Steak ‘n Shake

  4.0 – 2,978 reviews  $ • Hamburger restaurant

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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Steak 'n Shake 65804

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steaknshake.com

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Reviews

Ann Hines
This location is an underappreciated gem. From everything I understand, it’s the only Steak ’n Shake in the entire country that still serves a full breakfast menu, and they do it right. The food is fresh, the service is quick, and the quality is far better than what you’ll find at most chain diners.

The biscuits are genuinely excellent—fluffy, warm, and clearly made with care. I’m eating keto right now, so I ordered their breakfast bowl with eggs, sausage, onions, and cheese. It was fantastic: hot, flavorful, and surprisingly light. Next time I’m adding peppers, because you can tell the ingredients are cooked fresh and not pulled from a warmer.

If you want a solid, freshly cooked breakfast in Springfield—especially if you thought Steak ’n Shake stopped doing breakfast—this Glenstone location is absolutely worth the stop.
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Sadie S
This steak n shake was far better than the one on St. Louis Street/National Ave! Might even be the best one in Springfield. The service was fantastic! We were greeted instantly and seated. Less than 10 mins we had our food and it was absolutely delicious! Thank you Eden for being awesome at what you do!
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Andrea Cox
I live close and come here at least a couple times a month. More often since they have changed to tallow fries. However im constantly shorted on the food. Especially the fries. This is how I receive my fries on a regular basis. Not even close to being a full side of fries and this container is small to begin with. I just dont understand why management does this to their customers.
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Bayley Pelker
Every time I have come in so far servers have been on top of it, super kind, and respectful. The place is super clean and the food is good! I would definitely recommend this location. They created an amazing atmosphere and its very affordable.
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Bo Villanueva
This is one of the best locations!! We used the drive through. It was fast and the food was hot and fresh!! What more could you ask for. I would highly recommend going here!! Keep crushing it Steak and Shake Glenstone!
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Sondi Caulfield
If I could give a zero I would. They did not put the cheese sauce in my bag at the drive through. Which by the way is $1.19. By the time I went home and came back my food was cold. They refused to replace the food with hot food. When I asked for my money back they said no one was there until later to refund my money so come back. Absolutely not! They got a burger and fries that I paid for and I got nothing. This is why I will never vote to raise the minimum wage. Can’t even manage to get a cup of cheese sauce in my bag! I shouldn’t have to check my bag every time I order cheese sauce from them!
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Amy Squibb
The food is always great, real meat everything in beef tallow. It’s the only fast food we will eat anymore. The lady working the window very nice and friendly this afternoon.
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Dr. RL
This is a conveniently located restaurant. The food is consistently good, and they do a great job on the different holiday decorations. All the windows show in natural light which is great when you’re on your lunch break. Chloe was our server and she did a terrific job. The chili is the best thing on the menu and I highly recommend it.
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Taylor Sutton
Ordered through the steak and shake website for my food. I was missing 2 items. No biggie, Checked online and it told me to contact the store directly.
I called and a guy Dakota (I think was his name) answered the phone. Said I had an order that was missing stuff, he said “ok no problem give me just one second”. I waited on mute for 29 minutes before the phone hung up.
Called back and the same man answered the phone. I explained the situation again and explained that it was no big deal but now I’m a little frustrated. He said they can’t do refunds and I can come pick up the 2 items. I couldn’t do that, I have 4 kids under 8, and it’s almost 9pm by this time now after all of that. Said there was nothing he could do.

Went to another location the same night, they were amazing! Told them what happened and they said they CAN authorize a refund from their end.

Just pretty frustrated with the situation.
Wasn’t anything crazy but turned into a whole thing because of Dakota and the manager who couldn’t talk to me on the phone.
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Rebeckah M
Lunch was absolutely bloody delicious. How do you say no to good classic American food? You don’t, simple as that. Everything from the double steakburger & cheese with chips (fries for you Americans) to the delicious chocolate chip cookie dough milkshake was just filling & nostalgic. Yum, can’t wait for my next visit (plus I got TWO cherries on my milkshake)!
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