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Your local Lancaster Subway® Restaurant at 19-23 King Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Order: Order online
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Reviews
David J. Kearney
I happened to be in the area again today (8/31) and I experienced a very similar situation as I did a year ago at this Subway location.
I arrived at 12:11 PM and I was finished paying at 12:49 PM. Nearly a 40 minute wait for 2 sandwiches and a salad, 1 cookies and a bag of chips. There were only two employees and that wasn’t nearly enough to keep the ingredients stocked in the coolers and timely filling all orders. Also, the lettuce was brown, so I opted for just spinach for my salad. Not only was there a line of customers in the store, there was a stack of online order receipts waiting to be processed.
Neither employee seemed overly happy and the customers didn’t seem overly happy.
Again, I really think the manager/owner needs to be at the store until they can find more people OR don’t take online orders at lunchtime. Being in a physical line is bad enough, but then I get pushed for incoming online orders. And the employees can’t focus on the customers that are front-and-center.
It has been a year and I did not notice any remarkable improvement from my visit in September 2023.
I am really disappointed and I will not be visiting this store again.
… moreI arrived at 12:11 PM and I was finished paying at 12:49 PM. Nearly a 40 minute wait for 2 sandwiches and a salad, 1 cookies and a bag of chips. There were only two employees and that wasn’t nearly enough to keep the ingredients stocked in the coolers and timely filling all orders. Also, the lettuce was brown, so I opted for just spinach for my salad. Not only was there a line of customers in the store, there was a stack of online order receipts waiting to be processed.
Neither employee seemed overly happy and the customers didn’t seem overly happy.
Again, I really think the manager/owner needs to be at the store until they can find more people OR don’t take online orders at lunchtime. Being in a physical line is bad enough, but then I get pushed for incoming online orders. And the employees can’t focus on the customers that are front-and-center.
It has been a year and I did not notice any remarkable improvement from my visit in September 2023.
I am really disappointed and I will not be visiting this store again.
Bethany Gee
I absolutely will never return after today.
Visited with my elderly father and niece. Older lady behind the counter is flat out rude. My father is hard of hearing due to his age, she was getting irritated and snarky because she’s having to repeat herself, yet she’s speaking very softly. Then has the nerve to also tell my niece to speak up; how about she speaks at audible level herself?
I’m sure she deals with BS from city folk, oh well—it’s downtown Lancaster, what does one expect? Everybody has their own problems, everybody is going through something. But if you’re treated with kindness & respect, you give it back. It’s simple. Get a better employee.
… moreVisited with my elderly father and niece. Older lady behind the counter is flat out rude. My father is hard of hearing due to his age, she was getting irritated and snarky because she’s having to repeat herself, yet she’s speaking very softly. Then has the nerve to also tell my niece to speak up; how about she speaks at audible level herself?
I’m sure she deals with BS from city folk, oh well—it’s downtown Lancaster, what does one expect? Everybody has their own problems, everybody is going through something. But if you’re treated with kindness & respect, you give it back. It’s simple. Get a better employee.
Santana Troche
Eric has amazing customer service. Was swift and accurate and made me want to come back with some of my friends. 10/10 experience, go Eric!!
… moreJohn Mitchell
The little lady behind the counter on weekends is absolutely rude, uninviting, and should not be in the service industry. Too many complaints and she’s still there.
… moreAlejandro Franco
I was waiting in line after watching a concert, then I ordered online and once my order was ready I picked it up and went back to my hotel. They gave me the completely wrong order. I called the store 3x and they didn’t answer. Yes they were busy but it’s not cool having to wait 40+min for your food not coming out right.
… moreAdam
Ordered online, refused to make order die to being low on supply after seeing them throwing receipts on the ground. Asked about my order and said we had to wait in line after we paid for food and reorder. Said to call the store even though they were running the store, and didn’t have the decency to refund!
… moreShiraz Haas
My veggie sub – NEVER looked so beautiful thank you Mike for excellent service and food DEFINITELY coming back!
… moreSandy Rhodes
2 people working and it was getting busy. They kept calm and kept going. Editing because both my daughter and I are ill this morning and I’m guessing food poisoning…. regret is real!
… moreBrandon Romero
The worst I’ve ever been, ppl were unfriendly, unhappy. Food was made with no effort whatsoever. The lady that helped I could only describe her because they didn’t even had a name tag. She helped me and went to the back to get a damp cloth and started wiping as she was waiting for my sandwich to heat up, she did not change her gloves and touched my sandwich.
… moreArianne
I was there at 2:25 on 10/24/24 and i had to wait 5 minutes bc one employee was on her phone at the counter and seen me walk in and didnt say anything. 2 the other employee wiped her nose with her hands and didnt wash them and decided to proceed to put gloves on.
… more