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Your local Miami Subway® Restaurant at 561 NE 81st Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 561 NE 81st St Unit 19, Miami, FL 33138
Phone: (305) 795-1300
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Erika Harris
I’m writing to express my disappointment with a recent experience at this locations. From the moment I walked in, I felt completely unwelcome. No one greeted me, and the manager in particular was noticeably rude and unfriendly.
When I politely asked if I could see a smile, the manager responded by saying that she wasn’t smiling because I was on the phone. I found this comment to be unnecessary and unprofessional. Regardless of whether a customer is on the phone or not, it shouldn’t affect how your staff treats them. A simple greeting or friendly demeanor should be standard.
Throughout the interaction, the manager had a visibly angry expression. When it came time to pay, she handed me my change in a careless manner, causing some of the money to fall. She didn’t apologize or acknowledge the incident, and her overall attitude was unpleasant and disrespectful.
This experience left me feeling unwelcome and undervalued as a customer. I visit Subway for quality food and service, but this visit was truly disappointing. I hope this feedback is taken seriously and appropriate steps are taken to ensure better customer service in the future.
… moreWhen I politely asked if I could see a smile, the manager responded by saying that she wasn’t smiling because I was on the phone. I found this comment to be unnecessary and unprofessional. Regardless of whether a customer is on the phone or not, it shouldn’t affect how your staff treats them. A simple greeting or friendly demeanor should be standard.
Throughout the interaction, the manager had a visibly angry expression. When it came time to pay, she handed me my change in a careless manner, causing some of the money to fall. She didn’t apologize or acknowledge the incident, and her overall attitude was unpleasant and disrespectful.
This experience left me feeling unwelcome and undervalued as a customer. I visit Subway for quality food and service, but this visit was truly disappointing. I hope this feedback is taken seriously and appropriate steps are taken to ensure better customer service in the future.
Jada Porter
Ordered via the app. ordered a cookie as you see I did not receive it. I drove back to the store and the employee said “i packed the order and i put it in there” but As you see here. no cookie… I also had to go return to the store to get the bag of chips that was left out of my order. When i approached her about this she just nodded her head to the area where the chips were. If it’s a pickup order it should be ready in full with the chips and cookie that was ordered. Neither employees working greeted me when I walked in. The lady stated speaking to the employee in the back , there was only one person in line i assume he was picking up an order as well. This location is terrible and the cookies must have been coming out of her paycheck or something. Oh AND i tipped which is something im sure people don’t do… If i could leave negative stars I would.
… moreMuyang Yu
I think this location needs more staff! 6 out of 10 times I order from this location on Ubereats, delivery person either couldn’t get the order because it got stolen or the delivery person has to wait up to 30 minutes to get my order. And the 3 times I visited the location in person, all 3 times I waited 30 minutes to get the order. And the guy with glasses and long dreadlocks is so rude, slow and unsanitary. I understand by him soloing at work is hard, but the manager should understand the struggle of this location and the employees. More staff need to be hired asap. This is my true advice because I have never seen a Subway is this bad and unorganized.
… more2x_jxstin
I always go here in the morning for breakfast, and everything is always organized and i’ve witnessed the food being made every morning by the manager so all these reviews saying the food is bad is straight up false
… moreChanda Santiago
The Hispanic lady making the sandwiches didn’t want to change her glove! She kept rubbing her ear and nose with the gloves. Each time she rubbed her nose I asked her to change the gloves. She just stared at me blankly! So gross!
… moreChristian Salem Jado
This was a Tuna Sub. Barely any tuna was placed onto this Sandwich and look how soggy it is. The sandwich was so soggy that the bread was breaking apart. I literally had to scrape off the veggies and add my own tuna to the sandwhich to try and save the bread at least. I also ordered banana peperers and there was barely any of that on the sandwich as well. And now 6 hours later, my stomach is upset. I never ever leave reviews, but this is the worst sandwich Ive had at a Subway in my life. Management, the person that made this was working on 10/28/23 at 1030am if u want to figure out who made this mess.
… moreMadison Rayne
HORRIBLE!!!! Ordered off the app, they got both of my sandwiches completely wrong!!!!!! & Both had horrible attitudes
… moreAlex Rodriguez
Love this place! Quick service, always consistent. Veggie delight is my favorite.
… moreLaqwesha Stephens
Takia went over and beyond to assist me with my order. I order though Doordash and was told that they was out of the meatballs for tonight. Instead of canceling my order Takia made sure that I was offered some thing else instead. I’m so grateful for the customer service that she give me not only did she contacted me she also made me smile with her compassion.Thank you Takia and thanks for that delicious Italian sandwich.
… moreDot Gov
Don’t come here. Homeless people sleep outside and will walk into the restaurant and hang out. Upon leaving two homeless people followed me to my car begging. Staff look very unhappy and couldn’t care less about any requests or complaints. Disgusting.
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