they gave us Doritos.
Last night we ordered 3 subs and NONE of them were remotely close to what we’d ordered. We ordered a rotisserie chicken, a club w/pepperoni (double meat), and a beast…. but we were given 2 rotisserie chickens and a regular club. The bread and cheese choices were wrong on all of them. They put the same random ingredients on all 3 subs, none of which were correct. Almost $35 spent and not a single item was correct.
I emailed corporate after the 2nd visit and received a general “oops sorry, we’ll do better next time” reply. Unfortunately it seems like this location, as a whole, needs their staff to be retrained or management should get involved in some way, because I know we aren’t the only customers experiencing major issues with our orders. And the lack of attention from management/corporate is a bit concerning. This is probably the only non-fast food option in the area and we’d hate to see it close, but it probably won’t stay open much longer if they can’t do their job and get the orders correct.
Also the machine that says “push here” (photo attached) Check out how far away that button is. How are you supposed to push that? What a joke.
You can tell this location is independently owned and not corporate. Will avoid this location.
Didn’t wanna help when I first walked in I ended up leaving