Your local Chapel Hill Subway® Restaurant, located at 11552 US Hwy 15-501 N brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 11552 US Hwy 15 501 N Unit 202, Chapel Hill, NC 27517
Phone: (919) 933-9564
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Reviews
Lisa Earle
I Donely is a sandwich delicious but Dennis, the man that served me could not have been more pleasant. I was sure that he must be the owner because he was so attentive and friendly.!
… moreGracei Sg
Ordered thru cellphone & picked – up 3/15/22. The sandwich artist guy made my order on time & the sandwiches were delicious (ordered 2 footlong). Great & welcoming staff – amicable employee (did not asked his name) . Highly recommended!
… moreAshley Goodwin
This is absolutely the most Amazing establishment. Extremely friendly, inviting, happy and polite staff that treat you like family, clean facilities, and always a pleasure to be at even late in the evening after football practice is over. Your day will turn around just by walking through their doors!! Hands down the best service of any place I’ve been. We got out of our way to specifically go to this Subway!! May God bless these wonderful people and may they continue to share their light with everyone they see!! The world needs more people like these that truly want to make someone’s day and don’t feel liked they’re owed something!! What a huge blessing to have made this part of our regular routine and have these people in our lives!!
… moreNate Lane
According to sign on the door they were open. Even Google said they would be open but they weren’t. Door was locked and no one was there I went there two hours before they were supposed to be closed so it’s not like they closed like 10 minutes early or something
… moreNancy Ray
The customer service at this Subway (North Chatham Village, used to be called Cole Park Plaza) is the worst! I placed an order using their app, arrived at the time that the app said the food would be ready, parked in the marked parking space for curbside pick up, and checked in on the app. The app told me that the food was ready. I waited and waited and finally walked in just to find out that the sandwich order that I had placed had not even been started on. The one and only employee working was very rude and said that she could not even start on my order until all customers in the store were handled because their rule was to handle all customers in the store before doing any orders that came in through the app. That’s just crazy! Why would they not wait on customers in the order that the orders arrive, regardless whether the order came in person or through the app? I waited and waited and this employee kept waiting on new customers coming in and would not even start on my order even though I was standing there waiting on my order. Finally I tell her that I want to cancel my order. She totally ignored me and would not even try to help me. I found out, unfortunately, that you cannot cancel an order using the app even in the case where the Subway employees refuse to even fix your order. I finally got in line and when it was finally my turn I asked her how I could cancel my order and the employee just wanted to argue with me about her being the only employee there and that in store customers came first. Finally she just says she can’t help me to cancel the order and that she was not going to fix my sandwiches either. At that point I demanded to talk with her manager. After much arguing, she finally went in the back to call her manager. She stays in the back for a while and finally comes up front and I hear her telling her manager that she refused to fix my order. So I then get on the phone with the manager, Meme, who confirmed that they don’t handle the orders coming in on the app until all in store customers are handled. At that point I just wanted to cancel the order and the manager tells me that there’s nothing she can do to help me. She told me that I needed to contact my credit card company and dispute the charge. That’s just crazy!!! I’ve been to a lot of Subways and have never had any problems. I just couldn’t believe how rude that employee was to me, like I had done something wrong. The only mistake I made was to go to this Subway store. I will not be making that mistake again. Save yourself time and skip this Subway. I wasted 45 minutes (over an hour from the time I placed the order) standing in there trying to get my order. Worst Subway Ever!!
… moreLeuviant
I went to this location due to an issue with another location that treated me horribly , refused to help in which we had to contact upper management to get resolved.
… morePreston Aycock
Dennis served me when I went to subway today and I just gotta say his customer service was impeccable. Super friendly and went above and beyond.
… moreKevin Sizer
2nd time eating at this Subway and 1st time eating inside. I have to say the employees at this Subway are so nice & friendly (not to mention, they make a great sub!) The manager on duty was especially nice and I saw her personally go around and check to see if everyone was OK and had what they needed. I will definitely be visiting this Subway more in the future! Great job!
… morerichard miller
Husband and I placed an order online. When we got there unfortunately they didnt have any bowls for their salads. They resolved the issue quickly and professionally (which you don’t see very often anymore). Didn’t get the 2 ladies names working…but they were wonderful with customer service. Definitely will go back.
… moreHarmon Gambill
Undoubtedly the best Subway in the area. Had a great experience here last week with an especially courteous worker who was very friendly and made sure my large order got done right. The staff here always exceed my expectations and I will definitely be coming back! I didn’t catch the workers name but he was tall asian and wore glasses 🙂
… more