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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Richland. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 2725 Queensgate Dr, Richland, WA 99352
Phone: (509) 628-1929
Website: https://www.starbucks.com/store-locator/store/10511/
Order and Reservations
Order: Order online
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Reviews
C V
There drinks are never made correctly or consistently, I have gone to another Starbucks and ordered the same drink and it’s always better and made correctly.
Went again today to try again asked for iced grande and got a watery no iced drink.. this is ridiculous – queensgate location is never consistent t
… moreWent again today to try again asked for iced grande and got a watery no iced drink.. this is ridiculous – queensgate location is never consistent t
CVF
I had such a great experience at this Starbucks! From the moment I walked in, the atmosphere was welcoming and upbeat. Every team member I interacted with was incredibly kind, polite, and genuinely positive it made such a difference in my day. You can tell they take pride in creating a warm and friendly environment. My drink was made perfectly, and the service was quick but never rushed. Definitely one of the best Starbucks experiences I’ve had. Thank you to the team for spreading such great energy!
… moreA Marie
Worst Starbucks in the Tri-Cities! I just had a horrible experience here. The customer service was terrible. The lady at the counter was complaining that someone asked her to take the trash out while taking my order. I asked her for special instructions for my food & she didn’t let the barista know. She walked off to go complain about the trash in the middle of me paying. I can’t believe how horrible the customer service is here. When I grabbed my drink, no “have a good day”. Also, why do I not get 4 shots when I pay for them? If you’re going to get Starbucks, don’t go here.
… moreMariana Lopez
I am not usually a person to comment or review, but I enjoyed the interaction and satisfaction I received from Scoot! He made sure my drink was made right not with lots of ice like most of the employees add in the drink after saying light ice.
… moreAmelia Perez
Employees here turn a blind eye!!!!!!! Literallly standing their for a good 4 mins one employee was putting back pastery case literally see through glass ignores us a girl looks at us turns to the fridge and is playing with the burritos gets up and walks away doesnt even acknowledge us a group of four and didn’t even see if we needed anything seriously theeeeee worst starbucks
… moreDre Sanchez
I love this location and the people who work here. MJ is always in wonderful spirits and takes time to listen, no matter what time of the day it is and knows exactly what I drink( all 3 of my favs). I know I will leave happy and with my coffee made perfect when I come here and her crew is there. Definitely deserves bonus points! Great customer service and experience hard working baristas.
… moreMmar
Couple times I’ve ordered through the drive through, every time I asked light/easy ice they still fill the cup with ice. It’s ridiculous, also their water tastes disgusting, filter needs to be changed or cleaned.
… moreChristina O
Always great service. I just don’t love Starbucks coffee. I do however love their food items. Lemon cake, cake pops, and cheddar bacon breakfast sandwich are my favorites. This location seems to randomly be closed all the time. Almost always a long line the few times I go.
… moreGerman Llamas
This Starbucks use to be a good location. But lately they can never open in the mornings. (When people need coffee). They literally have no schedule of when to open and just open when ever apparently
… moreChristine Briskey
Service is good. I do like their outdoor seating. This Starbucks is a good choice if there aren’t any locally owned coffee shop open in this area.
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