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Your local Lowville Subway® Restaurant at 7389 Utica Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Jennifer Weber
Just walked in just about a minute ago! Was immediately told i would be waiting about 15-20 minutes for a half of flat bread with cheese and vegetables. Easy peasy sub. But I wasnt even able to get that far. She immediately told me she had online orders first. I have worked MANY sub places and customer care and I would NEVER start with one person walking telling them they would having have to wait 15-20 mins for an online order. I understand fully places are short. But not a way to start out with a walk in costumer.
… moreRandy Feltz
If I could give no stars I would. Placed a door dash order and they apparently couldn’t do. Since DoorDash gave me a driver I couldn’t get my money back and they couldn’t do anything about it. Won’t come back
… moreKeith Bowes
My experience was very good. I was pleasantly surprised at the cleanliness of the store and freshness of the food. There were two people on staff when I was there, both seemed pleasant and completed our order with no issues.
… moreRichard Morrison
If you have online orders to be filled you need to have 2 people working. My husband and I came in about 6:26 pm. There were 4 ppl ahead of us. No big deal she was serving customers diligently. But after the 4 was done she said it will be a few minutes I have to do the online orders. There were 4 orders. We waited and waited and waited. It was ridiculous her working by herself. I felt sorry for her not having the help she needed. It took over 30 min8tes between the ppl ahead of us and the online orders. My husband and I are upset that this happened. I hope that you will consider having 2 ppl working when you do online orders as well as your regular customers. We will not be ordering from there again. It’s too bad too.v
… moreSusan
My husband and I waited 1/2 hour for our subs. Went to sit down and he dropped his. They put them in baskets now. The girl came out to clean it up. Didn’t say anything and didn’t ask if he wanted another one. 1/2 of the sub was left with a piece of meat on it. We would have paid for it if she had even acknowledged or said anything to us. What a waste. Have always had good luck and good food there. He was not happy.
… moreJason Byers
The employees working there today at the time of this review were incredibly hard workers. Made sure my order was perfect, went as fast as possible so I could eat with my family, and were extremely nice. Incredibly deserving of a raise. As a business owner myself, those are the type of employees you want.
… moreCharley Bravo
Me and my family come here 1-2x a week and i think it’s the best “fast” food restaurant in town. A worker named Nicole (i hope I’m remembering that right) was so friendly and upbeat even during a rush. The food is always great and the place is always clean
… moreJeff Bray
I walked into the restaurant and waited about a minute for someone to come out from the back. The only reason why she came from the back was because the beep of an online order was going off.
She did not acknowledge me for a full minute at least. Instead she looked over the online order. She then came over and asked what I would like. I gave her my order, it was easy so she started to make, what I thought was my order. NOPE, she was making a different sandwich.
She put that other sandwich in the warmer, and then started my sandwich. My sandwich was done and she wrapped it and put it next to the register, but instead of ringing me up, she went and completed the online orders sandwich. Only after she completed that sandwich did she come over and cashed me out.
I have never seen such terrible customer service before. She didn’t apologize, or ask if it was ok to do someone else’s order. No common decency. I had to wait probably an additional 5 minutes because she wanted to get that order completed, before mine. You know the customer standing in front of her.
There were no other customers in the restaurant, there was no reason for me to wait for someone else order to be completed.
… moreShe did not acknowledge me for a full minute at least. Instead she looked over the online order. She then came over and asked what I would like. I gave her my order, it was easy so she started to make, what I thought was my order. NOPE, she was making a different sandwich.
She put that other sandwich in the warmer, and then started my sandwich. My sandwich was done and she wrapped it and put it next to the register, but instead of ringing me up, she went and completed the online orders sandwich. Only after she completed that sandwich did she come over and cashed me out.
I have never seen such terrible customer service before. She didn’t apologize, or ask if it was ok to do someone else’s order. No common decency. I had to wait probably an additional 5 minutes because she wanted to get that order completed, before mine. You know the customer standing in front of her.
There were no other customers in the restaurant, there was no reason for me to wait for someone else order to be completed.
Carol Church
We stopped at the Lowville Subway 8:25 pm. The worker already had started to close up. I asked her if she had any meatballs and she said no, I just threw them out. Before 8:25 and the door says they are open until 9:30.
… moreKristina Weaver
This subway needs to care more for their employees! We went tonight around 8, they only have 1 worker to make all the orders. Our sub maker tonight was having chest pains, and kept having to pause for a bit in between making subs. It’s not fair to the employees to only have 1 person there for closing time.
… more