Address and Contact Information
Address: 1876 Warrensville Center Rd, South Euclid, OH 44118
Phone: (216) 350-8811
Website: http://www.steaknshake.com/
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Steak ‘n Shake locations in Cleveland – Foursquare
Find Steak ‘n Shake locations near you. See hours, menu, directions, photos, and tips for the 4 Steak ‘n Shake locations in Cleveland. … South Euclid, OH.
LOCATION | Steak ‘n Shake
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Steak n Shake – South Euclid, OH – Zmenu
View the online menu of Steak n Shake and other restaurants in South Euclid, Ohio. … 1878 Warrensville Center Rd, South Euclid, OH 44118.
Reviews
Teri S
My first time at a Steak and Shake. It was so delicious. Our server was so sweet and just a charm. Made us feel at home.
… moreDave Bloom
I will NEVER put another penny of my money into this Steak ‘n Shake again. I received the absolute worst service today that I have ever had at this location, and I have had some lousy experiences here.
… moreJanette Ventura
Waited 32 minutes just to get my order. The fries were cold and the oreo ice cream sanwhich was melted.
… moreChvnise
The line was terribly long in the drive thru. It took like 10 to 15 minutes just for the person in front of me to have someone get their order. Then it took 15 minutes for me to actually reach the window. It was just really really slow. Employees were in the parking lot playing around and it was just really slow. I understand if they were busy but it wasn’t anyone in the diner or line.
… moreLee Hall
I never leave negative reviews. Ever. It’s not worth the time. But time is what this Steak N Shake took from me. 45 long, painfully slow minutes filled with uncertainty and the sinking feeling of defeat. I love this chain and have never had a bad experience at one of their stores. I hope this franchise is just ironing out some growing pains. I know it’s new. But after waiting 20 minutes for water and 45 without receiving our food, we bailed. It’s weird. There were plenty of staff, yet it seemed they were busy with nothing. Check back in a few months after they’ve gotten their act together (hopefully).
… morePatricia Singh
This was the worst Steak and Shake that I have ever been to! It took 15 minutes for someone to come to our table and take our order. It took another 30 minutes for most of our food to come out. Three of our orders were incomplete. We ended up waiting another 15 minutes and still didn’t get all our food. We told them to just take it off the bill, which they did but it took another 15 minutes! Altogether, this was the worst hour and 15 minutes at a fast food restaurant! As I watched the kitchen, there was at least 12 people hanging around. No one had any sense of urgency or customer service!
… morePaul LaBarre
I haven been to one in years. This particular arrow was recommended by our waitress at Bob Evans the night before. It is only about 8 months old. Very clean and tidy. Our waitress was so friendly and helpful. We had a great time visiting and since it fiancee’s first time here she got her soda free. The food was as good as I remember. Most of the staff seemed very friendly. I would go back to this store again or we come to Cleveland again.
… moreTaylor Hendricks
Potential for growth. The restaurant is fairly new and seems to be going through some serious growing pains. The staff appears to be very new/inexperienced at customer service and what it takes to make a successful restaurant. Waited 20minutes to be seated and another 20 for a waiter to address our existence and another 20… I think you get the picture, the staff only seems to want to help right before you decide to leave. Once the staff gains more experience and functions as a cohesive unit this place may improve, but for now it’s 1 star service.
… moreDanielle Munch
It’s a new building, so it’s clean and bright inside. The food was ok. The service was terrible! Waited over 30 minutes for 2 burgers and fries. Didn’t tell us they were out of something we ordered until we asked why we didn’t receive it. Never brought water refills or napkins, even though we asked 3 times. Brought the check after we tried to pay without it (after waiting 20 minutes for it). Won’t be going back.
… moreReiko Haru
That steak and shake had all the cars blocked in for 45 minutes at least. They didn’t buss the tables, poor management and took an hour for our meal to arrive. They were fully staffed and yet many people just got up and left. Some of the waiters were goofing off and talking to there friends. It was awful that I only seen one out of 4 waiters actually working, looks nice but save your time.
… more