Apellonia Williams
I haven’t been to Subway in years, but I decided to give it another try and I really regret it. The ordering experience was frustrating from the start. The protective shields they still have up make it very hard to communicate, and the person taking my order could barely speak English. They were struggling to hear and understand me. She even had to get another employee to assist, which slowed everything down even more. I thought this would be a quick stop, but it took much longer than expected just to order some simple sandwich. I ordered two footlongs, a Meatball Marinara and the Subway sandwich and repeatedly said I just wanted them made the regular way as stated on the board. I felt like the process dragged on for no reason. Then the price… $25 for two basic sandwiches is ridiculous. I even had the Subway app and couldn’t find a single coupon that could be used in-store. For how expensive it was, the sandwiches weren’t even that good.
After years of not going to Subway, this first visit back will definitely be my last. Slow service, overpriced food, and an overall disappointing experience.
… moreMarelin Climaco
Employee working had a bad attitude from the moment I walked in . When i requested something extra on my sub she would have an attitude even though have no problem paying extra . I asked for two sauce and explained i can pay extra and she barely gave me sauce . Not coming back here again.
… moreGod Is Good
I have the worst customer service. I been charged 3.19 for cheese. Food was old test terrible. I ask can go to bathroom to wash my hand been told bathroom not working. The Employee she was extremely rude.
… moreEvan Corneliussen
Making my footlong, I asked for more olives. She said we are limited to only 6 olives a sandwich. So I said then take the tomatoes off and put more olives, I can’t do that. 6 olives a sandwich that’s all I can do. If you want 6 more have to buy another sandwich. Really subway is that your policy now
… moreBrandon
Location is CLEAN. Staff is FRIENDLY. Sandwiches are FRESH. Very impressed with my experience here, service with a smile!! (I think anyway, they were wearing masks lol!) Never met a subway sandwich I didn’t like, but that’s because you get to call all the shots. The power is in your hands and falls on the ears of the artist. Both parties need to have great communication for a good sub and they hold up their end. So I ask, can you hold up yours? 5/5 stars.
… moreO W
5/7/25 3:30pm
Needed to get two subs and when I entered there were four customers ahead of me. The young lady behind the counter was struggling to keep up, following handwritten directions on how to make subs and then on the register, not knowing what buttons to push. While trying to assist a DoorDash driver at the register I asked the customers waiting in line in front of me how long they had been waiting and they said at least 30 minutes to place their orders. I myself was pressed for time and waited about 25 minutes to place my order and left without ordering. As I exited the store two more DoorDash drivers came in, and their subs hadn’t been made either. Case in point – Don’t leave a new hire by themselves that obviously needs more training and help from another employee, I have to feel bad for her and definitely not good for your customers.
… moreTroshock
Doesn’t accept coupons, discount codes, or promos. Neither in person OR in the app. I’ll continue to go to the other location instead. Greedy.
… moreHelen Huber
Wonderful aroma of fresh baked bread! like this Subway! Clean place.The ladies are very nice, the food was fresh! No moldy lettuce or slimy meat! I saw them carefully stacking meat with gloves on. The food cooler was pristine! Cookies were yummy. The Buffalo nuggets were actually real chicken in a crispy breading. Very tasty. Good value.
… moreJanksjv
always messing up my orders, very bad subway
Food: …
… moreAlyssa Smith-Henry
The employee made my sandwich for me and my mom and the man behind me , mind you there’s a line, she said it takes a minute for the card thing to work so I’m like ok then she’s like it won’t work and me n the man both had a card so we’re like we don’t have cash n she’s like card system isn’t working so we’re like ur just gonna throw away our sandwhiches ? She just kept saying it’s not working . We both just walked out she wasn’t trying to give it to us … even though it was only two footings she didn’t do anyone else . I just feel like you had us wait 15 minute to even make the food then make us wait another 10 minutes for the card reader just to say we need cash and that she wasn’t giving us our sandwhiches that she made. It was a waste of time and I had to drive all the way to roosemont for a sandwhich. I just think that wasn’t right. I don’t think I will be going to this subway anymore.
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