Andrews Dumith
There’s no easy way to describe how unpleasant my experience was. The service was very poor, with little courtesy and an unprofessional attitude throughout. The employee spoke under her breath and seemed visibly annoyed. At first, I tried to be understanding—working alone on a Friday afternoon can’t be easy. However, the way the food was handled and prepared felt careless and uncomfortable to watch.
I understand frustration, but customers also come in after long workdays, and taking that frustration out on others isn’t acceptable. During the order, I asked if coupons were accepted and explained that I had the codes on my phone. I was told it wouldn’t be a problem, but at checkout I was informed that the codes didn’t work. At that point, I considered leaving, but my son insisted on paying. The sandwiches were prepared incorrectly and without care.
While the service itself was disappointing, the bigger issue seems to be management. Having one person working alone on a Friday evening sets everyone up for a bad experience. Based on what I experienced, I would not recommend this Subway location.
… moreKerry B
Ryan is doing an amazing job, doing the job of 3 people at once with zero help from anyone else. Line of people and online orders all at the same time with a great attitude. You can tell he is over whelmed but doing amazing. He needs a raise or promotion
… moreHeather Lee
Had the pleasure of meeting D tonight. He completed my online order. Everything was perfect and his personality and customer service was on point! Thx D!
… moreAmy Heffelfinger
Heidi is the rudest most disrespectful service worker I have ever came in contact with! Unfortunately 6:30 pm I placed an order online and now 8:00pm. I am out the revenue for this venture. Along with not having the dinner we wanted. Miss clapping hand Heidi “Something done on Jerry Springer” made the order completely wrong. I went back to the subway for Heidi to yell saying she made the order correct even when shown and agreed it was wrong. Raw bread, un-toasted, mixed up veggies along with being sauce soaked in mayo or whatever was put on it. I even watched her stick the mayo covered sandwich in oven and heat it up. “Pretty sure that causes stomach rott with heating and cooling mayo.” So moral of the story if you want to waste your money on subway, a hour of your life, and possibly sit on your thrown the rest of the night. Go see Heidi at subway on 54 in Wesley chapel!
… moreDonna Alvarez
Kevin made our spicy Italian sandwiches and he was great. He took his time and they were perfect. Great job Kevin!
… moreWhitney Williams
I placed an online order at 6:54. The app said to come in by 7:10. I get there at 7:05 and my order was not ready nor started on. Twenty minutes later everyone else who came AFTER ME were all serviced first.
… moreBruce Wingert
I love this Subway. I’m here often on my lunch hour, and even when it’s crowded, the workers keep the line moving quickly and are always super nice. I actually drive by another Subway just so that I can eat at this one.
… moreLinda Mallard
Just had lunch there and it was pathetic. I got the Thursday special Chicken Bacon Ranch and it literally had a half a strip of bacon and 3 small (very small) pieces of chicken on it. The employee was not very friendly at all and needs to find a job outside of customer service.
… moreMike Patel
Employee working on 10/23/25 @ 6:45pm was complaining about only he is working and can’t make 2 sandwiches not sure how it is customer issue. I’ll avoid going instead I’ll go to Walmart location.
… moreCincy Homes
Shout out to D, the man was in there working tonight by himself, served around 10 sandwiches in under 25 minutes. Kept calm the whole time. Impressive to watch
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