Asher Peel
Completely horrible service. We arrived with a time crunch and needed to be in and out. No problem right? Well two people are in front of us and we think nothing of it. Now the lady directly in front of us had a large order, and we maybe sat for 20+ minutes waiting before we walked out. Now the guy doing the orders, great job. He looked stressed out and was doing his best to serve the lady and at the same time refilling the containers. Now while he was working we could tell someone was on the back just doing nothing and could audibly hear him! While we were there multiple people showed up behind us and this one dude still was the only one in the front! It’s unacceptable for us to be waiting that long and yet they stayed in the back doing whatever they were doing! If it weren’t for that one guy this place would get 0 stars
… moreNicole Foskey
Nothing like waiting 10 minutes at the counter with them in front of you for them not to even speak one word. All it takes is a “just a moment we will be right with you”. I guess making your customers feel completely ignored while standing there for 10+ minutes waiting to order is the new norm. if I could give negative stars I would. Completely unacceptable.
Also noting there was ONE other customer in front of us at the counter trying to pay. No one else was in there. Do better. At least speak to your customers.
… moreJ S
The footlong nachos are a joke. You can’t put what you want on them. It’s a small bag of dorritos with shredded cheese and cheese sauce. The chips don’t fill the 12 inch container. If i could post a picture i would. The service was fine the restaurant was fine don’t get the nachos
… moreMr P
The girls there are disrespectful and childish. I started coming more often due to good service but to be disrespected I will not come here again. It was four years before I decided to get subway again and the reason that stopped me was due to another subway nearby had roaches inside. And I happen to believe the girls be drinking while on the job.
… moreMr Perez
It is soo disappointing, So tonight at 9:18 I walked in subway and was immediately told there closed when the sign says open and it shows they close at 10:00pm I don’t know what’s going on but they need to hire adults and not these young girls that don’t like to work. All they like to do mostly is sit, tlk on the phone and refuse service.
… moreBig Red
MJ HAS THE BEST SERVICE THAT ANY SUBWAY CAN OFFER!! Give her a raise or put her full time ! She’s wonderful. She’s well mannered, makes a great sandwich, works well under stress, she had a line of people and took care of all of them in less than 3-5 minutes. She knows what she’s doing and I would recommend coming here and visiting her. Please recognize her as an asset to the company. In Avon park I’ll always come by and give her/subway my business!! A+++++! I wish all workers were like her! Thanks again MJ!
… moreTeresa Davidson
After waiting patiently, for fifteen minutes, the one person behind the counter informed me that they had no soup or meatballs. Even though my fiance’s meal has to now be adjusted I still decide to order. I order a steak and cheese and they try to charge me for the outlaw which is double cheese. I also try to order, the same thing I have at every subway in Florida, a 6in chicken on the side and a side of cucumbers for my gluten free 5 year old. They proceed to tell me that they are unable to do that. I tell them that I’ve always ordered that and it’s a special order for a child with gluten allergies and even tell them the way they charge it. The employee tells me they have to call their manager and I wait an extra 10 minutes before finally walking out with no food. Worst customer service ever, never going back to this Subway!
… moreJosh Stovall
General Manager didn’t want to honor an unexpired Coupon (5/21) that is sent in the mail every other week. I used to come to this location often, sometimes several times per week (with or without using coupons). However, I will just make the drive to Jersey Mike’s in Sebring from now on. The franchisee should consider finding a new GM.
… moreRick Oldfield
Young man that waited on me couldn’t answer any questions I had about the $5 menu. tried to call someone after I told him to. couldn’t get anyone entire time we were doing this he texting. All he kept saying was I’m new and they haven’t told me anything why would you leave someone like that in charge of the whole store I was there at 4:30 he said if I wanted to wait till 5:30 someone else would be coming in.
… moreFalon Swinton
So she was by herself today and moving. Very impressed. Polite. Love her customer service skills.Long line. A plus. Shel-lmy.
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