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Your local Orono Subway® Restaurant at 53 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Becca B
The girl was awful, slow and mumbled. She has terrible customer service. She doesn’t need to be working there if she has a history of attitude like this. Asked for extra onions because she put 3 onions on there and she put 3 more. She didn’t greet us, didn’t ask if I want a receipt and she barely wanted to give me my change back.
… moreBen M
Came in around 5pm on 1/27/2024, and walked up to the counter. No greeting. I said Hello and started to tell the person behind the counter what I would like. She responds with “I’m actually in the middle of an order.” I say no problem, I can wait. I figure it would be a couple of minutes. It was well over a 10 minute wait. She never said how long it would be, or a “thank you for your patience” after. I think she purposely went slow, because my sandwich was made rather quickly, when it finally got made.
She placed my sandwich in a bag, at this point I hadn’t even swiped my card yet. Instead of a “thanks, have a nice day”, “thanks for your patience” or “do you want your receipt?” she just goes back down the counter to wait on the next person. Not a word to me. I could have (and should have) just grabbed the sandwich and left without paying and it wouldn’t have been noticed.
On the plus side, the sandwich was good. A manager or another worker should give this person training on basic customer service. I’ve been in here 2-3 other times with a different person with no problems at all. If I stop in here again (unlikely) and see this same person, I will certainly turn around and take my business elsewhere.
… moreShe placed my sandwich in a bag, at this point I hadn’t even swiped my card yet. Instead of a “thanks, have a nice day”, “thanks for your patience” or “do you want your receipt?” she just goes back down the counter to wait on the next person. Not a word to me. I could have (and should have) just grabbed the sandwich and left without paying and it wouldn’t have been noticed.
On the plus side, the sandwich was good. A manager or another worker should give this person training on basic customer service. I’ve been in here 2-3 other times with a different person with no problems at all. If I stop in here again (unlikely) and see this same person, I will certainly turn around and take my business elsewhere.
Matty Ro
Come in at 6:55. There’s a young girl in front of me getting a sandwich. Wait behind her for a few minutes and she’s getting her sandwich toasted and choosing toppings so I grab a drink and a bag of chips and check out at the register for the gas station and move the 5 ft back to the sand which station. The woman tells me we’re actually closed right now. Thank you for telling me that during the 5 minutes I was waiting in line. Awful service.
… moreElliott Sanders
I like the store here. The people remember what I tell them and I don’t have to repeat myself when ordering. Everything looks clean and neat.
… moreIsak Carney
Good food, ordered with UberEATS and got water instead of my vitamin water, simple item. Can’t get ahold of them due to their phone number being “out of use”
… moreSteve Stimpson
Girl working 5 pm today wax bad attitude! Slow , poor customer relations! Very rude
… moreSuresh Patil
Got the wrong and incorrect order. Also the quality of food was poor. Bread looks old. I would not recommend this location.
… moreDaniel Palmeter (HeadHunter1)
They don’t take coupons anymore so now you have to spend 7 bucks for a footlong
… moreLakshya Bharadwaj
Nice location and good service. Subway always has great sandwiches.
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