

Your local Uniondale Subway® Restaurant at 573 Uniondale Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 573 Uniondale Ave, Uniondale, NY 11553
Phone: (516) 481-1551
Order and Reservations
Order: Order online
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Related Web Results
Subway ® 573 Uniondale Ave
Subway Locations in Uniondale, NY| Subs, Sandwiches, Salads
Subway, 573 Uniondale Ave, Uniondale, NY 11553, US – MapQuest
Reviews
Requiring ID just to pick up a mobile order is ridiculous and completely out of line with how other locations operate. People are paying in advance and still being denied their food unless they show ID — it makes no sense and feels like a scam.
We, as customers and members of this community, deserve better. We need to speak up and hold businesses like this accountable. I urge others to avoid this location and report these shady practices until real changes are made.
This is completely unreasonable for a prepaid sandwich order. It’s invasive, unnecessary, and not standard policy at other Subway locations. Until this practice changes, I strongly suggest avoiding this store altogether
Why would you need public identification to pick up a sandwich I paid for on my own device? Even Uber Eats drivers don’t ask for ID unless it involves alcohol. This was a promotion encouraging customers to “order ahead, skip the line, and scan the QR code”—but apparently, that still requires you to prove your identity, as if you’re stealing a sandwich.
To make matters worse, the associate refunded my mobile order, only for me to have to repurchase the exact same sandwich in-store. This makes absolutely no sense and defeats the whole purpose of mobile ordering.
This experience was beyond frustrating, and I intend to escalate it further. My neighborhood Subway is now officially on my do-not-recommend list—zero stars.
I placed a mobile order through the official Subway app, expecting a quick and convenient pickup experience — as advertised. However, upon arrival, I was told I could not receive my order unless I presented a valid ID. I’ve never heard of such a policy being applied to a standard sandwich pickup, especially when the order was placed and paid for directly through the app on my personal device. There was no mention during the ordering process that ID would be required, nor is this a widely practiced policy at other Subway locations or similar food establishments. Even third-party services like Uber Eats or DoorDash only ask for ID in the case of alcohol — which Subway does not serve.
What made this experience worse was how dismissively it was handled. My order was canceled and refunded, only for me to be told I could repurchase the exact same meal in-store. This process wasted my time, caused unnecessary frustration, and completely defeated the purpose of using mobile ordering — which is supposed to be convenient and efficient.
After checking recent online reviews, I noticed I’m far from the only person who has experienced this exact issue at this location. It’s clear this is a recurring problem, and despite multiple complaints, management has done nothing to correct it. This suggests a troubling pattern of poor service and possibly even deceptive practices. It appears this location may be intentionally making it difficult to pick up mobile orders, possibly to force customers into reordering and repaying in-store. If true, that would be unethical and deeply disappointing.
This location no longer reflects the quality or convenience that Subway promotes as a brand. I will be filing a formal complaint with the Nassau County Better Business Bureau and encouraging others in the community to avoid this location until they correct their policies and prioritize customer experience.
Subway Corporate should seriously consider reviewing the operations of this franchise. Customers deserve transparency, fairness, and basic respect — not to be treated as if they’re doing something wrong for simply using the app the way it was intended.
That’s way too much just to pick up a sandwich. Totally unnecessary and not how other Subway locations operate. Save yourself the hassle and go somewhere else.