Subway

  3.8 – 200 reviews   • Sandwich shop

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Your local Athens Subway® Restaurant at 1440 Decatur Pike brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 37303

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Order: Order online

subway.com

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Reviews

NIKARA GARDNER
We walked in and placed an order. The lady that was there was overbearing and kinda acting weirdly. They made our sandwiches and when we got to the register she told us our total 16.93. i swiped the card and got the receipt and went home. When I got home my husband ask if i ordered cookies and I said no, he then said why did she tell us 16.93 if it was 20.31? We looked at the receipt and saw that the cashier added her own tip of 3.38. Of course when I called back to the store 4 times I kept getting the answer machine and it is full. Very disappointed and I want my money back!!!
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Laura Wilcox
I was just there around 12:20 on Thursday, Sept. 4, 2025. Food was delicious , employees were fast, friendly, and working very hard to take care of all of the customers. Very good experience.
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Photographer John Wilson
Fast, friendly and more healthier oriented eats than most other places. Good tasting sandwiches priced right.
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Jerome Anthony Moses
Good place to eat healthy sandwich whole foods! High protein bowl .
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Wyat Hoffner
Super slow and the workers don’t pay attention

Food: …
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Savannah Jackson
12/28/25 @ about 730pm. Waited 5-10 minutes in line with one lady ahead of me with her two kids. That’s fine, not the issue. While she was paying for her order an internet order came through and I heard the worker tell the other one who was scrubbing the bathroom that an order with 5 sandwiches just came in. She proceeded to clean the bathrooms, which is also fine; surely he can handle making 5 sandwiches. He walks toward me, at the “order here” and tells me he will be with me in a moment and begins to make the 5 sandwiches. All I wanted was one six inch sub- very simple and quick. I walked out.
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Russell Hooper
It was ruined because we couldn’t use our gift card
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David carrington
On a trip , I needed something to grab and go. Got the 12″ Black Forrest ham and tried the new Hot Honey sauce! Very nice.
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G Clotfelter
Ordered on the app. $50 something dollars worth. On my way to pickup my order, they called from one of there personal phones to tell me they cannot make the sandwiches because they were out of bread. This was around 7pm and they don’t close until 10. They tell me to request a refund on the app. There is no where to request a refund on the app. Tried to call back and the store phone doesn’t work. I called the number they called me from and was told that they dont have the authority to issue a refund. I would have to talk to manager. I was then told the manager would be off the next 3 days.

This was over a month ago, and I still cannot get a hold of the manager. I’ve stopped by the store 4 times and was told the manager was out. I have asked the employees to have the manager call me. No one has ever called me. Also, this store doesn’t have a working phone.

I cannot find any customer service phone number or any other way to contact Subway customer service for help either. All numbers I’ve found are for Franchise information or technical support.

A month later, I’m still out 50 something dollars. I will never use this Subway, or the Subway app again. I will probably never eat at any Subway again. Food quality keeps going down yet prices keep going up and this was the final straw.
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Sydney Ransom
Employees seemed impatient although nobody else was there, made me feel rushed and embarrassed. I hate putting bad reviews on locally/privately owned shops because I know of the hard work that goes into them, but remember that 100% of your profit comes from the customers. I usually am happier with this location, it’s really just one employee that needs to be trained on how to be patient.
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