Subway

  3.1 – 67 reviews   • Sandwich shop

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Your local Germantown Subway® Restaurant at 18010 Mateny Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 20874

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Reviews

Kelly
I have gone to 3 different Subways in the area within 2 months and this one is the one I will go to knowing it’s always clean and the ladies are always very kind!! Keep it up!! I enjoy it & most importantly my son (pepperoni sandwich) & daughter (chocolate chip cookies)
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Tom Tardy
Seriously. I needed to correct a DoorDash order so I called the store. Person answers the phone and doesn’t speak English, i asked if she speaks English and she said NO. HAHA.
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Dina O
Check your sandwich when you order online at this Subway, my daughter was charged for avocado and didn’t come with it, and the workers were so rude and pretended to say that I was wrong when I had it in front of me!!!
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Sreenath Nampally
Good, clean subway. I just wish they maintained the ingredients without contamination for Vegetarian customers.
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W Reid
The service was ok. But the fountain drink machine needed the carbonation tank to be replaced. There was no carbonation in the sodas. Only syrup. I told them but they didn’t do anything about it while I was there.
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Carlita’s Way
I had a bad experience with the 2 ladies employees there tonight at Subway on Mateny Drive, Germantown, MD. I was in the store placed my order and finally made it home, settled down for bed, open my sandwich and it was someone else’s sandwich! A sandwich that I don’t eat. I had to get dress again and drive back to Subway. Explain to the employee and Manager they gave me the wrong order, even showed them my receipt. They fixed a new sandwich but couldn’t give me a refund. I told them for their mistake you can at least give me a free bag of chips, the manager told me she’s not obligated to do that and didn’t. I then told her it was your mistake and I paid over $14.00 for this sub + wasted my time and gas to come back over here. I was pissed and told her I would right this review! She should have made the customer happy (me) and given me a free $2.00 bag of chips, that’s the least she could have done!
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Ieva Hmem
Tried to use Subway coupon, however, the person inside told me that I could only get couple of cold cut subs. It had a paper print out glued on the glass with “specials for coupon”, lol!That info is not specified on coupon, and it did get honored in another Subway store down the street!!!! So what’s the point of Subway sending out coupons if you do not honor them? Just say we don’t honor them and that would be it!!! I think it’s just very poor customer service and cheap way to save money! Not going there ever again!
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* “‪RedGingerRoot‬” *
My husband placed an online order thru his app and part of the order contained a box of 6 Chocolate Chip Cookies. Unfortunately, U happened to get a cookie with a strand of hair baked into it. It’s not my husband’s as he is bald. It’s not mine as I hip length red hair & it doesn’t belong to either of our kids as they have blonde hair. Plus, this hair was found when I took a bit and cookie was still attached to it, even as I took the cookie out of my mouth.
This is absolutely disgusting and I have completely lost my appetite and now 2 young kids are upset that they can’t eat their cookies.
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Shyam Nathan
TERRIBLE service! They start putting away items at before 9:30m when they close at 10. Then, when you want one of those already put away items, they huff & puff because they have to go get it back from the refrigerator. Service is horrible, like they are doing you a favor. I was actually yelled yet as the employee because he had to go back and get the sauces. One can walk in at 9:59 and they should still serve one. That’s the way in the food business. You don’t lock the doors at 9:59. I have emailed the “manager” twice with no response. It’s a shame no one cares about anything anymore…it seems the customer is always wrong nowadays.
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Maddiie Valikhovskaya
The food is great, but there are these two Latina women (I am merely saying “Latina” to describe them, not to hate on them) who frequently work shifts together. They are so rude every time to both me and people I know who have gone to this Subway location. They have an attitude and they look at you like they’re incredibly annoyed. Bad service.
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