3.7 – 1,207 reviews • Hamburger restaurant
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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.
For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.
Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Menu Photos
Order and Reservations
Order: Order online
steaknshake.com
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Reviews
Lily Noffke
There was 4 tables and our food took insanely long. I ordered a butter burger which is my favorite thing to get. I don’t live near a steak ‘n shake so it’s always super exciting for me to go. I get my burger and immediately realize that there’s white stuff all around, and the paper around my burger is soaked. I open my burger to realize that there is a POUND of butter on my burger. (see image attached) Really disappointed. There was so much butter it leaked through the bottom of the bun. It was gross. I’m about ready to have a heart attack now.
… moreDavid Criss
Excellent! I’ll eat here more often. Two dbl cheeseburger combo meals, each with a basket of fries and a large drink for under $18. Best lunch deal I’ve had in a while. Burgers were tasty and fries hot and crispy. Unsweet tea excellent. Restaurant was clean as well as the bathroom. Probably a very good manager running this store. We were a bit surprised by the kiosk ordering system. Sometimes the kiosk ordering systems are difficult, McDonald’s comes to mind. However Steak and Shake must’ve figured that out as theirs was very easy. Price/Value/Service I’ll give it an A+.
… moredionna thomas
I went through the drive thru and my order was completely wrong. I went back through the drive thru to have it fixed. The young man said okay to fix the order and never returned to the window. I had to go inside to have them remake the order . Waited over 20 minutes. Absolutely ridiculous . Horrible customer service.
… moreMichael Hecker – Park Reviewer
We arrived at the drive thru and no service. We saw people in the dining room so we tried to go inside. Sign on building stated dining open. People were coming out at 1 pm on a Friday. When we went to the door it was locked. No signs posted and no service. Very bad.
… moreCrazy_Sloth
Wow! That was really well made and so fresh and portioned so good , the manager on duty Justin is simply amazing he cares about every order and every customer that walks in very polite friendly and professional, thank you for having such amazing people running your store
… moreDorea May
I ordered the frisco melt and was disappointed. They made it with white bread slices instead of the sourdough bread. The sandwich bread seemed soggy. They need to use sourdough bread and make the sandwich as described and made for many years. Fries were cold and the cup of chili was half full. These places want us to patronize their restaurants but will find any means necessary to dupe the customers.
… moreAlice Dancler
Great food! Hot and didn’t take long at all. Kids were happy and enjoyed their meal. Staff was kind.
… moreSavannah H
i only give this steak and shake a one star review because i found ants in my drink. like on the lid and sides of the cup (inside)
the food was good it was just the drink
… moreCharles Weeth
Management needs to step up! It took just under an hour for a basic cheeseburger and fries, and then it was cold. Other folks were waiting over an hour and even then, some orders were wrong. A few folks finally got someone’s attention, canceled their orders and then waited to apply for refund. It wasn’t that busy either.
… moreTimothy Little
Food was great service was great.
Managers was very nice
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