Brian Lee
A Beacon of Kindness at Starbucks — Thanks to Grae
I stumbled into this Starbucks early one morning, not just looking for coffee but for a moment of peace. I’m on a road trip trying to clear my head, and life had just thrown me another curveball—my car broke down, leaving me stranded and a little lost, both literally and emotionally.
With just enough in my pocket for a cup of coffee, I found a seat and tried to gather my thoughts. That’s when I met Grae.
Grae didn’t just serve coffee—she served compassion. She noticed I was having a rough day and, without hesitation, showed me the kind of hospitality you don’t forget. She checked in on me throughout the day, offered warm conversation, and kept my cup full with refills that felt more like refueling for the soul than just caffeine.
I spent hours there, writing, thinking, and just trying to make sense of things. Grae never made me feel like I was in the way. Quite the opposite—she made me feel welcome, seen, and cared for. In a world that often rushes past people in need, Grae slowed down and showed up.
This Starbucks location is lucky to have her. She turned a hard day into a reminder that kindness still exists—and sometimes, it wears a green apron and knows just when to ask, “How are you holding up?”
Thank you, Grae. You’re a light.
… moreHolly Ballard
This used to be my daily stop for years. Now I’m lucky to get through the drive thru in under 20 minutes. Even ordering ahead on the app the drive through line is always out the lot and in the street. I now drive out of my way to the store off 169&barry and still make it back home faster than if I sat in this line.
… moreCoorey Sweet
My daughter and I will come get a morning coffee at this location every other week. We enjoy the people that serve us our java here. Finally decided to get a breakfast sandwich, sausage and egg biscuits, first time we got em, they are actually really good and are a good size for the $$. This morning however, please don’t let this happen again ever ever, not to anyone. Middle of said biscuits were Ice Cold !! This is a pet peave of mine, so while trying to wake up and prepare to perform my duties of this programmed society we all partake in , and I bite into an ice cold middle of what is supposed to be a HOT breakfast sandwich, talk about a rude start to the day!!! Ok, rant over, y’all maybe get one more chance to fix me a hot breakfast, if and when I decide to eat food there again.
… moreSamantha Seubert
Love their fast paced but they should start asking their door dash drivers that are working hard if they would like a drink to help keep them going sometimes because it would be so greatful for some of us I know me for one example I be working all night and begin to get tired and then getting the coffee orders I would like a coffee or something but I can’t get anything because I don’t have the money for something because I am in the middle of a order and can’t afford it
… moreHadyn Hawkins
Idk what the problem is at this Starbucks I could order my drink on the app an hour ahead of time and it still wouldn’t be ready. Walked in today to get my coffee and it should have been ready for almost 5 min but it wasn’t. Instead I counted 8 employees including the manager standing around and not a single person in the drive thru.
… moreDan Shepherd
I tried to buy a coffee at this place and they told me they couldn’t break $100 bill, then they went on to tell me that they would rather just throw it in the trash and give it to me for free, what a joke, you’re telling me you can’t break $100 bill, better off going to the friendly Bean they’ll break $100 bill and their coffee is way better
… moreeandj jande
This use to be my favorite Starbucks until now. Been going to the same Starbucks for 2 years every day, multiple times a day. Last week, they told me they didn’t take Amex which is on my app, I told them yes they do, I’ve been getting Starbucks for 10 years every day and multiple times a day and I have always used my Amex. Today I got told that they can no longer give pup cups in cardboard cups, only plastic. Well, my dog is a puppy and he chews. He cannot have the plastic. I will no longer be going to this location due to using plastic and not cardboard. Plastic is so harmful to dogs, puppies, and our environment. It was the managers choice about the cup. She said after today, no more cardboard cups!! I will not be back at this location!!
… moreerin burns
Forced to return. It was the only coffee shop open on Christmas. Coffee still tastes burnt. Still extremely overpriced and the wait was atrocious.
… moreBreanna Hart
I didn’t catch a name but went in today to treat myself and the one guy making my drink greeted me and held a quick convo with me about my day and plans. Was great service and great customer service !
… moreSajid
Filthy place. Seatings available but all dirty. Chair, tables and floor have not been cleaned. Inside trash bin was over flowing above the rim. Asked an employee to clean a table for me and my friend and they ignored the heck out of us. Had to sit at a dirty table which later we cleaned ourselves.
Won’t comeback here for sure.
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