Yarely Pineda
I have a Starbucks right by my home in salt lake HP but I drive to this location because their excellent customer service is like no other. Drinks, service, staff! Just amazing! Huge shout out to Veronica and team for always being awesome!
… moreMunchkins Lil
Ordered 2 venti coffees along with 2 bacon cheddar and egg sandwiches. Was excited to try but found a hair in it. Didn’t get an apology or didn’t offer a refund until I told them they had to do something about it. Was literally about to eat a hair! YUCK! couldn’t even enjoy the new ones they gave us. 0/10 felt nauseous after we left.
… moreIris Torres
One of the best Starbucks stores I have been to. I arrived shortly before closing with a few drinks to order, staff was sweet and amazing even though I showed up near closing. Angie was kind and very knowledgeable about the drinks and how to make them even better. Definitely coming back!
… moreCMC
I ORDERED A FRAPPE COOKIE CRUMBLD FRAP NO RECEIPT WAS GIVEN AND A MOSCA! YES A BUG!!!!! WAS ON MY FRAP I EVEN TOOK A BITE AND I FELT THE CRUNCH IN MY MOUTH AND SPIT IT OUT! I TOOK A PICTURE! SEE IT TO BELIEVE IT! GROSS UGH! QUE ASCO! A BUG WAS INSIDE MY DRINK! I GUESS THEY BE BLENDING BUGS TOO TO MAKE YOUR STARBUCKS DRINKS! BE AWARE PEOPLE! PLEASE I CALLED AND THEY WILL BE GIVING ME MY REFUND! YOU WONT BELIEVE SOMETHING UNTIL IT HAPPENS TO YOU! WATCH! You CAN SEE THE BUG AND THE LEG!!!!!
… moreQueen Lee
Saturday 12/27 evening staff member short guy with glasses not friendly didn’t welcome customer and he ignored customers I waited few minutes before he asked me for my order and when I asked for a double shot espresso over ice with cold foam in a grande cup, he was rude and said there will be room in The cup you want anything else in it. I said no that’s fine. ( I’ve ordered this before and have never been questioned about it). He was also rude to the other customers and when my order was done no one called out the order so I didn’t know it was ready I had to go figure it out.
I hope some day there is better staff.
… moreSergio Gonzalez
Nov 6 , my girlfriend arrived to check if they had any hello kitty merch available and she saw one of the workers were being greedy taking most of the inventory. She just wanted 2 items of the collection. We hoped they would have it since they helped me out in the past by getting the color changing cup when I was sent from another store. It’s unbelievable that we had hope they had at least one thing but she saw one of the workers struggling with a full bag of the hello kitty items and claimed that they were sold out? I mean at least wait for the next shipment? Very disappointed and unprofessional of witnessing that worker take everything. Do better please…
… moreVictoria
CEO Brian Niccol, this review is for YOU. I urge you to reconsider your uniform policy, it is quite depressing. I enjoy coming to this particular Starbucks, Long Beach and Cudahy, South Gate, CA, BUT now it feels like I’m walking into a funeral . I understand your point of view, having uniformity (no pun intended), BUT I would rather support a business where depression does not set in the second I walk inside. Your Baristas ARE what makes me come back for more, certainly NOT the insane prices! Which reminds me, why don’t you bring back 2019 prices for 1 month and see what happens to your profits??? You could even advertise it: “Starbucks like it’s 2019”, or whatever! Additionally, some of your food ingredients could be improved. You know what I mean? But I digress, whether it’s Barista Javi, Melanie, Alan, Ty, Jose, and the rest (you know who you are!), THEY make it all worthwhile. CEO Niccol, I urge you to reconsider your uniform policy. While it may not matter to some what the Baristas wear, my observations are clear. It is better to have happy employees with a positive attitude than disgruntled equally uniformed employees. Color profoundly affects your attitude. Look it up!! Please, put your Baristas first above “uniformity”.
… moreroxana medina
You go ahead and wait in the drive thru line behind maybe like 3/4 cars for over at least 10 mins even though nobody addressed you at the speaker box, nowhere near closing time btw it was around 6:30pm,and so once you pull up to the window you let the girl know “I wasn’t able to place my order can you please take my order and she says no you’d have to go back around”. What kind of customer service is that seriously.
… moreFrank Cervantes
The experience was very delightful. Great food and delicious too. score from zero to 10
my score for this Starbuck
score across the Broad 10
… moreCarlos luis Yontomo garzon
Hi, I’m a Starbucks customer, but this place is unacceptable that manager Alex follows me in the bathroom and looks at me with an unfriendly face. It’s embarrassing that someone wants to intimate me in the bathroom. I won’t come here anymore, but Yes, I will report it to the manager.
… more