Starbucks Coffee Company

  4.1 – 407 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Castle Rock. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 80109

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Starbucks, 5642 Allen Way, Ste 100, Castle Rock, CO 80108, US

They charge people extra, don’t give full cups of coffee, and look at people like they are stupid. … Own this business? Claim it. See a problem? Let us …

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Reviews

ZEPRAT GERNODT (ZEPRATGERNODT)
July 18, 2025
10:00 am

I stopped here after visiting a nearby fuel station. The parking here is tight, and some people displayed the inability to park straight, and that made it difficult to exit/enter my car.

Once inside, I made my order with a very nice and friendly barista. Due to the way I ordered my drink, I asked her if it could be stirred before it was given to me. She agreed that she doesn’t understand why some employees at her location and at other Starbucks don’t stir certain drinks that obviously must be stirred.

Other notes about this location are that the restrooms were clean and had a paper towel dispenser. This was important as many Starbucks don’t have paper towel dispensers, and some of those same locations have doors that open inward. This forces you to touch a dirty door handle if you didn’t use some toilet paper to open the door.

The dining/waiting areas were clean, as well as the trash and supply area. The windows and doors were also clean. It appears it is managed well.

It was a good visit.
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Tiffany Heron
Terrible Starbucks. The floors were dirty, all of the things in the case were in wrappers (not on display), and they had to re-make my drink due to poor quality, twice! We never got a smile from any of the employees (even though we were really friendly) and wait easily 15 minutes for our drinks. If you’re not in the drive thru, be prepared to wait a ridiculously long amount of time. As a former Starbucks employee, this was not the customer service, drinks, or environment that is to be expected when you walk in the door. Would not recommend.
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EgregiousBlunder
So here we were, about to hit the road and we decided we wanted a few sweet brews from Starbucks.

Let me just start by saying when we finally took a sip of our drinks on the road, we were absolutely aghast. You know when you open a gift and immediately regret it? That was us. We were cruising along, full of hope, when we dove into our drinks. And then the monstrosities we were given.

First drink: Iced Raspberry Shaken Espresso with White Mocha
Let me set the scene: We’re driving, laughing, thinking, “Mmm, this is going to be good,” and then the horror. The first thing we noticed? 80% ice. Ice, everywhere. I can’t even imagine how you managed this ice-to-drink ratio, but it was clearly more ice than anything else. I ordered an iced espresso, but what I got was an ice festival with a cameo by coffee. It felt like someone just dumped a pile of ice into my cup and threw in a dash of raspberry syrup for good measure. We took one sip, and it was like drinking cold, flavorless air with a hit of raspberry. I’m still recovering from the shock.

Second drink: White Chocolate Strawberry Cream Cold Brew
Okay, so we’re still trying to recover from the first disaster, and then bam, we go in for round two. This one, my friends, was equally baffling. We ordered white chocolate strawberry cream cold brew, but what we got was essentially cold brew with an idea of strawberry and wisp of white chocolate. There was no cream, no sweetness, just an overwhelming wave of bitterness. We were left staring at our cups, wondering if we’d somehow misordered. Was this the drink we were supposed to get? Was it a cold brew in disguise? We had no idea.

Now, about the size dilemma:
Here’s the real kicker when I asked if the raspberry drink could be made a trenta, you’d think I had asked for the recipe to the fountain of youth. The look I got, like I just requested a drink in a size that’s impossible to comprehend. Yet, somehow, upgrading from grande to venti is a breeze. It’s almost like size expansion is within the realm of possibility, but once I reach trenta, it’s like I’ve entered a whole other dimension. If venti is acceptable, what happened when I suggested trenta? I’m honestly baffled.

We didn’t know whether to laugh, cry, or just return the drinks to the void from whence they came. Honestly, this was less of a coffee experience and more of a cruel riddle that we were expected to solve. Two drinks, one order, and not a single sip that made sense.

If this was some kind of “Guess What You’re Drinking” challenge, I’m failing miserably.
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Michael Sale
AVOID DRIVETHROUGH From 5:30am to 8:30am on weekdays, the line goes out into the street. If you want to make it go faster, order ahead and pick up in store (typical lead times have been 20+ minutes for order ahead!!)
The service issue here is chronic understaffing, the people are great and hardworking.
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Mel Brooks
I love this Starbucks! Their customer service is 5 stars! Shana makes my morning, she is so nice. This will be my first stop every morning
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Lauren
This has to be the worst Starbucks I’ve ever been to. I’ve tried going here multiple times and there is always some issue. One time I was in line for 30 mins. Then my order was messed up. Many times the order is wrong and I have to go inside to get it fixed. They’re under staffed which is why it takes so long.
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Nina
This is hands down my fave her in CR ~ they always make my order exactly how I request it 🙂 so thank you to the whole crew!!!
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Wes Tirone
I like this location. Crew are very friendly and I appreciate the consistency. Special shout out to Shana, Aive, Mack and Brandon, whom I’ve gotten to know. This location is special!
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AWD Steeves
Edit: They mess my stuff now more than the promenade location, but these dont look like light ice, light cream. If you’re going to have top-tier markup, make sure you have top-tier consistency .

Returned today, 3-12-23 at just before 4 for a mobile pickup. Waited approx 20-25 just to have to ask on my order, they were 86 2 of 3 items not reflected in the app, and the young kid I spoke to said they didnt even brew the decaf today and seemed weirdly proud to regurgitate that info and thankfully offered something else. If you see a guest waiting that long who has already peered over at his barely made order getting cold, you should check on said guest long before it gets that far.
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Joshua Sallaway
I am adding a new review because after coming to this store more often now I have ways been greeted and treated with total respect and everyone here are so kind and awesome! It’s going in the doors and they all greet me by my name. It shows they really care about their customers and I love that! It’s like coming to see family and we need more places/employees like this! I was having issues with my card and the manager said it was ok that it was on them since my card wasn’t working. I will be coming to this store as long as it and I are still here lol love you guys! Keep up the amazing work!
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