Jc B
Their sign says they open at 8 AM Monday through Thursday and 8 AM Friday and Saturday with different closing times and open 9 AM to 9 PM on Sunday. They are not open at 8 AM nor have they ever been every time I come.
Either the manager needs to wake up and make his workers show up on time or the manager needs to change the hours or quite frankly stop being so lazy if they’re the ones that run it.
The sign is flashing open, but there’s nothing.
… moreDerek Hall
All I can say is the tuna fish is on point!
Dhall of DC/DMV
… moreTyler T
Its pretty average stuff at this location and chain. Bread portions seemed small but maybe that is the whole company. Better bang for your buck at the competitor locations unfortunately. Definitely comfort/nostalgia eatting here, at one point it was the best sub shop in the world. Didn’t get much shredded cheese on my sub
… moreScoot Dooter
They pick and choose which parts of your DoorDash order to follow and which to ignore. I got the right meat, but the wrong amount; the right cheese but the wrong amount; NO sauce; a pile of dry spinach; and the right bear, but not at all toasted. Thanks, guys – I was already having a bad day.
… morehailey
Ordered tonight online around 8:45pm, store closes at 9:30pm. Upon arrival at 9:10, the store is completely dark. I walk in to let them know that I am there for a pickup that stated it was ready on my app. The lady at the register was very rude, she asked my name which I provided. She then says, “oh we were going to call you, we don’t have the bread you selected.” I then said “oh okay, can you make them on another kind?” She stated “Um I guess we can”. I look around and all of the machines are off. They then began getting all of the items out, made my sandwiches while slamming things around angrily. While leaving, I politely told them to have a great night and was rudely ignored. I then approached the door and see one of the employees make a gesture as if he was going to hit me. I turned around and asked for a managers name and explained that I seen what gesture he made in the reflection of the window. They provided managements named and I stated that i would be making a phone call to speak with their manager tomorrow.
… moreTee
Location has plenty of parking, the store itself looked like it could use a good deep clean but wasn’t horrible. Employee came from the back a few moments after walking in. When they are making subs watch carefully she had her big ole arm on two of my subs . Whats the point of the gloves if your nasty arm is going to be laid in my food. Then don’t let them reach for something then their shirt is in your food like if you can’t hold your far arms or stomach from my food I don’t want it
… moreDiane Davis
My husband and I stopped for a sub the other day. The lady behind the counter was extremely nice and pleasant. Our subs were made up promptly. The ingredients looked fresh. The best Subway that I’ve been to in the Hagerstown area.
… moreChantea Vaughn
The worse subway in Hagerstown! Do not waste your money. I have given these people multiple chances and they can NEVER get my order right when I order online. They also skimp on ingredients!!
… morewillisdabiker
As soon. As I walked up to the counter, Kay looked up and said, “I have a big door dash order.” While processing exactly what she was trying to communicate she stated, “you are going to have to wait.” Before I could respond she then said, “do you understand what I am saying?” I said, “yea, it sounds like you want me to go somewhere else”. Kay said, “unless you want to wait”. I waited. She made 2 subs for a door dasher and then made my food. She wasn’t happy. I clearly should have listened to her and took my business elsewhere. Next time I’m on a lunch break and need to ” fuel my journey”, I will. Then, the food was average as expected. I hope the parent company that owns dunkin and just bought subway can do better.
… moreJulie Bozell
Went in about 10:45am on Dec 4th to grab what I thought would be breakfast. Turns out they did not have a breakfast menu. I in turn started to order from a older lady with grey streaks in her hair( could not get name no name tag) she was on her blue tooth talking away in Spanish while I was trying to order. I thought she would have said something to I’ll call you back I got a customer ,but she continued to talk away. I thought this was unprofessional and inappropriate. When you have a customer you need to hang up and call whoever back when you are free to do so. She might have been a manager. she was by herself. Another employee came in a few minutes later.
… more