Steak ‘n Shake

  4.0 – 2,034 reviews   • Hamburger restaurant

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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Steak 'n Shake 30121

Hours

Sunday11 AM–10 PM
Monday11 AM–11 PM
Tuesday11 AM–11 PM
Wednesday11 AM–11 PM
Thursday11 AM–11 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM

Address and Contact Information

Address: 610 E Main St, Cartersville, GA 30121

Phone: (770) 382-8182

Website: https://www.steaknshake.com/locations/ga-cartersville-east-main-street/

Menu Photos

Order and Reservations

Order: Order online

steaknshake.com

Photo Gallery

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Reviews

De boer (Mrs.)
The young teenager staff was able to mess up an order that only included 3 items. They overcharged me and while they were preparing food some of them were touching their bodies. When I noticed the mistake the manger fixed it quickly. SHE MUST GET PROMOTED. She is so sweet and she gave me a free meal because of the mixup.
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Daniel Robinson
Really great staff & a super clean facility. Loved the Christmas decorations & eggnog milkshake. Will be back soon!
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Cassandra
Food is always super hot a fresh, very helpful sweet staff. Even my toddler loves their burgers lol
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Bethany Gesso
Everything tasted good…once the order was corrected. I’m not sure if it was due to new employees or miscommunication, however, our order was missing several things that were corrected (we like to check before leaving the drive thru just in case there’s any errors). We had ordered 2 kids meals, chili, burger meal and large fry. We were missing two spoons, and all fries. One small fry should have been in the chicken tender box, another for the kids burger and the other with the adult meal. Maybe they weren’t cooked and ready yet? We were given a fork (maybe it was supposed to be the spoon for the chili). Not given a straw nor spoon for the shake. Just used the fork because I didn’t want to ask for anything else at that point. Also, the shake nearly completely fell in my husband’s lap. Some spilled out, but, they made a new one and was apologetic. The lid was not completely secured to the cup.
We were kind and patient, as was the one girl at the window, so I think it was just a lack of communication/new employee/misunderstanding. Two other employees were standing, maybe it wasn’t busy at the moment. We were the only car in the drive thru.
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Denise Pagan
Food it’s really good. Shake are delicious but customer service above and beyond.
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Bill DeArmon (Bill)
I don’t usually give a strong review of fast food places, but I come here fairly regularly and this place is consistently good.

First of all the food is always fresh and good, I usually come in for a burger and fries because for the price and quality, it can’t be beaten locally.

This particular location is always clean, always well staffed, the employees are always polite and professional, the service is fast, and although it’s a walk-up counter with no table service I believe it keeps costs down and allows the staff to concentrate on the food quality.

There is nowhere else in town where you can consistently get a fresh and good quality burger at these prices.
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ROSA COTTRELL
1. Clean, clean place to eat. Restrooms are clean also.
2. Excellent service & the clerk takes your order. You don’t have to use the machine to order.
3. Food is very good & brought to you in a quick time.
4. Price you pay is very affordable.
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Laura Wilmot
This place has gone downhill. No longer is there a wait at staff. You order at the counter like you’re at McDonald’s. The menu is half what it used to be. The food itself was mediocre at best. It gave my mother the runs. The booth we sat at had a hole in it and the roof was leaking. Never going back.
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JaNiyla Usher
We eat Steak ‘n Shake a lot, this location for the 2nd time serving patties out of a warmer tray. Wasn’t busy at all but no way my meat shouldn’t melt my cheese. Fries on top were good and fresh but get to the bottom it’s like they were sitting for a while. Spending $65 on burgers that’s like warm and don’t melt the cheese is ridiculous.
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Emily Murtha
Exceptional member of staff!

This was my first visit to a Steak ‘n Shake and the food was nice enough but the lady serving was beyond helpful. Nothing was too much trouble, even for an English customer that didn’t understand the menu – thank you! I am sorry I didn’t get your name to give you credit here.
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