

Fast Foodies Know The Deal™. Checkers serves up world-famous seasoned fries, bold burgers, creamy shakes, and more. BOLD SINCE BURGER #1, Checkers restaurants were born out of the idea that a bland and flavorless burger was downright wrong. Americans everywhere deserve a better tasting burger — one that is unexpectedly bold, made-to-order and priced at a value that was hard to beat. Visit Checkers at 11013 W. Greenfield Ave in West Allis.
Address and Contact Information
Address: 11013 W Greenfield Ave, West Allis, WI 53214
Phone: (414) 943-9244
Menu Photos
Order and Reservations
Order: Order online
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Reviews
They have two lanes for the drive through. The woman that pulled up 2 minutes after me had her order taken first.
Waited for forever to get to the window. The woman scanned my card and tended to people at the window including some off duty employees getting food and sodas. All while I see our bags of food sitting on the counter – the whole time. The bags were there before I pulled up and sat there for the additional 10 minutes I waited in the drive thru watching the employee do everything else but give me my food. I voiced my concern about it being cold and she assured me it wasn’t. Well, it was. All of it. The sandwiches had a sprinkle of lettuce on them, one small, soggy tomato and not much else. The chicken patty was over fried and soggy as were the wings. The burgers had no flavor and the buns were way too much bread. AND the triple meat burger was only a double.
What a rip off. I am so hungry right now.
My food was cold, the chicken was clearly old and dry, and it didn’t even come with the sauce that was supposed to be included. On top of that, one of my burgers was missing, and instead of fixing it they swapped it with something I never ordered. That’s not okay.
What makes it even worse is that it honestly feels like no one there cares. There was no attention to the order, no quality control, nothing. When people are paying for food, the bare minimum expectation is that the order is correct and fresh.
Now my son has a stomach ache after eating it, which makes the situation even more concerning. Food safety should never be taken lightly.
I’m extremely disappointed and will be contacting corporate because this level of service and food quality should not be allowed. This place either needs serious new management or to be shut down completely if they cannot meet basic standards.
The customer service part was not a good experience at all.
They kept rushing my order, saying “Is that it?” after every item even after I clearly said, “Hold on, I need a minute.” There was no one else in line, so there was absolutely no reason to rush us.
Of course the order ended up wrong. When I went to the window and said I knew it would be wrong because they were rushing me, they claimed they rush when it’s busy. It was not busy. No apology, just “What are you missing?” and the window closed.
Checkers seriously needs proper customer service training. Being quick should never mean being rude.