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Your local Beckley Subway® Restaurant at 3604 Robert C Byrd Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 3604 Robert C Byrd Dr, Beckley, WV 25801
Phone: (304) 929-2443
Order and Reservations
Order: Order online
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Reviews
Dakota F
Had Cody as a server he was their by himself and busy most people would have been completely overwhelmed he stayed positive and made great sandwiches give this guy a raise
… moreJosh Snow
Ordered a BLT and the bacon was so pink it was almost translucent. When I bit into it, it was like chewing gum. Not saying it was undercooked, the fat looked rendered a little, but definitely not cooked enough. It put me off my appetite though and I threw the whole thing away. Staff was super friendly though.
… moreBig Mike
Was very unorganized and unprofessional i will never eat there again
… moreJerry Smales
Poor Experience with Subway App and Customer Service
I recently encountered significant issues with the Subway app and customer service at the location on 3604 Robert C. Byrd Drive in Beckley, WV. I placed an order through the app, which charged me immediately and indicated my sandwich would be ready in 15 minutes. However, when I arrived, the sandwich was not prepared, and staff refused to make it or issue a refund.
After waiting an hour to speak with the manager, I was informed that this issue “happens often” and that I’d need to wait for the payment to return to my account. Eventually, the store’s general manager intervened, and my sandwich was made, but the quality was substandard.
Days later, the refund has not been issued, and the app still shows the order as pending pickup, even though the payment is marked complete. My attempt to address this with Subway’s corporate office has not resolved the situation.
This experience raises concerns about Subway’s app functionality, customer service, and accountability. I would recommend caution when ordering through the app or visiting this particular location.
… moreI recently encountered significant issues with the Subway app and customer service at the location on 3604 Robert C. Byrd Drive in Beckley, WV. I placed an order through the app, which charged me immediately and indicated my sandwich would be ready in 15 minutes. However, when I arrived, the sandwich was not prepared, and staff refused to make it or issue a refund.
After waiting an hour to speak with the manager, I was informed that this issue “happens often” and that I’d need to wait for the payment to return to my account. Eventually, the store’s general manager intervened, and my sandwich was made, but the quality was substandard.
Days later, the refund has not been issued, and the app still shows the order as pending pickup, even though the payment is marked complete. My attempt to address this with Subway’s corporate office has not resolved the situation.
This experience raises concerns about Subway’s app functionality, customer service, and accountability. I would recommend caution when ordering through the app or visiting this particular location.
Frank Tomlinson
A person in front of us was being hard to please. A second employee could have started ours but didn’t. Got tired of standing there and after about five minutes or we just left. Maybe it was shift change or something because if it’s like this all the time it will close down. Sorry, but that’s how it was.
… moreSteven Jurca
Very stale bread today when I went. Was very crusty and super chewy. The vegetables seemed alright, just disappointed in the quality of the bread.
… moreKyle Foster
Manager is fantastic. Super clean. New ranch is excellent too!
… moreTiffany Shawver
Awful experience
Had a lady that waited on me asked a few questions as if I knew someone I answered yes and than she proceeded to ask aren’t you married and I said getting yes than the whole atmosphere changed she was allowed to say pretty much what she wanted to and no redirection was given by the manager that was on shift with her, and it was condoned pretty much I have never been in a situation that I have settled dwn like this at my store but never have I thought I’d be placed in one and never have I ever been so embarrassed to say the least that the employee just because we have a person we know in common that she felt it necessary to continue to try to take me out my character by broadcasting my personal business even taking it to “ you better hope I don’t find out who your husband is because I’ll surely tell him” and than the manager going onto say that don’t matter now days” smh disgraceful and shameful behavior
… moreHad a lady that waited on me asked a few questions as if I knew someone I answered yes and than she proceeded to ask aren’t you married and I said getting yes than the whole atmosphere changed she was allowed to say pretty much what she wanted to and no redirection was given by the manager that was on shift with her, and it was condoned pretty much I have never been in a situation that I have settled dwn like this at my store but never have I thought I’d be placed in one and never have I ever been so embarrassed to say the least that the employee just because we have a person we know in common that she felt it necessary to continue to try to take me out my character by broadcasting my personal business even taking it to “ you better hope I don’t find out who your husband is because I’ll surely tell him” and than the manager going onto say that don’t matter now days” smh disgraceful and shameful behavior
Jon Ignaszewski
My wife and I tried to eat here a while ago. They were out of bread. Seriously, they ran out of bread and they were trying to sell salads. Not much else can be said about that. We have eaten there since and it has been good. Fresh ingredients and when they have it, fresh bread. Subway recently has made some pricing adjustments that really make them very expensive in my opinion. I’m sure they will let you know if they have bread before you order. Enjoy!
… moreHeather Goderre
2 ladies behind the counter didn’t speak to me until I was in the store for awhile. The protein bowl meat wasn’t cut up, makes it hard when you have a plastic knife to cut with.
… more