Andrew Fortier
Oreder 2 footlong subs for myself and my wife through the app. The order was not ready when my wife picked it up, so she had to wait. Even waiting they got my sub wrong, i paid extra for bacon and got plain steak and cheese with nothing for vegetables that I ordered on it. This is not the first time this has happened and I am extremely frustrated that this store does not hire competent help that can simply read a order out ticket
… moreJonathan Labbe
Meatballs in the sub were ice cold. Was told they no longer heat them at this location and they only get as warm as they can in the toaster (which is still ice). I requested a 2nd toasting and they went from ice to cold. I’ve never experienced this at any subway in 25 years and this was the poorest experience I’ve had at one. Gentlemen employee was nice and did what he could since it was managements decision. Also, they were out of my preferred cheese. Feels this store is poorly run.
… moreLaura Smith
Don’t order from the app if you want to get what you ordered. No green peppers, onions or Italian herb and cheese bread as well as extra black olives apparently means less than they would give normally. If they were out of those things I would think that’s a good reason the app asks for a phone number. I tried to avoid going in so I didn’t have to deal with their poor customer service but would have been better off.
… moreMichael DePouw
Placed an online order. Showed up nothing was made. I was told they were out of bread and ham and all types of things in my order.
Couldn’t cancel it or help out with the refund. Had to wait for a district manager to come in at some point in the future.
No wait for me to cancel it in the app like they were asking me to
No way for me to reach out to corporate
Part of this review is really about the subway online purchasing process and how terrible it is
… moreAndrea Davis
The restaurant was very clean. The service was amazing. The employee was very knowledgeable and very friendly. Would recommend going there to anyone
… moreAlly Brown
Did an online order at 6:20, there was 2 workers and maybe 2 other customers when I got there at 6:30. I went up to the counter twice to ask about my order until they actually started it. It was 2 subs and I didn’t get them until 7:10, and they were made wrong.
… moreJaime Lynn
This subway location has gone to hell , there is never cookies they tell you we are not making them. I door dashed a small sub with cookies and a diet coke they told my dasher no to the diet coke I had to have a Gatorade and than told the dasher that they didn’t have cookies due to them not wanting to make them.. subway corporate please do something about this location..
… moreMelanie
The employee working tonight, KAREN, was incredibly rude to my son and I. We drove 40 minutes to go to this Subway because it’s the only one that is opened until 10. We got there a little after 9, so definitely not right before they closed. There were no other customers there. Karen was extremely unwelcoming and did not even greet us. This made me wonder if Google was wrong and maybe they actually closed at 9? I asked her if they were still open, and she didn’t respond (completely ignored me and kept cleaning the sandwich area. I asked again, and this time she said yes in an annoyed manner. My son started to order his sandwich, both of us feeling very uncomfortable at this point. She interrupted him to ask me if I was also ordering. I replied that I was getting four sandwiches (I was planning to bring back dinner for the rest of my family at home). She froze and just stared at me angrily. Then she said “You’re getting FOUR sandwiches?” in an angry, confrontational voice. Taken aback, I asked “Is that okay?” (politely, with a smile, not sarcastically or rude). Her response was “Well, I guess it’s gonna have to be, isn’t it? I’ll get fired if I don’t make your SANDWICHES!” My son and I just looked at each other, shocked, and then I told him we were leaving. Without another word to Karen, who was now yelling about how she had already sliced the bread, we left. I ended up getting Walmart subs and Burger King for my family. I really hope someone in charge at this Subway reads this because they should know how Karen is treating customers.
… morePeter Middlemass
I order from Subway often using the App and love it! This was my first and LAST time at this location. Ordered three (3) Foot long subs and noticed quickly upon arrival that one was only a 6″. When I asked them to check the online order and kindly remake the sandwich I got attitude. There was no apology… no eye contact.. no nothing.. They simply remade the sandwich and shoved it in the bag without a word. When i got the subs home, one was noticeably missing some of the requested toppings. Not the end of the world, but considering my earlier experience, I decided that I’ll pass on this location in the future. There are plenty of other great Subway’s out there.
… moreKathy Del Sesto
1. Was suppose to open at 9 am. We got there at 11:15 am and it was still not open. 2. Limited items. Forget tomatoes, cucumbers, some cheeses, the tuna fish was the bottom of the container and dried out. The weird thing is there was a box that said tomatoes and they claimed they had none. 3. If you want good food and your monies worth DO NOT GO THERE. You cannot even get what you want on your sandwich and you are still charged the same terrible price. The Walmart guy said some days no one even shows up to work. Is it any wonder ?
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