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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Johnstown. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 4910 Thompson Pkwy, Johnstown, CO 80534
Phone: (970) 663-4014
Website: https://www.starbucks.com/store-locator/store/17076/
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Order and Reservations
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Reviews
Victoria Harkins
Nothing like paying 6 dollars for a coffee that’s almost half full. What the heck. Absolutely terrible, didn’t steam enough milk and were too lazy to steam more. How do I get my money back.
… moreA “love” W
This is by far the best Starbucks in the area!! No matter what I pick, if I get something besides the usual, they make it amazingly!! Other Starbucks in the area are not as well put together. Managerment has an excellent eye for talent. Most of the team I have met are amazing bright kind people! Keep it up!
… moreKaty Linburg
UNACCEPTABLE SERVICE – CORPORATE ATTENTION REQUIRED
I’ve delayed writing this review hoping management would address these ongoing issues. They haven’t. This is no longer about one mistake—it’s about a pattern of incompetence that demands corporate intervention.
Three out of my last four orders have been wrong. Let that sink in. A 75% failure rate.
Today’s experience was the final straw. I placed a mobile order for two drinks and one food item—standard, straightforward. When I got home, I had the wrong food item. I immediately called the store, expecting basic customer service: an apology and a solution. Instead? Nothing. No ownership. No action. No care.
I had to tell them how to fix their mistake. I drove back to pick up the correct item, only to discover they hadn’t even started making it. I sat there waiting—again—for an order I should have received correctly the first time. Not a single employee apologized.
When I requested a refund, I was offered a $4 gift card—less than what the item actually cost. Only after pushing back did they finally process a proper refund.
What should have been a quick stop turned into a 30-minute ordeal that cost me extra babysitter fees—all for a $4 sandwich your team couldn’t get right.
This location needs immediate retraining. The consistent order errors, complete lack of accountability, and dismissive attitude toward customer concerns are unacceptable. Do better.
… moreI’ve delayed writing this review hoping management would address these ongoing issues. They haven’t. This is no longer about one mistake—it’s about a pattern of incompetence that demands corporate intervention.
Three out of my last four orders have been wrong. Let that sink in. A 75% failure rate.
Today’s experience was the final straw. I placed a mobile order for two drinks and one food item—standard, straightforward. When I got home, I had the wrong food item. I immediately called the store, expecting basic customer service: an apology and a solution. Instead? Nothing. No ownership. No action. No care.
I had to tell them how to fix their mistake. I drove back to pick up the correct item, only to discover they hadn’t even started making it. I sat there waiting—again—for an order I should have received correctly the first time. Not a single employee apologized.
When I requested a refund, I was offered a $4 gift card—less than what the item actually cost. Only after pushing back did they finally process a proper refund.
What should have been a quick stop turned into a 30-minute ordeal that cost me extra babysitter fees—all for a $4 sandwich your team couldn’t get right.
This location needs immediate retraining. The consistent order errors, complete lack of accountability, and dismissive attitude toward customer concerns are unacceptable. Do better.
Adria Kelley
Usually I have great service when I come to this location. When I went through the drive thru today, I felt like an inconvenience. I asked if they had anything like a Java chip drink, which the lady had told me that she would have to type everything in individually and she would have to run to the back and grab the stuff to make it, because it was no longer listed on the menu. I apologized for my request and when I pulled up to the window, she was very unwelcoming. I had also ordered a Dubai chocolate matcha and read my order multiple times and somehow I ended up with a mocha which was very different from what I had asked for. Very disappointed with the service today.
… moreAmie Conant
My daughter and I went in. The Barista we spoke with was so nice and very helpful.
It wasn’t hot inside and even though busy, we found seats. We had an egg and spinach thing and a drink.
… moreIt wasn’t hot inside and even though busy, we found seats. We had an egg and spinach thing and a drink.
S
Most of the staff was very pleasant. One was a little on the rough side. I ordered a medium coffee with cream. Sat and visited with a friend for a little while. Its a bit loud and hard to hear at time of short rushes.
… moreJenn (Lala)
I hope you guys figure out why the lights out through drive through, menu, and in parking lot aren’t working… Way too dark gives the illusion you’re closed.
STAFF is beyond awesome… Positive, welcoming, fast, just a straight delight to be around
… moreSTAFF is beyond awesome… Positive, welcoming, fast, just a straight delight to be around
Taco Tuesday
I have had many wonderful moments in this shop. I can truly say the time i have spent Journaling, meeting people and just enjoying life here has given me some peace!
… moreBecky Beals
I almost didn’t go to Starbucks for a meeting I was going to have. I was going to choose a different business because I had kind of lost my being impressed with Starbucks as a general rule. I have felt Starbucks assumes I will come there instead of earning my decision to come there. Today’s experience has changed that. The door was held open for me by an employee, welcoming me in. I was served coffee at my table in a glass mug because I was staying in house. I watched cleaning happen throughout the place, down to the bases on the tables. To finish the excellence, as I was leaving, someone behind the counter waved and told me to have a great day from across the room. Well done Starbucks in Johnstown. I’ll be back. You’ve restored my love of Starbucks!
… moreR T
Busy store. I just wish they’d pay attention a little more to the food before they give it to the customers. I don’t know what this is… It appears to be hardened chocolate with a stretch?!? See photo below. I was down the highway before noticing. Going back for refund.
… more