Subway

  3.5 – 229 reviews  $ • Sandwich shop

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Your local Valley Stream Subway® Restaurant at 204 W Merrick Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 11580

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Order: Order online

subway.com

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Reviews

R T
I recently visited the Subway at Merrick Valley Stream, and I was very disappointed with my experience. The staff displayed a rude and unhelpful attitude, which became even more noticeable when they realized I was using a coupon. It felt like using a discount annoyed them, which is unacceptable for any customer.

The food itself was also extremely disappointing. I ordered sandwiches with tuna and chicken, but they barely put any filling in them. I honestly felt like I was just eating bread, with almost no tuna or chicken at all. The portions were tiny, making the sandwiches feel incomplete and poorly prepared.

The overall experience was frustrating. While the store wasn’t dirty, the inattentive service and lack of proper food preparation left a very negative impression. Subway is known for fresh ingredients and customizable sandwiches, but this location completely failed to meet those standards.

I hope management addresses the staff’s behavior and ensures sandwiches are made properly. Customers deserve friendly service and properly prepared food, whether they use a coupon or not.
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Kwame Mensah
I had a coupon for a free footlong and placed an online order. It was confirmed, but when I arrived the store said they never received it. I checked my email and saw it had been canceled. I placed a second order while standing in the store, and again it was confirmed but mysteriously not received. A few minutes later it was canceled as well, even though they were receiving other online orders. It was clear the staff were canceling my order because it was free. I ordered the same thing at another Subway location and had no issues. They have terrible customer service, they are liars, they wasted my time and just unprofessional.
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Dana Castillo
Have purchased many subs here and when I went to use my points for a free sub they informed me they don’t participate in the promo. The app allowed the order to be placed and I was not notified until I arrived. So disappointed and frustrated by this location.
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Saddaf Tasnim


I ordered a Veggie Delite and asked for the sauce on the side. The worker was kind and gave it to me correctly, but then the manager made fun of me in front of others. He said the sandwich had sauce both on the side and inside, even though it didn’t. The worker politely explained that she hadn’t put any sauce in the bread, but the manager still acted rude. It was uncomfortable and unprofessional. Customers should feel respected, not mocked, when they place a simple request.
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Roy Rob
I get gr8 service as a regular. My only gripe is that im not able to see my choices.
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Clarymar ma
This is my third time eating here and I kid you not this is my third time getting sick and vomiting this food. You might wonder why I would order from it those two other times but I had no idea it was because of their un fresh food .. I always made excuses on why I would always vomit but the third time is just not a coincidence and reading all these reviews also stamps it for me . Disgusting don’t go here
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Cindy Jason
Should have read the reviews before coming here. The workers here are so rude and service is just plain terrible, more specifically the male manager is so rude! Not coming back.
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Seidy Herrera
Very disappointed with this subway, they don’t know how to follow directions and make you a decent tuna fish sandwich. This what I got,I think they are on a budget
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Geminah obry
Didn’t honor my coupon (4th free sub) asked for my previous receipt of the last 3 times i ordered then threw away my sub
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Anthony Dixon
If I could give them negative zero I would. They need to close. Every time I go in there is someone arguing about their order with them. They have absolutely zero care for their job slop everything on w a frown. I wonder who owns this location? Says a lot.
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